Manager Program

JAY FLANIGAN

Parkville, MO *****

www.linkedin.com/in/jay-flanigan-2017

************@*****.*** 816-***-****

PRODUCT & PROJECT MANAGER

INCREASE ACCURACY & QUALITY MET DEADLINES & TARGETS LAUNCH NEW LOCATIONS Perceptive, quick-thinking expert, leveraging extensive experience managing critical projects, including construction and opening of new locations, facility management, managing and maintaining databases of sensitive information, data mining, and reporting key metrics from raw data. Responsive, analytical, and organized specialist with expertise in documentation to create actionable plans and recommendations, optimizing resources to complete projects on-time and within budget. Willing to go the extra mile, think- outside-the-box, learn new processes quickly, and implement into workflow to deliver accurate results. Microsoft Office Project Management Database Management & Reporting Negotiation Facility Management Construction Financial Reporting Analysis & Research Vendor Management

CAREER HISTORY

SPRINT, Overland Park, KS 2001 – Present

Project / Program Manager

Monitor work orders and manage purchase orders for reporting. Administer multiple construction databases

(SharePoint) and reporting efforts. Own eFocus Database for company owned retail stores. Oversee retail facility management with operational expense budget of $20M and $6M capital budget to include facility maintenance, vendors, store opening, closings, and master store list. Retail Facility Management

• Maintained and aligned all purchases to retail budget by developing new guidelines for appropriate spend.

• Completed daily average of 115 work orders and tickets over $10K averaged 15 by monitoring and reviewing work orders, eliminating duplication, approving tickets as needed, verifying orders and responsible parties, ensuring company getting best price on repairs.

• Increased accuracy and quality by creating project IDs, and purchase requests for both capital and operational expenses, ensuring supplier correctly submitted invoices and received subsequent purchase order.

• Managed multiple suppliers for all aspects of Facility Maintenance and billing by reviewing, verifying, and confirming each supplier received purchase order, and submitted invoice within 90 days of completion, and releasing invoice for payment.

• Met budget and approved 150 to 200 invoices weekly by reviewing reporting on all purchase orders, verifying and tracking invoices.

Construction Management

• Improved processes by creating and launching 6-month project for new Construction Tracker for Real Estate and Construction, collaborating with cross-functional teams on gathering input on needs, and creating auto-generated alerts to each end user, coordinating data transition for all existing projects from existing SharePoint database to new Tracker.

JAY FLANIGAN ************@*****.*** PAGE TWO

SPRINT (Continued)

• Ensured project status by conducting weekly regional construction calls with cross-functional teams, reviewing all projects, checking status, answering questions, resolving issues, and recording updates on IT Broadband for all construction progress, fixtures, inventory, cash, and security.

• Finalized new launches 92% on-time with 8% missing target date for unforeseen complications by coordinating and opening of 353 stores / kiosk / mobile locations in Fiscal Year (FY)2017. Retail Store Database Management and Reporting

• Preserved company owned retail store database, official records for all Retail Store information, including address, latitude / longitude, store hours, system type, open date, and specific directions to store, maintaining and updating records daily with new information as it is gathered, ensuring that all departments within Sprint were using same store list and information.

• Facilitated initial step to setting up new retail stores by creating new store numbers, coordinating system set up process with cross-functional teams, ensuring complete before construction can start.

• Retained and updated critical documentation and records as owner of master store list for all company owned doors by managing and aligning all store information for 1.6K retail stores, distributing weekly report to over 500 different associates throughout company.

• Sustained store closure compliance as owner of store closing and store decommissioning processes by verifying all documentation is completed, submitting to lease standards, returning or disposing of all inventory, merchandising, cash, and other store items to Sprint, collaborating with Capital Asset Accounting on closing books for each location, distributing weekly reports. EDUCATION

Course work in Business Management with an emphasis in Accounting, Black Hills State University, Spearfish, SD

COMMUNITY SERVICE

Volunteer Youth Baseball / Softball Coach, Northland Sports Association for 8 years Cub Scout Leader for 2 years

Sunday School Teacher for 5 – 7-year-olds for multiple years Church Building Maintenance Volunteer, cleaning and small maintenance items – 7 years PROFESSIONAL ASSOCIATIONS

Member, Missouri Foster Care and Adoption Association (MFCAA), Kansas City, MO, 2004 to Present

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