Natalia Lanina
email: *********@*****.***
Objective: I want to succeed in an environment of growth and excellence to meet personal
and organizational goals.
Qualifications/ Skills
Outstanding customer service skills, able to provide world-class client support;
Ability to maintain confidentiality and privacy of customers or sensitive information.
Excellent time management skills, able to handle multiple projects at any given time, to work well in a high pressure and changing environment, extremely professional;
Ability to work independently as well as with others toward an team goal; dependable, dedicated;
Excellent computer skills including Word, Excel, Outlook, Power Point and Access;
Proficiency in the use of office equipment
Bi-lingual- fluent in Russian;
Eager and willing to learn new programs and to work on new projects.
Work Experience
Package Handler
October 2016-Present UPS Sumner, WA
Maintained employee files, copied, and filed data
Maintained files of safety records.
Helped sort packages to specific truck loads and followed packing label to ensure parcels were on the correct trucks
Teacher Assistant
March 2016- November 2016 Pierce College Puyallup, WA
Evaluated and graded examinations, assignments, and papers, and record grades.
Provided security of all testing tools.
Worked on special projects under supervision of office Manager or Teachers.
Office Assistant
January 2015- April 2015 Pacific Atlantic Express Tacoma, WA
Verified and kept records on incoming and outgoing vehicles
Scheduled and dispatched vehicles to appropriate locations according to customer requests
Prepared of shipping documents to be sent to customs
Maintained files of shipping records
Office Assistant
January2011- March 2013 Jewish Family Services Kent, WA
Performed administrative support tasks for staff: answered multi-line telephones
Helped case managers to setup and maintain customer files, copied, and filled data
Produced and maintained client files ensuring all documentations are complete and up to standards
Teacher Assistant / Office Assistant
September 2008- June 2010 Pierce College Puyallup, WA
Provided administrative/secretarial support for Transitional Education division.
Scheduled and maintained regular office hours to meet with students.
Evaluated and graded examinations, assignments, and papers, and record grades.
Education
Office Administrative Assistant Certificate
March 2010 – March 2011 Pierce College Puyallup, WA
Graduated with Honors with a GPA of 3.7 on a 4.0 scale
References
Margaret Hinson JFS Refuge and Immigrant Service Center 253-***-****
Kathe Hamilton Pierce College 619-***-****
Vilma Cinciene DFNET Research 253-***-****