MICHELE

RIVARD, BA,

SHRM-CP

Melbourne, FL *****

954-***-****

ac5xuq@r.postjobfree.com

linkedin.com/in/michele-rivard-shrm-cp-78b88161

Twitter/Blog/Portfolio

PROFESSIONAL SUMMARY

Highly effective senior human resources professional with extensive director level, generalist, organizational development and training experience. Proven ability to work with senior management team to integrate HR functions within the overall business operating strategy, especially in areas of recruitment, growth, attrition, training and restructuring initiatives. Daily experience in problem-solving, management and employee coaching, employee communications, compensation and benefits and managing key HR processes.

SKILLS

Community Relations

HR Department Start-up

Employee Relations

Orientation and Onboarding

College Recruiting

Organizational Development

Microsoft Office / Word / Excel

PowerPoint / Outlook

E-Verify / Windows 10

HRIS and Payroll Technologies ADP

Paycom / Sage ABRA / Nettime

HR Program / Project Management

EXPERIENCE

SENIOR HUMAN RESOURCES BUSINESS PARTNER

Percepta 800+Employees - Melbourne, FL 2/18-Current

This role has oversight of all HR programs, processes and projects across the business. Administer human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment and positive employee relations. Provide comprehensive HR support in the area of employee relations, compensation, retention, performance management, conflict management, and leadership. Partner with business operational leaders to fully understand business issues, and how HR can best support achieving results.

Resolves routine employee relations issues and complaints. Ensure managers understanding and compliance with HR policies and regulations. Keeps management advised of potential problem areas and recommends/implements solutions as appropriate.

Acts as an advisor to supervisors and managers, ensuring legal compliance and resolution of personnel actions and concerns.

Assists employees and managers regarding general issues pertaining to benefits, terminations, policy interpretation, and other HR products and deliverables.

Processes required documents for employee new hire, separations, and changes through Oracle to ensure timely and accurate record keeping.

Assists and facilitates the FMLA/LOA process with employees, ensuring compliance to applicable laws, communicating effectively with the employee and the Manager/Supervisor, and processing all paperwork as necessary.

Coordinates out-processing paperwork for all separations. Continued:

Michele Rivard, BA, 954-***-****

Page 2

Human Resources Coordinator

Covenant House Florida 100+Employees Ft. Lauderdale, FL 6/04-2/18

This role was responsible for full cycle recruiting and all phases of personnel activity. Recruits, interviews, and selects employees to fill vacant positions.

Utilized recruitment resources such as relationships with colleges, professional associations and social media.

Planned and conducts new employee orientation programs to foster positive attitudes toward company goals.

Leads wellness initiatives to promote healthy staff thereby lowering insurance costs.

Kept records of insurance coverage, 403(b) plans, and personnel transactions such as hires, promotions, transfers, and terminations.

Oversees the Workers Compensation function for insurance carriers.

Utilized wage surveys within relevant labor markets to determine competitive wage rates.

Complied with all regulatory agencies and has received 100% compliance outcome on audits.

Leads and directs the work of others.

Organized employee activities, rewards, and recognition programs on quarterly basis.

Hiring, separating, counseling, and conducts exit interviews.

Liaised with senior and mid-management to implement performance management system.

Structured Per Diem employee supervision program.

EDUCATION

Bachelor of Arts Flagler College

Majors: Psychology and Sociology

Minor: English

SHRM Certified Professional (SHRM-CP)

Certification in Human Resource Management Florida Atlantic University

Notary Public State of Florida Expires 5/1/2019

ACTIVITIES

Vice President 2015/2016 Member since 2003

Hospitality Human Resources Association of Broward County

Member since 2004

Society for Human Resource Management

Member since 2008

Human Resource Association of Broward County

Member since 2014

South Florida Organizational Development Network

Program Advisory Committee Board Member 2013, 2014, 2015

Everest University

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