Customer Service Engineering
Resume:
JOEL GERCHAK
Seattle, WA *****
*********@*****.***
www.linkedin.com/in/joelgerchak
EDUCATION
University of Washington, Seattle, WA
B.S. in Aeronautical/Astronautical (AA) Engineering June 2017 Minor in Mathematics
Coursework Highlights: Fluids, Propulsion, Flight Test, Flight Mechanics GPA 3.86; Annual Dean’s List for 3 years
QUALIFICATIONS
CAD modeling and mass properties analysis (Solidworks) Extensive Matlab programming experience
Excellent technical communication skills – 3.9 GPA in AA technical writing courses Lab experience including wind tunnel, GA flight test, and electronics EXPERIENCE
Teller, US Bank, Seattle, WA
October 2017 - Present
• Manage financial maintenance, security, and education for a unique and diverse client base
• Promoted to full-time with added responsibility of ATM management in only 4 months of service
• Achieved perfect customer service survey scores since January (6 total surveys) Boeing Short Range Electric Aircraft Capstone, University of Washington, Seattle, WA January 2017 - June 2017
• Collaborated in research of current battery and motor technologies to retrofit conventional GA aircraft with all-electric powertrain
• Designed Weight and Balance tracking procedure to assess sizing and positioning of batteries, motor systems, etc.
• Presented final business case and technical design for intra-city commuter aircraft to Boeing Product Development and UW faculty
Mass Properties Intern, Insitu Inc., Hood River, OR June 2016 - September 2016
• Co-designed/populated complete weight database and tracking system for all currently used aircraft parts and subassemblies
• Contributed to Weight and Balance analysis for proposed powerplant modifications
• Intern Cross-Functional Project Contest winning team – redesigned tool shadowing and control methodology to improve work time efficiency by 75% Engineering Intern, Klickitat Public Utilities Dist., Goldendale, WA June 2015 - September 2015
• Specification and schematic drawing corrections in AutoCAD
• Field data acquisition/reporting – collected street light and electricity pole contact data for use in repair feasibility and profit loss estimates
• Coordinated large drawing renewal project to completion on limited schedule
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