Employee Relations Human Resources
Resume:
MICHELE
RIVARD, BA,
SHRM-CP
Melbourne, FL *****
*********@*****.***
linkedin.com/in/michele-rivard-shrm-cp-78b88161
Twitter/Blog/Portfolio
PROFESSIONAL SUMMARY
Highly effective senior human resources professional with extensive director level, generalist, organizational development and training experience. Proven ability to work with senior management team to integrate HR functions within the overall business operating strategy, especially in areas of recruitment, growth, attrition, training and restructuring initiatives. Daily experience in problem-solving, management and employee coaching, employee communications, compensation and benefits and managing key HR processes.
SKILLS
Community Relations
HR Department Start-up
Employee Relations
Orientation and Onboarding
College Recruiting
Organizational Development
Microsoft Office / Word / Excel
PowerPoint / Outlook
E-Verify / Windows 10
HRIS and Payroll Technologies ADP
Paycom / Sage ABRA / Nettime
HR Program / Project Management
EXPERIENCE
SENIOR HUMAN RESOURCES BUSINESS PARTNER
Percepta 800+Employees - Melbourne, FL 2/18-Current
This role has oversight of all HR programs, processes and projects across the business. Administer human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment and positive employee relations. Provide comprehensive HR support in the area of employee relations, compensation, retention, performance management, conflict management, and leadership. Partner with business operational leaders to fully understand business issues, and how HR can best support achieving results.
Resolves routine employee relations issues and complaints. Ensure managers understanding and compliance with HR policies and regulations. Keeps management advised of potential problem areas and recommends/implements solutions as appropriate.
Acts as an advisor to supervisors and managers, ensuring legal compliance and resolution of personnel actions and concerns.
Assists employees and managers regarding general issues pertaining to benefits, terminations, policy interpretation, and other HR products and deliverables.
Processes required documents for employee new hire, separations, and changes through Oracle to ensure timely and accurate record keeping.
Assists and facilitates the FMLA/LOA process with employees, ensuring compliance to applicable laws, communicating effectively with the employee and the Manager/Supervisor, and processing all paperwork as necessary.
Coordinates out-processing paperwork for all separations. Continued:
Michele Rivard, BA, 954-***-****
Page 2
Human Resources Coordinator
Covenant House Florida 100+Employees Ft. Lauderdale, FL 6/04-2/18
This role was responsible for full cycle recruiting and all phases of personnel activity. Recruits, interviews, and selects employees to fill vacant positions.
Utilized recruitment resources such as relationships with colleges, professional associations and social media.
Planned and conducts new employee orientation programs to foster positive attitudes toward company goals.
Leads wellness initiatives to promote healthy staff thereby lowering insurance costs.
Kept records of insurance coverage, 403(b) plans, and personnel transactions such as hires, promotions, transfers, and terminations.
Oversees the Workers Compensation function for insurance carriers.
Utilized wage surveys within relevant labor markets to determine competitive wage rates.
Complied with all regulatory agencies and has received 100% compliance outcome on audits.
Leads and directs the work of others.
Organized employee activities, rewards, and recognition programs on quarterly basis.
Hiring, separating, counseling, and conducts exit interviews.
Liaised with senior and mid-management to implement performance management system.
Structured Per Diem employee supervision program.
EDUCATION
Bachelor of Arts Flagler College
Majors: Psychology and Sociology
Minor: English
SHRM Certified Professional (SHRM-CP)
Certification in Human Resource Management Florida Atlantic University
Notary Public State of Florida Expires 5/1/2019
ACTIVITIES
Vice President 2015/2016 Member since 2003
Hospitality Human Resources Association of Broward County
Member since 2004
Society for Human Resource Management
Member since 2008
Human Resource Association of Broward County
Member since 2014
South Florida Organizational Development Network
Program Advisory Committee Board Member 2013, 2014, 2015
Everest University
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