Customer Service Sales

SUZANNE M. MATIASH

Phone: 760-***-****

**** *. ***** *. ******

Tulsa, Ok. 74108

EXPERIENCE:

Wells Fargo Home Mortgage

June 2006-January 2015

Financial Advisor/Collections

Customer Service and Account Receivable. Assisting the clients in resolving past due account including foreclosures.

Master Design

March 2003-March 2006

Collections Specialist

Customer Service and Accounting. Serviced Customers accounts. Worked Claims on products. Accounts receivable. Business to Business Collections Credit Acceptance

April 2002- February 2003

Collections Specialist

Customer service, Call center. Auto Loan servicing/collections up to charge off. Account Maintained.

First National Bank of Marin

March 1998 – February 2002

Special Asset Representative

Customer service, Call center, Trouble shooting, Collections Senior Representative, Early and Advanced (-9 to charge off accounts) Up trained lower level collections representatives. Experienced with FDCPA policy’s

Sight Seeing Tours Unlimited

March 1995 - February 1998

Reservation Agent

Tour Bookings, Group Sales and Customer Service Call Center and Ticket Counter. Duties included all aspects of Reservations.

Grand Airways

March 1992 - February 1995

Reservation Agent

Group Bookings, Hotel/Air Packages and Customer service Call Center, Collections, Dispatch and Training. Reservations.

EDUCATION:

Southern Nevada School of Real Estate

March 1998 Las Vegas, NV

GRADUATED

International Air Training Academy

August 1992 Ontario, CA

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