Customer Service Data Entry

Sheri Lynne Pennington

**** ****** *

Santa Fe, Texas 77510

409-***-**** cell phone

**********@*****.***

Objective: The opportunity to be a positive asset in a business environment that offers a challenge and responsibility

Skills: Clinical: change dressings, remove sutures, perform electrocardiograms, prepare patients for X-rays, draw blood, administer injections, provide patient instruction, sterilize medical instruments, perform basic laboratory tests, collect and prepare laboratory specimens, assist physician with exams.

Administrative: Microsoft office, MediSoft, chart preparation, schedule appointments, HIPAA compliant, maintain medical records, answer multi-line telephones, medical transcribing, AED and CPR certified. Education: Texas School of Business Friendswood,

TX

Medical Assisting Diploma July/2013

President’s List, GPA 3.72

Experience

08/2012-10/2012 Texas School of Business Friendswood, TX

Medical Assistant-Externship 200 hrs

09/2013-08/2016 Patient Access Specialist, University of Texas Medical Branch Telephone professionalism; Data Entry; Customer Service; Process appointment; Load patient information into the data base; 03/2009-09/2013 Customer Service Representative (Dispatcher) /Sodexo-University of Texas Medical Branch

Telephone professionalism; Data Entry; Customer Service; Maximo

– maintenance work orders; Dispatcher – paging calls out for housekeeping, dietary, clinical equipment and the maintenance department 08/1998-03/2009 Home School Teacher

Create curriculums, managed grade books, and supervise children 08/1997-08/1998 Outpatient Service Associate, University of Texas Medical Branch Financial screening; Insurance verification; Payment collection; Processed appointment; Loaded patient information into the data base;

Filed; Receptionist duties; Assist with patient vital signs 06/1995-06/1996 Secretary, University of Texas Medical Branch Mail distribution; Preparation of syllabus; Assembled exams; Graded exams; Corresponded with students; Ordered office supplies 04/1994-06/1995 Receptionist/Secretary, Marriott Health Care Services Data entry; Mail distribution; Ordered office supplies; Receptionist duties;

Responsible for placing all EDS orders; Made flight and room reservations for visiting Marriott Associates; Took weekly minutes at the management meetings; Transcription duties

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