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Assistant Administrative

Augusta, GA
June 19, 2018

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Heather Woodard

Office Administrator


You will find that I am a strong employee with the good fortune to gain work experience in various industries, which has given me the ability to take on any task and easily assimilate myself to any working situation. I thrive in a fast-paced environment, where I am able to use my strong interpersonal skills to create positive experiences for those I work with and for. My background in the hospitality industry has given me the ability to multi-task, think on my feet, and work with an individual to create an outcome that is advantageous to all involved. I am able to create positive working relationships with my superiors, co-workers, and clients. I have a strong work ethic, as well as the drive and determination not only to succeed in my assignments, but to exceed expectations. Work Experience

Office Administrator

Halyard's Restaurant Group

August 2016 to May 2018

Answer multi-line phones, ; Created blogs and posts for social media; processed payments; kept office tidy; directed incoming email. Used Microsoft Word, Publisher, MYRSOL, and MailChimp Host and Catering Staff

Halyard's Restaurant Group

February 2016 to May 2018

Come in and check voicemail for reservations, parties, gift card purchases, etc. Call and Confirm existing reservations, assign reservations to tables, tables to sections and sections to servers. Tidy up front of the restaurant, stock host stand and bathrooms as needed. Seat people as they come in to dine, help servers bus and reset tables, help run food, check on customers, constantly communicate with guests, ensuring utmost satisfaction

Front Office Assistant

Dr. Martelli & Associates

October 2015 to October 2016

Check patients in and out; schedule appointments; answer multi-line phone system; check voicemail messages and return calls promptly; check faxes and file or respond accordingly; Call and confirm appointments; process medical records requests from Disability, Social Security, other doctor's offices; Call in prescriptions and refills; Make sure patients are taken care of in a professional and compassionate manner; collect cash, credit and check payments; file charts Administrative Assistant

Worthy Pools

March 2012 to January 2015

Assisted the Office Manager in answering phones; checking/returning email; receiving payments; processing mail; scheduling service and maintenance appointments; keeping track of inventory; stocking shelves; light cleaning; testing water samples for the amount of chemicals contained; overseeing the maintenance crew's schedule and time for payroll; Created monthly invoices for 500+ accounts

Server/Bartender (Part Time)

Frederica House Restaurant

March 2004 to December 2014

Responsible for creating a positive experience for restaurant customers by providing excellent service at the table or the bar; assist fellow employees with their duties to create a well rounded dining experience for all customers; Responsible for opening and closing duties which include setup and breakdown of the waitress station or bar, maintaining a clean working environment, and computing checks and processing payments

Underwriters' Assistant

Frederica House Restaurant

November 2007 to August 2009

Assisted the Underwriters by rating condominium policies, creating proposals for renewal, binding coverage, endorsing policies, and mailing policies; Responsible for the policies of up to 100 clients per month.

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