MS excel, MS Word

Mary Ann Soliven-Ayo

Dubai, United Arab Emirates

Contact No. : +971*********

E-mail: ***********@*****.***

OBJECTIVE:

Seeking a challenging, responsible and rewarding career opportunity where I can effectively utilize my education, my knowledge, my experience, and where hard work is appreciated and progress is rewarded.

WORKING EXPERIENCE:

January 2006 - Present Group Five services Dubai, UAE Administrative Assistant

Job description:

Preparing daily schedule of the company cleaning crew and drivers according to service agreements and client bookings.

Answering all client queries for company services and ensuring that any special requests are handled accordingly by company staff.

Receiving client payments for services delivered and issuance of all required documentation according to company procedure.

Preparing client account statements and invoices every month for services delivered and following up with clients to ensure settlement of overdue payments.

Ensuring that client database is up to date as well as following up with customers regarding expiring contracts and agreements ensuring that they are renewed prior to expiry.

Filing of all company documentation for delivered services.

Handling client complaints and ensuring that they are handled appropriately and in a timely manner.

Ensuring adequate stock levels of office supplies and stationery and reordering the same when needed

EDUCATION:

2000-2004 Davao Oriental State College of Science and Technology Davao, Philippines B.S in Agribusiness (Business Management)

1999-2000 Davao Oriental State College of Science and Technology Davao, Philippines B.S in Development Communication (DEVCOM)

PERSONAL INFORMATION:

Birthday : October 26, 1982

Nationality : Filipino

Languages : English and Tagalog

Visa Status : Employment visa

Availability : Immediate

SKILLS:

Skilled in MS Word and MS Excel

REFERENCES:

Available upon request

Contact this candidate