Poonam Bakhshi

614-***-**** ac5y9x@r.postjobfree.com

● Accomplished Project Manager with over 7 Years of IT experience.

● Certified Scrum Master - Strong understanding of Agile Principles, Values, Incremental and Iterative product development process and frameworks like – Scrum, Lean, SAFe & Kanban.

● Proficient in all technology project life-cycle - Proposal and SOW creation, Estimation and LOE determination, Resource Planning, Allocation, Budgets, Expense Tracking, Strategic Initiatives, Roadmap Planning, Timelines and Forecasting. PROFESSIONAL EXPERIENCE

Experis Inc 2017 – Present

QA Lead Consultant

• Performing all testing activities for initiatives across one or more assigned projects, utilizing processes, methods, metrics and software that ensure the quality, reliability and systems safety and security

• Understanding the interfacing applications, test environments and our tools and methodologies

• Test strategy formulation including decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities

• Development of the test case execution plan, test case execution, managing issues, and status metrics

• Documenting all test artifacts including full audit and transparency of traceability from requirements to tests, and evidence of test planning and execution

• Lead initiatives for QA, and coach junior team members in their day-to-day activities Buckshee Corp., Frisco, TX 2016 - 2017

Agile Consultant

Leading Agile methodology training and providing scrum master expertise for multiple technology teams.

● Responsible for anticipating bottlenecks and providing recommendation on technical schedule based on business needs.

● Provided Agile coaching and training through product and Sprint backlogs using JIRA.

● Managed escalation using burn-down charts, Dashboard Reports and presentations to the leadership.

● Led all scrum ceremonies in two week springs and Program Increment and utilized Rally to manage sprints.

● Involved in design and development of keyword-driven automation framework using Selenium Webdriver.

● Guided Product Owners’ expectations and stakeholder communications by relationship building and frequent communications including daily standups. JPMorgan Chase, Columbus, OH 2015 – 2016

Lead QA

Managed coordination with development team, scope of work and daily testing baselines. Responsible for ATM integration project including performance, functional and user interface testing.

• Championed Agile methodology to ensured flawless quarterly releases of software updates.

• Responsible for team development by holding members accountable, mentoring and removing roadblocks.

• Mentored team members in country and off-shore to increase testing turnaround and reduce manual effort.

• Leveraged JIRA and Mercury Quality Center to track, analyze and communicate defects. Poonam Bakhshi Page 1

• Developed test strategy and test approach documents to cover all the requirements in the testing.

Robert Half, Columbus, OH 2014 – 2015

Project Lead

Managed projects for software releases on ATMs for enhancements and bug fixes for deposits, withdrawals, and debit card functionality.

• Managed user experience working with Product Owners by using Mercury Quality Center to report, track and analyze all failures.

• Created innovative capabilities of Skimming Protection Solution (SPS) prior to production release.

• Validated Enhanced Present Sequence (EPS) in detecting and preventing Transaction Reversal Fraud (TRF)

Orbit Systems Inc., Columbus, OH 2011 – 2013

Project Manager

Orbit provides technical resources to fortune 500 clients

• Responsible for managing project scope and schedule via project status and progress reports.

• Managed risk and issues for Fee analysis project in BKFS MSP.

• Managed critical delivery for Servicemember Civil Relief Act (SCRA) remediation project.

• Developed project strategies and implemented team goals.

• Provided leadership within the quality assurance (QA) team for multiple projects.

• Managed relationships with out-sourcing team to achieve desired project results. Everest Technologies, Dublin, Ohio 2008 – 2011

Quality Analyst

Everest Technologies is a leading Information Technology solutions provider delivering deliver top quality systems. Ensured bug-free release of intuitive, graphically appealing Website designs that effectively communicated client’s marketing message to their target market.

• Created QA functional tests for multiple projects.

• Executed test cases manually and regression tests to verify that bugs were fixed.

• Extensive use of Mercury Quality Center to document test results.

• Performed smoke testing.

• Updated existing test cases and developed additional test cases as with the changes in the requirements.

• Reported software defects and interacted with developers to resolve technical issues. PROFESSIONAL DEVELOPMENT

Selenium Training and Certification

MNC Software, Plano, Texas

Manual Testing and QTP Training

MASI Training Centers, Ohio

EDUCATION

Computer Application & Management Certification

The Ohio State University, Ohio

Masters in Language Arts

Punjab, India

Poonam Bakhshi Page 2

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