Health Insurance Management

Victor L. Hernandez

PO Box *****

Kansas City, MO 64171

Phone: (Cellular) 913-***-****

Email: ***************@*****.***

Career Summary

Senior-level management and leadership positions in the non-profit and education sectors within the Greater Kansas City metropolitan area. Practical and results-oriented with ability to plan and execute new initiatives based on strategic planning and research. Special ability to effectively work with diverse populations and under-represented communities, and bilingual in English and Spanish, and bicultural, Mexican-American.

Professional Experience

Rockhill Shell November 2015 to present

Cashier

Independent Consultant November 2015 to present

Freelance Writer, Business Consultant

Samuel U. Rodgers Health Center April 2014 to October 2015

Health Insurance Marketplace Counselor

Successfully passed 2014 and 2015 State of Missouri examination for licensure as

a Certified Application Counselor (CAC); assist individuals and families in the

navigation of the Federal health insurance Exchange (Marketplace). Provide

educational outreach in English and Spanish to residents of Kansas City regarding

health insurance options through the Federal Exchange, and through the State of

Missouri’s MO Healthnet (Medicaid) program; produced necessary presentation

materials and program collateral. Assist individuals and families, determine

their eligibility for various health insurance programs, and assist them in the

enrollment into appropriate health insurance plans.

MDL Wine & Spirits March 2014 to October 2015

Shift Supervisor

Shift Supervisor for evening shifts at a large, retail liquor store.

Kansas City, Kansas Housing Authority October 2009 to January 2014

Administrative Coordinator/Hearing Officer

Assisted Executive Director with special projects, acted as Agency Liaison to

resident councils, and conducted Informal Hearings for public housing residents

facing eviction, Hearings for Section 8 residents facing forfeiture of their

assistance, and conducted Reviews for denied public housing Applicants.

YouthBuild Kansas City, Kansas September 2005 to October 2009

Director

Planned, developed, and provided oversight for all aspects of program operations.

Responsible for the quality and integration of program components, including

GED/diploma program, construction skills development program, and the

leadership and community service program. Supervised a professional staff of 7,

and up to 60 at-risk, young adult program participants. Managed collaborative

partnerships and maintained strong community support.

Kauffman Scholars, Inc. July 2003 to May 2005

Kansas City, Missouri School Coordinator

Responsible for developing and implementing a multi-faceted approach for

ensuring academic success for urban, middle school youth. Responsibilities

included assessing academic potential and social needs of urban youth attending

middle schools. Developed and maintained positive relationships with families,

principals and other educators in eight Kansas City, Missouri middle schools.

Assisted in the development and management of a six-week summer academic

academy for Scholars from eight Kansas City, Kansas middle schools.

Big Brothers Big Sisters of Greater Kansas City April 2000 to July 2003

Community Relations Director

EI Centro, Inc. August 1995 to April 1997; June 1998 to December 1999

Housing Specialist

Job Developer/Emergency Assistance Specialist

Director of Children and Youth Services/Coordinator of Migrant Education Program

Donnelly College January 1992 to June 1995

Director of Student Financial Aid

Director of Admissions

Instructor of Psychology courses and Latin American History

Education

M.S., Management; Friends University, Wichita, Kansas, 2004.

B.A., Behavioral Sciences, emphasis Psychology; Kansas Wesleyan University, Salina,

Kansas, 1986. Kansas Secondary Education certification in Psychology, Sociology, Spanish, and Social Studies.

Skills

Excellent writing skills Event planning and execution

Socially conscious Computer/technology literate

Analytical and logic-based Change management

Bilingual (Spanish & English) Bicultural (American/Mexican)

Awards/Community Service

. Member, Schola Cantorum, Cathedral of the Immaculate Conception, 2007 - 2015

. Vice President, Villa Argentina Neighborhood Association, 2008 - 2014

. Block Captain, Villa Argentina Neighborhood Association; 1998- 2014

. Community Volunteer, Menorah Foundation’s Beans & Greens; 2010 – 2013

. Board Member, Argentine Neighborhood Development Association, 2008 - 2011

. Board Member, Kansas City, Kansas Friends of the Library Foundation, 2008 – 2009

. Appointed, Unified Government Human Relations Commission, 2006 – 2009

. Elected two terms, Board of Directors, Kaw Valley Drainage District; 1998– 2007

. Outstanding MSM student, voted by student peers in Master graduate program, 2004

. Participant, DeVos Urban Leadership Initiative, 2001-2002

Contact this candidate