NASIR MUHAMMAD KARIM
Personal details
Current address: Al Ain – Abu Dhabi, UAE
Nationality: Pakistan
Date of Birth: 02-08-1991
Marital Status: Married
Visa Status: Resident Visa
Person Contact Information
E-mail : *****.**********@*****.***
Telephone: 055-******* / 050-*******
Objective
Placement and to ensure consistent career development to an organization which provides opportunities for growth gives recognition and reward when due. I am looking to seek placement to render myself and utilized all my abilities and affords for providing myself a better employ to seek within a reputed progressive organized with an opportunity to utilize all my abilities.
Additional skills
Long time work experience
Able to work as an individual and as a very effective member of a team
Responsible self – motivate and hardworking
Able to manage and lead a group effectively
Excellent communication and customer services skills
Innovative, creative,productive self – reliant and self – confident
Good problem – solving and critical thinking
Personal development and career Development Skills
Well development skills in written & Spoke English and Arabic
Microsoft Office and computer literacy
Having a basic understanding of vehicle types
Strong phone contact handling skills and active listening
Professional Experience
Presently working in a Palmyra Typing & Photocopying Office in Abu Dhabi as a PRO
Worked in a Private Rent a Car Company as a Public Relation Officer (PRO)
1.To submit and ensure the processing of all types of applications and paperwork to the local government bodies, employment or residence visas, car registrations, Trade License, labor permits, export license, economic license, foreign license, etc.
2.Arrange medical tests, passports, memos and fine resolution Represent the Company at locations such as the Police Station, Airport, Hotels, Embassies, Ministries/Municipalities & other signification Department
3.Send employees a notification on documentation required prior to their visa/labor card expiring.
4.Send out notifications on documentation required to renew trade licenses and complete surveys, etc. required by the government bodies at the time of license renewals.
5.Submit detailed reports related to visa expenses to the finance department.
6.To submit required documentation to the banks and process bank transactions as advised by the Regional Finance Manager.
7.Having 3 Years Experience in UAE
Have experience in Customer Service
1.Directly deal with customers through various ways: face to face, by phone, by electronic mails, etc.
2.Handle and resolve customer complaints
3.Take orders, calculate charges, and process billing or payments
4.Greet customers warmly and ascertain problem or reason for calling
5.Assist with placement of orders, refunds, or exchange
6.Advise on company information
7.Inform customer of deals and promotions
8.Manage the administration
9.Record the details of every action; as well as the complains, comments, and inquires from the customers, and keep them safely
Worked as a Engineer assistant for Temporary 3 months
Having a Good Experience in Car Rental Agent
1.Dealing with customer enquiries about the availability and cost of vehicles
2.Completing paperwork with the customer and taking payments
3.Showing customers to their vehicle and pointing out any bumps, scrapes or special features
4.Checking mileage and inspecting for damage when vehicles are returned
5.Taking bookings and explaining the terms of rental or leasing agreements .
Having Experience in Supervisor
1.Maintains staff by recruiting, selecting employees; developing personal growth opportunities
2.Maintains safe and healthy work environment by establishing and enforcing organization standards; adhering to legal regulations.
3.Provides quality service by enforcing quality and customer service standards.
4.Completing paperwork, Handling complaints & Helping to hire new staff
5.Reporting to senior management / personnel when required
Education
High School Certificates
License Skill
Have UAE valid Driving License.
Language Knows
Urdu ( Mother Tongue )
Arabic ( Excellent )
English ( Good )
Bravi (Excellent )
Hindi (Excellent)
Reference
Will be Available upon your Request ….