COMPUTER SKILLS

Microsoft Office *** ProPlus Excel, Access, PowerPoint, Publisher, Outlook, Word, Records Management and Editing/Proofreading

EDUCATION

Central Virginia Community College, Lynchburg, Virginia

Associate of Applied Science Degree in Administrative Support Technology

Medical Office Specialization

August 2013 to July 2015

GENERAL SKILLS

Computer Competent (SAP)

Assertive

Hardworking

Detailed Oriented

Team Player

Quick Learner

Customer Focused

Cooperative

Honest

Mechanically Inclined

Time Management

Motivated

Quality Focused

Flexible

Dependable

Good Phone Etiquette

Sincere

Tactful

Punctual

Multitasked

Professional

EMPLOYMENT HISTORY

Sales/Leasing Agent

The Oaks at Timberlake, Evington, Virginia

June 2017 to Present

•Primary responsibilities are sales, advertising, resident relations, and office duties as assigned

•Collect, Scan or Mail Site Rent Payment, Mortgage Payment, Down Payments and App Fee

•Sell new, used and/or foreclosed inventory at prices set by Management

•Lease rental inventory to qualified applicants

•Evaluate potential inventory purchases for Management review

•Review inventory for refurb needs

•Write and place effective advertising as directed by Management

•Offer insurance on all sale transactions

•Perform sales office duties as directed by Management

•Answer phones in a courteous and professional manner

•Create and maintain a positive Community environment

•Communicate policies and procedures

•Create and ensure a safe work environment

•Follow safety precautions and procedures

•Track and follow up with prospective residents

•Complete all work in a timely manner, without sacrificing quality

•Maintain professional behavior which does not interfere with the individual’s work, the work of another Team Member, or the quality of life for Community Resident

Property Manager/Owner

HUBB Properties, LLC, Evington, Virginia

August 2013 to Present

•Establishing rental rates, rental applications, contracts with tenants by negotiating leases, and collecting security deposit

•Accomplishes financial objectives by collecting rents, paying bills, scheduling expenditures, and initiating corrective actions

•Attracting tenants by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location, and showing units

•Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, planning renovations, contracting with landscaping and snow removal services

•Maintains building by contracting for maintenance services and supervising repairs

•Pursue collection of delinquent accounts and attend court (WRITS and/or Unlawful Detainers)

•Knowledgeable and familiarity with Virginia Landlord Tenant

Property Manager

Lynchburg Redevelopment and Housing Authority, Lynchburg, Virginia

August 2016 to June 2017

•Leased, managed and/or collaborated the management of 328 LRHA-owned units

•Overseen maintenance of all program files (e.g., reduction or increase of rent)

•Overseen collections of all rent funds due the LRHA

•Assisted in establishing program policies and procedures

•Prepared and submitted required written and electronic reports

•Attended training seminars and/or workshops as required

•Performed annual inspections, scheduled and performed annual re-examinations

•Pursued collection of delinquent accounts and attended court (WRITS and/or Unlawful Detainers)

•Knowledgeable and familiarity with Virginia Landlord Tenant Act

Eligibility Technician

Lynchburg Redevelopment and Housing Authority, Lynchburg, Virginia

October 2015 to August 2016

•Received and processed housing program applications for initial assistance,

Re-occupancy and re-certifications

•Determined eligibility for program participants (Public Housing/Housing Choice Voucher)

•Maintained applicants files in accordance with policies and procedures (Public Housing/Housing Choice Voucher)

•Prepared periodic program reports (monthly waiting list)

•Prepared leases for execution by Manager and the tenant family (Public Housing)

•Obtained signatures of lessee and lessor

•Maintained client files, performed clerical and related task

•Performed criminal/credit background, rental history and employment history

•Maintained Public Housing/Housing Choice Voucher waiting list

•Performed other related tasks required in administering program activities

Senior Process Equipment Operator

The Timken Company, Altavista, Virginia

May 2002 to May 2013

•Worked as a team member with no supervision to achieve daily goals

•Operated automated machinery to ensure quality parts are produced in a safe and efficient manner

•Optimized uptime and efficiency to ensure accuracy and consistency of quality product following all safety policies and procedures

•Developed and/or demonstrated behaviors and performances of a high performing team

•Developed and/or demonstrated knowledge of training manuals, processes, and time management skills

•Recognized business needs of line and developed working knowledge of business plan goals (e.g., customer satisfaction)

•Developed and/or supported lean/six sigma initiatives

•Supported teammates training plans and/or continuous improvement (e.g., lean/six sigma)

•Developed and/or applied problem-solving and trouble-shooting skills to solve equipment problems

•Developed and/or demonstrated awareness in lock out/tag out, personal protective equipment, synergy, fall protection, fire extinguishers, slips, trips, and falls

•Conducted quality checks per Process Control Plan(s), and/or conducted housekeeping, quality awareness, and preventative maintenance

•Developed and/or demonstrated performance on mechanical activities (e.g., machinery repairs, performed changeovers)

•Demonstrated 6 years as Safety Rep, awareness in lock out/tag out, personal protective equipment, synergy, fall protection, fire extinguishers, slips, trips, and falls

•Demonstrated 12 years plus forklift operator experience

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