Jason Wall

Sales/Customer Care Representative

Cleveland, OH 44105

ac5yb3@r.postjobfree.com

216-***-****

To obtain a rewarding and challenging position that will utilize my knowledge and experience in the customer service & hospitality industries, skills in developing and implementing policies and procedures, and overall dedication to promoting efficient operations. Authorized to work in the US for any employer

Work Experience

Assistant Manager

SAVOR THE FLAVOR - Cleveland, OH

October 2014 to Present

Responsibilities

Cooking and prepping food for the day. Daily maintenance, restocking, making sure cash is being handled correctly.Basically I perform all the duties that is necessary for the daily function of the restaurant.

BUSINESS ENERGY CONSULTANT

REVENUE GROUP - Cleveland, OH

December 2015 to February 2016

Responsibilities

Place outbound calls to business owners to get their gas bill lowered with different energy solution providers that were best for the customer.

Customer Service Associate/Office clerk

Reliable Appliance Installation - Brooklyn, OH

October 2015 to December 2015

Responsibilities

Took phones calls from GE or Home depot and some customers regarding customer's orders for appliances that needed to be updated.Rescheduled or cancelled orders, also some troubleshooting with the management to figure about certain orders that needed special attention. Filing and faxing paperwork regarding to customer's orders from previous orders, Check in and out delivery teams for the day.

Sales/Customer Care Representative

S&P Data, LLC - Cleveland, OH

May 2012 to March 2015

Provided high quality customer service by educating customers about various products and services available

* Met & exceeded weekly sales goals

* Performed outbound & incoming call to potential & existing customers Customer Service Representative

CDIS - Cleveland, OH

February 2007 to April 2012

Serviced new and existing customer's account(s) via telephone/computer systems

* Researched and resolved problems and invoice errors in addition to answering questions about policies and procedures

* Successfully performed outbound and inbound sales calls to meet the company's quota.

* Trained new representatives on sales procedures and rebuttal techniques. Head Runner/Prep Cook

Quaker Steak & Lube - Quicken Loans Arena - Cleveland, OH March 2008 to June 2010

Seasonal Position

* Greeted guests & provided preliminary information regarding menu

* Assisted in the preparation of meals by chopping vegetables, making salads, and putting together entrees

* Bussed & cleaned tables & other prep area as well as restocked & daily maintenance Education

Business/Human Resources

Bryant & Stratton - Cleveland, OH

2012 to 2013

GED

Max S. Hayes High School - Cleveland, OH

2000 to 2001