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Customer Service, Microsoft Office, Interpersonal communication

Location:
Westlake, OH
Posted:
June 20, 2018

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Resume:

OBJECTIVE

EMMA

REDDY

***** ***** ******

Westlake, Ohio 44145

440-***-****

ac5ydg@r.postjobfree.com

To obtain an entry-level position at a respected organization and utilize the educational qualifications I've obtained at Cleveland State University. I am ambitious, hardworking, and seeking an opportunity where I can use my expertise to communicate effectively across organizations and increase project efficiency.

EDUCATION

Bachelor of Arts in Anthropology Cleveland State University

GRADUATED MAY 2018

GPA: 3.9 on a 4.0 scale. Recipient of High Achievement Award from the Department of Criminology, Anthropology, and Sociology. Multiple semesters on the Dean’s List. Coursework in anthropology, linguistics, and sociology.

EXPERIENCE

Caterer, Crew Member Currito

MARCH 2016 – JULY 2017

Caterer: Delivered and set up meals for high-end business and private clients. Ensured customer satisfaction and built relationships with clients. Provided biweekly reports on gratuities.

Crew Member: Maintained high quality of customer service by anticipating the needs of each individual guest. Worked as a team to ensure outstanding service during busy times. Achieved sales goals through product recommendations to guests.

Sales Associate, Dog Bather PetSmart

MAY 2015 – MARCH 2016

Assisted customers in the small animal department. Recommended pets and products based on individual experience and needs. Cared for a variety of animals. Answered phones to schedule appointments and answer customer questions. Booked appointments in the computer system. Provided baths and other services to dogs. Maintained a safety-focused environment.

SKILLS

Interpersonal and Cross-Cultural Communication

Microsoft Office Suite

Clear and Concise Writing

Research and Data Analysis

Customer Service

ACTIVITIES

Chi Omega sorority, Assistant New Member Educator, Intramural chair.

McMicken College Ambassadors, Vice President of Training

Elementary school tutor, all subjects.



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