PAMELA R KUKULKA
**** ******* ***** ******** *******, CO 80923 303-***-**** ***********@*****.***
COMPUTER SKILLS
Operating Systems
Macintosh OS X (11), Windows: Windows 10, Windows 7, XP, Vista (Win 2000/98/95)
Software
MS Office 365 (Excel, Word, Outlook), Chrome, Foxfire, Mozilla, Google Drive, Internet Explorer
SKILLS
Social Networks: Proficient with Facebook, Twitter, Instagram and Pinterest, Snap Chat
Communication Skills, both orally and in writing
Strong Experience in working well with other team members with common goals
Practical and efficient in producing high quality work
PROFESSIONAL EXPERIENCE
Douglas County Library – Parker, CO January 2017- Present
Shelving Volunteer
Provide the best service to our Patrons in making sure that items are put on the shelves in an accurate and timely manner.
Assisting Patrons in providing access to any information they might be seeking.
Duties Summary: Holds, E Books, DVDS/MCDS, Picture Books, Reading Shelves, Shifting
Belleview Heights Alzheimer’s Special Care Center – Aurora, CO August 2015 – January 2016
Dietary Aid
Provide detailed service to each resident during meal time, which includes sitting with resident’s so they would not feel alone. Provide caring and understanding customer service to the resident’s families by insuring them that their loved ones are being served for their special needs. Assist in serving and clean up in dining area.
Kohl’s Department Store – Aurora, CO August 2011 – August 2015
Sales/Floor Associate
Provide Ship From Store/Bopus in detailed and timely matter, Merchandising, Replenishment, Inventory Prep/Count, MLS (Merchandise Location System, Audit, Price Changes, Recovery, Special Projects, Compliance Reports, Assist in Visuals Setups, Ad-Sets, Answer Phones, Customer Service, Assist in Training New Associates by teaching store policies and providing advice on practical and efficient technique for producing high quality work with an emphasis on increased productivity, Greet and Assist Customers with Merchandise Seeking, Price Comparisons, Returns and Sales, Unload Freight, Process Freight, Distribute Freight onto Sales Floor
Accomplishments Perfect Attendance 2013, 2014, Employee of the month – April 2013, June 2014
Northwest Airlines – Detroit Metro Airport June 1990 – August 1992
Inflight Sales Clerk
Collect and Count Flight Attendants Currency (U.S. and International). Audits, Foreign Currency Exchange, Deposit large amounts of currency collections to bank, Secretary Duties, Answer Phones, Data Entry.
National Car Rental – Romulus, MI October 1989 – June 1990
Rental/Return Agent
Rent and Return Vehicles, Completed the prescribed course for Rental Agent consisting of knowledge in Cash, Credit Card, Coupon transactions on computer daily, Customer Service, Answer Phones
Education 08/81-06/83
Wasson High School, Colorado Springs, Colorado
Diploma in General Education