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Administrative Assistant Customer Service

Location:
Winchester, MA
Posted:
June 22, 2018

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Resume:

NICOLE LUONGO

***********@*****.***

617-***-****

HTTPS://WWW.LINKEDIN.COM/IN/NICOLE-LUONGO-94757A37/

OBJECTIVE

Administrative Assistant: Dedicated administrative professional with excellent customer service skills and Interested in different opportunities

SKILLS

Problem Solving

Adaptability

Collaboration

Strong Work Ethic

Time Management

Critical Thinking

Self-Confidence

Handling Pressure

Leadership

Creativity

EXPERIENCE

SUNLIFE FINANCIAL

NOVEMBER 2017-March 2018

Added and Uploaded PFL Files into the QPS, OASIS

and Chess System for New York Life.

Indexing, Processing and Terminating Files

Tufts Health Plan- Mail Room Assistant

February 2017- March 2017

Help ensure mail was sent out in timely fashion

Folded and Stuffed Envelopes for various Tufts programs

Ran Mail Machine to send out Denial, Notifications and Various Tufts

Health Letters and to ensure all mail was sent out properly.

ALL ONE HEALTH

COMPLIANCE COORDINATOR/ADMINISTRATIVE

December 2016-December 2016

Analyzed Drug Results

Input Data/

Administrative duties

Scanning PDF files

Patient files updating

Mail

Photocopying

Outlook

Research Patient Information

The Epilepsy Foundation

Donation Coordinator/Training Specialist

oAugust 2015- September 2016

Assisted with the training of new employees

Collected donations from prospective donors via cold calling

Responsible for making outbound calls to try and get new

donors

EDUCATION

DEGREE / DATE EARNED

Middlesex Community College 2007-2009

Associate of Arts

Southern New Hampshire University

2016-Present

BS.CJ.CRI BS Criminal Justice wconc

In Criminology



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