Customer Service Financial Analyst

Professional Summary

Skills

Work History

STEPHANIE HIDA

***** ***** ***** ***., *******, CA 92337 (H) 909-***-**** **************@*****.*** Proficient Operation Assistant who is successful in preparing documents, answering customer questions and entering data into computer programs. Familiar with ordering operating supplies and providing monthly/yearly budget reports for review. Ready to offer 28- years of experience to a challenging position with room for advancement.

Budgeting and finance

Journal Entries

Skilled in SAP, BEX, Red-Prairie, WMS, Tulia

Portal, Coupa, Blackline and Hyperian

Project management

Clerical support

Risk management processes and analysis

Process implementation

Hardware evaluation

Data entry

Staff development

Maintained 11MM budget

Maintained cost by month

Supported and processed request using various

Software.

Ordered Equipment for Capital Projects

Trained teammates to use and operate software

functions.

Product Safety Controls

Weekly Reports for review and signature.

Replace and purchase hardware.

Create Donation orders

Train individuals to perform various task in SAP

Mar 2016 - May 2018

Perris, CA

Customer Service Facility Analyst

General Mills, Inc.

Met daily with the management team of the Third Party Logistics partner, providing guidance and direction in accordance with General Mills Policy and Inventory Control Standards. Managed, Purchased, and Reviewed cost for the In-Store Design Team, to maintain cost and stay on budget during production and throughout the fiscal year. Accounts Payable - Coded multiple invoices to the correct General Ledger and Cost Center. Account Receivable - Coded multiple payments to the correct General Ledger and Cost Center. Purchased all office supplies and operating supplies for Customer Service Facility. Capital Projects - Created, Managed, and Closed projects in a timely manner. Performed monthly Sarbanes-Oxley Testing for monthly controls. Function as the Local Information System Administrator and Power User. Responsible for managing employee access on General Mills Network, maintaining & purchasing computer hardware and software and maintain preventative maintenance on General Mills equipment. Managed Preventative Maintenance for the building: Landscape, HVAC, Fire Pump, Alarm System, and Dock Doors.

Direct Liaison with the Landlord to maintain contract of the building. Sep 2010 - Feb 2016

Fontana, CA

Financial Analyst

General Mills Inc

Reviewed and analyzed project spending throughout the year. Managed, tracked and monitored financial spend monthly. Met Daily with the management team of the Third Party Logistics partner, providing guidance and direction in accordance with General Mills Policy and Inventory Control Standards. Managed, Purchased, and Reviewed cost for the In-Store Design Team, to maintain cost and stay on budget during production and throughout the fiscal year. Accounts Payable - Coded multiple invoices to the correct General Ledger and Cost Center. Account Receivable - Coded multiple payments to the correct General Ledger and Cost Center. Purchased all office supplies and operating supplies for Customer Service Facility. Capital Projects - Created, Managed, and Closed projects in a timely manner. Performed monthly Sarbanes-Oxley Testing for monthly controls. Function as the Local Information System Administrator and Power User. Responsible for managing employee access on General Mills Network, maintaining & purchasing computer hardware and software and maintain preventative maintenance on General Mills equipment. Managed Preventative Maintenance for the building: Landscape, HVAC, Fire Pump, Alarm System, and Dock Doors.

Direct Liaison with the Landlord to maintain contract of the building. Oct 1990 - Sep 2010

Fontana, CA

Financial Analyst Assistant

United Facilities Inc

Timekeeper - Managed and calculated hours for Payroll Human Resource - Managed applications for new hires and Workman Compensation. Shipping & Receiving - Print bill of lading, Assigned receiving location and verified seal and trailer number.

Inbound Planner - Scheduled all incoming loads for delivery. Outbound Planner - Maintenance customer orders and schedule delivery appointment with carriers Special Pack Planner Maintained schedule for production. Material Resource Planning - ordered all components for production. Freshness Planner - Maintained inventory at a code date level for shipping and donating. Party Logistics partner, providing guidance and direction in accordance with General Mills Policy and Inventory Control Standards.

Managed, Purchased, and Reviewed cost for the In-Store Design Team, to maintain cost and stay on budget during production and throughout the fiscal year. Purchased all office supplies and operating supplies for Customer Service Facility. Performed monthly Sarbanes-Oxley Testing for monthly controls. Education

Direct Liaison with the Landlord to maintain contract of the building. Rancho Cucamonga, CA

Business

Chaffey College

Certificate:

Network Administrator, May 2000

Microsoft Word Specialist, May 1999

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