Assistant Administrative

Summary of Qualifications:

Administrative assistant versed Fund practices, procedures, technology and software. Experience working with multiple country teams and under pressure to meet deadlines. Capable of multitasking, prioritizing work, and meeting deadlines with minimal supervision. Excellent communication skills in English and Spanish. Working knowledge of Portuguese and French. Ability to work independently and as part of a team.

World Bank Group, Washington, D.C.

Sr. Administrative Assistant, The Midtown Group Agency

GMDT3 (Macro, Trade and Investment, Office of the Director) 03/2018-06/2018

Manage and maintain the Director’s emails, calendars and meetings

Front office, provide support to the Director

Responsible for coordinating all logistics, events and video-audio conferencing schedules

Coordinate and schedule meetings, interviews, appointments, making sure the relevant documents are available for the meetings, and the deadlines are met

Provide back-up support to the Program Assistant and the Sr. Executive Assistant in the unit

Follow-up on issues that require immediate attention or clearance.

Prepare briefing materials and any other official documents

Coordinate and provide operational support for GMDT3 unit, and serve as a liaison with other departments in carrying on of day-to-day administrative and operational tasks in very busy front office

International Finance Corporation World Bank Group, Washington, D.C.

Program Assistant, STT, Corporate Strategy & Partnership 05/2017-02/2018

Managed the Director and Manager’s calendar to prioritize and resolve related conflicts and competing demands

Provided full range of office administrative support to CSSSP staff and consultants to ensure the smooth running of the unit

Processed documents for hiring IFC consultants in liaison with the Human Resource office

Worked with Human Resources Talent, Leadership and Career Development to make sure we have all the right forms and follow the right procedures

Coordinated all candidate interviews for the department (including organizing extensive Webex, VCs with other countries)

Put together specialized binders for the interview team (10 people)

Responded to routine inquires efficiently via telephone, e-mail or in-person

Organized video and audio-conferences, meetings, workshops, retreats and brown bag lunch events for team members, consultants and external participants

Coordinated leave and attendance records in spread sheets for all staff

Assisted with travel related queries, flight bookings and hotel reservations for the unit

Handled, recorded, sorted and distributed incoming/outgoing mail and faxes

Assisted the CSSSP unit with MS office programs such as Word, Excel and Power Point

Managed and coordinated space allocation and office needs of staff to ensure appropriate and suitable work environment

Monitored, maintained and updated the CSSSP’s contact database and file important documents for the unit on the share drive

Assisted with printing documents and presentation materials for the unit

Managed office supplies for the unit, such as ordering, distributing and monitoring inventory

Responded to ad-hoc duties as needed

International Monetary Fund, Washington, D.C.

Staff Assistant, African Department Southern I Division 03/2013-03/2017

Managed the division’s schedules

Prescreened documents submitted for Division Chief’s review and approval to ensure completeness

Edited, formatted and submitted documents for management (BTOs, Briefing Memos, Policy Notes, Staff Reports and country cycle documents) via e-Review

Facilitated the administrative workflow by entering missions in TIMS, ensuring completion of CIS entries, completing expense reports, and facilitating event planning via EMS for conferences, seminars, book launches etc.

Provided administrative support before and during the Spring and Annual meetings by finalizing briefs, ensuring room bookings, and assisting delegations with requests

Formatted working and departmental papers

Submitted documents for clearance via e-Review

Archived documents in DM5

Entered OCRs for incoming and transferring staff

Submitted documents for translation via Phoenix

Provided assistances to colleagues within the division to use standard IMF technology applications including MS Word, Power Point, Excel, Access, Outlook, Computer Graphics and e-Records

Performed travel tasks for the division including completion of travel authorizations, first-line support for travelers experiencing problems, and expense reconciliation in TIMS and FINPROD

Entered and extracted data from administrative databases (HRPROD, TRACES, DM5, LSS etc.) to generate reports and check compliance with Fund procedures

Demonstrated attention-to-detail without sacrificing efficiency and urgency and analyzing ambiguous situations to take appropriate action

Efficiently conducted administrative assignments for seminars, workshops, and/or conference planning, including material production, scheduling, making logistical arrangements,

PAHO/WHO FCU, Washington, D.C.

Membership Associate, Membership Services 10/2011-08/2012

Supported 1000+ members in banking applications software for credit and debit card services, such as Evolve and Start Station for customers in Latin America, Europe, North America, Africa and Asia

Conducted research requests of any discrepancies and any short payment claims, including written and oral translation in English and Spanish for customers in Latin America, Europe, North America, Africa and Asia

Participated and completed training in Anti-Money Laundering/Combating financing terrorism, screening, reviewing and matches trough the OFAC system.

Processed telephone calls, email requests, answering questions regarding credit cards, debit programs, withdrawals, transfers, open and close accounts

Promoted quality service to members by identifying member’s needs by providing routine information concerning credit union service and products

Processed stop payments and recovery payments

Performed cash reconciliation including analysis of payments on aging reports.

Participated in meetings and training, whether provided by credit union or outside vendor

Accurately responded to queries and information requested by external auditors

Performed teller functions, including cash deposits, credit card payments, share withdrawals, checks disbursed, traveler’s checks, and money orders

Bank of America, Herndon, VA

Personal Banker, Account Manager 11/2009-03/2011

Generated business by selling financial products such as credit cards, CD’s, IRA’s and loans

Opened and managed deposit accounts

Quoted rates, terms, and programs for loan customer requests

Reviewed loans submitted by Loan Officers to ensure Freddie Mac/Fannie Mae compliance HASP/MHA loan specialist

Cleared conditions regarding title issues, including bankruptcy, tax liens, and child support issues

Education:

Bachelor of Arts in Government and International Politics 2000

George Mason University, Fairfax, VA

Professional Membership:

American Political Science Association 2001-2004

Contact this candidate