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Project Manager, Digital Banking

Lagos, Nigeria
June 22, 2018

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ADEBANJO ADESOYE +234**********

Professional Summary

I am a Digital Business Analyst/Project Manager with about 3 years of experience in the Financial Technology Industry. A certified Project Management Professional (PMP), certified Occupational Safety and Health Professional (OSHA) and Business Development Expert with experience that cuts across Digital Banking Projects, Business Interface Management, Products Conceptualization and Design, Spatial Data Analytics, Retail Collections and Analytics, and New Media. I am adept at assessing needs, generating options, and implementing solutions in collaboration with clients and stakeholders and was on the implementation of the instant Payday Loan collaboration with 3rd Party ePayment companies wherein I project managed. This led to an uptake of about N1 billion in the first 3 months.


Employment Record

Digital Projects Manager/Business Analyst (Access Bank Plc) April 2017 - Present My key role as a Business Analyst assigned to the Digital Banking Unit is to manage relationships, projects and initiatives within the Digital Banking sphere while ensuring proper collaboration between Information Technology and the Business to ensure prompt delivery of deliverables.

Understand, advocate and augment the principles of Digital Banking strategies in addition to the solution architecture implementation and modification activities.

Develop documents in line with the Business Analysis (BABOK) and Project management methodologies (PMBOK). Examples of documents include but are not limited to Business Cases, Business Requirement Documents (BRD’s), Project charters, Project plans, Risk Catalogues, Minutes of meetings.

Reinforce Retail Workbench; testing, field mapping, device configuration & updates; trainings and adoption drive for innovative products.

Implement strategic initiating, planning, executing, monitoring and controlling, and closing processes to a project. This ensures that all projects are managed within scope, cost and time, while mitigating project risks along the way and ensuring change adaptation.

Coordinate existing features of a product and continually research to advance the development of the product road map in addition to drive these products towards a meaningful balance between user needs, business objectives and technical feasibility.

Associate closely with the project management office (PMO) to ensure alignment of plans with

Product Management

Project Management

Risk Management


Data Analytics

Advanced Excel Skill

Process Mapping

Business Development



Problem Solving

Customer Service

what is being delivered.

Product Design and Implementation Analyst (Access Bank Plc) October 2016 - April 2017 As a Product Design and Implementation Analyst, my key role was to understand each Stakeholders’ needs and oversee the delivery of digital solutions from conceptualization to deployment down to closure as well as translate same technology solutions.

Identify and develop project management methodology, best practices & standards for the Digital process improvement initiatives.

Interface with Business Units to initiate the creation and development of concepts and specifications aimed at optimizing the functions, value, and appearance of all Digital products, structures, and systems.

Research and design appropriate organization-wide Digital Banking initiatives.

Collaborate on the design of the information technology infrastructure required to support Digital Banking systems.

Ensure all Digital channels complaints have gone through sufficient examination, analysis, escalation and reflection, and if possible, rectification by applicable parties.

Certify optimal and maximum up-time is maintained and escalate downtime to appropriate units for speedy resolution.

Keep abreast of developments in technologies and strategies in the local and international business environment and recommend value-adding improvements to Information System, solution, product, service and development strategy. Social Media Analyst (Virtual Media Network Limited) July 2015 - September 2016 My key objective as a Social Media Analyst was the use Search Engine Optimization (SEO), content marketing, and social networks to improve Station’s online presence.

Analyze the Station's current use of social media and created thorough social media plan per the results.

Create original social media content and campaigns to include Industry’s best practices of creating awareness and resolving image issues online.

Manage social media accounts across all platforms.

Research emerging news cycles and integrate popular stories benefitting online presence.

Create platforms for full awareness and publicity (PR) of Company and its works using of social media.

Manage potential channel conflict with other digital stations by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.

Regulatory/Quality Control Officer (National Agency for Food and Drug Administration and Control - NAFDAC) May 2015 - April 2016

As a Regulatory/Quality Control Officer, my key objective was to improve Quality Management processes and set the tone for Quality Transformation through 3 core improvement areas - Performance Management, Regulatory Control and Quality Control Managements. Digital Content Producer/Intern (Virtual Media Network Limited) December 2014 - May 2015 My key objective as a Digital Content Producer was to manage and coordinate the creation of multiple content formats that aligned with the Market’s standard.

Produce, shoot, track and edit entertainment news packages.

Create and write visual contents for interviews and documentary.

Drive adoption of company’s programs amongst assigned partners. Technology Intern Heritage Bank Plc. (formerly Spring Bank Plc.) March 2011 - August 2011 My major role was to monitor branch links (direct internet connectivity-to-a-software) on daily basis to detect failed links, determine the source of the problem and took preventative measures to fix it before clients notice the problem and ask for help.

Create First (1st) and Second (2nd) line Support to Client.

Secure low price quotes for replacement parts.

Supply trainings and feedback to users to lessen the occurrence of future Problem. Educational Background

2019 University of Lagos, Akoka Lagos

Master of Risk Management (In-View)

2016 Access Bank School of Banking Excellence Lagos 2014 Federal University of Agriculture, Abeokuta Ogun B.Sc Plant Physiology (Second Class Honors Upper Division; CGPA 4.26/5) Professional Qualifications

2018 Project Management Professional (PMP) Project Management Institute 2016 ACIB (Professional) CIBN

2015 Occupational Safety and Health Supervisor OSHAcademy Awards and Leadership

Interests and activities

1. Swimming 2. Social Media 3. Public Speaking

NAFDAC Director-General’s Award of Leadership

NAFDAC Director-General Award of Honour

Tush Awards\Entertainment Personality of the year

President; Plant Physiology Students’ Association

Honourary Leader; FUNAAB Student Union Government

President; Editorial Board Community Development Service

President; NAFDAC Corps Members’ Association

Project Experience


Access Bank Nigeria Design and Deployment of Account Opening and Loan Application

functionality on all Bank’s ATMs.

Lead Project Manager

Access Bank Nigeria Implementation of the instant

payday advance collaboration

with Remita and eTranzact

through*901*11# for non-

Access Bank customers.

This led to a loan uptake of about

N1 billion in the first 3 months.

Senior Business Analyst

Access Bank Nigeria Automation of the Reporting

Dashboard for Retail


Business Product Manager

Access Bank


Deployment of Map Data

Visualization tool for

Management’s decision as

to open or close Bank’s


Product Consultant

Africa Fintech


Implementation of the first ever

Hackathon (RECODE)

organized in the Financial

Technology sector in Nigeria.

The project helped to develop

solutions and value added

services, to improve the

customer experience in the

banking sector.

Resource Manager

Access Bank Nigeria Implementation of the

automated KYC Address

Verification application for

Retail Operations. This

application is for physical

address verification with the

help of location-based

information gathering to

authenticate these addresses.

Lead Project Manager

Access Bank Nigeria

Implementation of a Location

mapping tool for

Businesses (Radius Go) that

is capable of mapping

Customers’ Geo-coordinates

and capturing their details

which helped with a

percentage increase on-

boarding of about 14.29%

of 7 million Bank’s

Customers’ in 2017. – This

was a completely new


Project led a team size of 30

that comprised of Resources

onshore and offshore

(developers, Test Analyst,

Integration Experts, Business

Analyst, Solutions Architects,


Access Bank


Implementation and

management of the *901#

USSD platform / Easy Banking

which led to the acquisition

of about 3 million digital


Project Manager

Virtual Media

Network Limited

Implementation of a

performance measurement

dashboard for Station’s online

presence which increased

Station's social media

audience by 40% in 3


Product Consultant

NAFDAC Nigeria

Designed a Compliance portal

that facilitated the decline of

increased default of Veterinary

and Allied Products

Companies, which led to a 3%

decrease in non-compliance.

Product Manager

Virtual Media

Network Limited

Upgrade of the Connect360

Segment content

Channel Manager

Ministry of

Commerce and

Industry - LASG


Deployment of Enterprise

Biometric enrolment systems

for Businesses in Lagos State

Government. The project

Presented accurate

information that assisted the

State Government in

economic planning for the

development of commerce

and industry.

Project Manager

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