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Administrative Assistant Front Desk

Stone Mountain, GA
June 20, 2018

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Cindy Nelson

**** ****** ***** ******* **** F*

Norcross, GA 30093

Moving to Gainesville area soon

June 20, 2018

GA Public Defender Council

Dahlonega, Georgia 30533

Dear Public Defender;

I am submitting my resume in response to a job announcement for the Admin Assistant 2 position which was advertised on the Lensa Aggregated website. My experience includes working with letters, memorandums as well as invoices and does include various researches. The knowledge I have gained throughout the years has made my resume full with qualifications.

I would welcome the opportunity to meet with you and to discuss my qualification in more detail. My cell phone and email address are listed above. Thank you in advance for your consideration.

Cindy Lou Nelson

Cindy Nelson

294 McDonough Road

Fayetteville, GA 30214


I am pursuing a career opportunity that is challenging and personally rewarding. A key position offering decision-making responsibilities where I can implement skills gained through successful experience. WORK EXPERIENCE

Barfield Precision Electronics LLC Atlanta GA February, 2017 - Current Receptionist/Accounting Assistant - Made permanent May 22, 2017 Responsibilities

Front desk, phones, managing supplies for all departments, mailing/emailing invoices. Matching service orders, trailer sheets to invoices and filing. Coordinate Iron Mountain and all filing. Work with vendors and all snack machines. Stocking all break rooms and kitchens. Distribution of all mail. Code and upload AP invoices into SAGE Business Works, balancing daily registrar. Assisting Accounting Department in any task as needed.

Goggins Warehouse (Randstad) Jonesboro, GA September 2016 – February 2017 Logistics Clerk


Answer phones, coordinate with clients getting trucks filled and successfully delivering product from our warehouse to their facilities as well as bringing products in. Very fast paced. Worked within a computer based Calendar that was shared within the 5 warehouses located right there in Jonesboro. Took calls and emails consistently throughout the day to keep this listing adjusted as clients called in. Some had a regular ongoing routine.

Coordinated with our drivers and warehouse employees to load trucks, assuring that everything that was listed to be on truck, made it on the truck for on time delivery. Weight and sizes were mostly calculated from the clients but occasionally was able to coordinate that with the client as well. Created BOL and packing lists and made sure they accompanied the drivers as required. Our warehouse products ranged from Household knickknacks to foods such as Flour or guar gum for a foods industry as well as textiles like laminations for desks. Assisted in all areas as needed.

CarMax Stockbridge, GA April 2015 - September 2016 Business Office Associate


Process Car Titles, answer phones, front desk customer service, cashier for down payments, car notes. Processed titles for all situations, learned all business office tasks in order to run and operate the front desk smoothly and professionally.


Always showed professionalism, eagerness and lots of positive energy. I was eager to complete my training early and that motivated many others to do so as well. I was passing people up and that energized some into their own success. I cleaned up after myself and showed that to others and they started doing so as well. I brought a lot of organization to each of the stations and coworkers really liked working with me.

Skills Used

Typing, organizational skills, professionalism with staff and all customers. Kept busy at all times even at downtimes. Knowledge of handling money, taking cash from customers, counting it out, marking it, and appropriately putting into the system. Knowledge of Microsoft Office and computer skills. Reconciling and closing out cash drawers. Working as a team player to assist and pick up where they left off. Coming in whenever needed and when off schedule. Learning all of the Business Office skills to be able to assist in all areas as needed.

Integra Realty Resources Columbia, SC May 2005 – June 2014 Project Coordinator/Administrative Assistant

Administrative Assistant June 2005-August 2012


Front desk receptionist, setting appointments and keeping track of schedules for Appraisers. Database Manager, create and set up jobs for appraisers, proof appraisals in MS Word. Inform appraisers of any necessary changes or make changes as needed. Send appraisals to MAI for final review. Print/Upload or deliver appraisals to clients as needed. Create all invoices and upload to clients and our Accounting Department. Log all information from appraisals into Database for appraisers. File all folders. Maintain office environment for smooth work flow, by assisting all employees in any task required or needed. Project Coordinator August 2012-June 2014


Correspondence with clients (Banks) to assure all assignments were completed on time and to their satisfaction. Liaison between the outsourced appraiser and the client. Managed database for clients. Assisted in making sure all invoices were distributed to Accounting Department for proper payment. Worked with all appraisers to assure all needs were met. Planned Administrator’s Inc Columbia, SC July 2004 – June 2005 Marketing Services Coordinator


Coordinate Stop Loss Insurance policies with carriers. Setting up Request for Proposals (RFP). Process all quotes from start to finish. Make final decision on which Carrier is to be presented to the group. Forward proposed quote to the Account Manager for presentation. Coordinate until all steps are final in processing the policy in order to complete the sold case. All follow up pertaining to the execution of policies. Correspondence with each group and carrier for timely execution. Reported in weekly staff meetings.

Strategic Resource Company (now Aetna) Columbia, SC May 2000 – July 2004 Group Life Claims Processor


Process all Group Life Claims from start to finish. Communicate with family and beneficiary. Maintain all logs pertaining to claims. Document all information while processing. Sometimes processing can take up to 4 weeks. Utilized ICD9 manual.

Process all HIPPAA certificates assuring adherence to all regulations. Created procedure manual and form for easy calculations. Process all letters sent out to clients. Processed all Medical returns and refunds

Posted all refunds into system and documented all notes pertaining to them Administrative Assistant June 1997 – May 2000

Assisted 5 Department Managers in running a smooth day-to-day operation of 50 plus employees. High level of communications with all employees and clients on a daily basis to assure all needs of employees were met. Posted refunds accurately and timely. Developed organizational procedures for posting refunds to assure accurate balances were maintained and logged and documented correctly. Worked with adjudicators to make sure all postings were correct. Assisted management with the implementation of various production tracking methods, including work output of employees by creating and maintaining spreadsheets. Compiled and maintained the following reports on a weekly basis using Excel spreadsheets: Weekly Adjudication Production, Claims processing, Statistics and averages of all adjudicators.


Accounting 1 Webster University Fort Jackson SC 2002 Business Writing 1 Webster University Fort Jackson SC 2002 Advanced Typing Muscatine College Muscatine Iowa 1991 Basic Computer Programming International Correspondence School 1986 Wilton High School Diploma 1978


Martha Pratt Easley SC Friend/Coworker 803-***-**** Brenda Roberts Elgin SC Friend/Coworker 803-***-**** Dottie Jackson Atlanta GA Friend/Coworker 404-***-****

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