Inside Sales Account Manager Sales Operations Lead Generation sp
Resume:
Amy Friesendorf
Keyport,NJ *****
E:************@*****.***
Linkedin: https://www.linkedin.com/in/amylfriesendorf78
https://www.linkedin.com/in/amylfriesendorf78
https://www.linkedin.com/in/amylfriesendorf78
CURRENT OBJECTIVES
Looking to join a large multinational firm where I can utilize my skills to further my career growth
and experience. Managing a team or working individual projects is a definite interest and value.
AREAS OF EXPERIENCE
●Inside Sales Management
●Sales Lead Generation
●New Business Dev.
●Sales Process Dev.
●Operations
●Account Management
●Market Research
●Budgets
●KPI and Sales Dashboards
●Group Presentations
●Marketing Plans
●Dealerships/Distributors
●Independent Rep. Mgt.
●Sales and Product
WORK EXPERIENCE
Brother International Corporation-Bridgewater, NJ 2017-2018
Inside Sales Specialist/ Sales Analyst – Lead Generation; Cold Calling; Sales Pipeline and Dashboard Management; Campaign generation and Management
●Created a Sales Harmonization process with Management for the department that resulted in a better ROI
●Managed open Sales Territories that resulted in over 11 new accounts in 3 months along with new projects resulting in 800,000 plus revenue. Managed a series of Sales and Marketing projects/campaigns.
●Created key metric reports and Sales Dashboard as a research tool for the Sales Director and VP of Sales.
●All activities resulted in 10-15% more qualified Sales Leads and higher quality intel for the department to establish a Go-To-Market strategy resulting in 364 total leads for a niche product market.
●Was C4C CRM (Very Similar to Salesforce) Division administrator team who’s results created custom dashboards for multiple team leads in an effort to better manage sales and tactical activity for the company.
Fiber Span- Branchburg, NJ 2015-2016
Operations /Inside Sales Fulfillment Manager – Managed Operations; Order fulfillment; Customer Service and Inside Sales Dept. for a Fiber Optic Telecommunications manufacturer.
●Created a communications platform and SOP for the department that resulted in a better ROI;
●Managed, hired and trained a team of 3. Managed a series of Sales and Marketing projects
●Created key metric reports as a research tool for the CMO and CEO on product lines
●All activities resulted in 10-15% more qualified Sales Leads and higher quality intel for the department to establish a Go-To-Market strategy.
●Lead a Sales Force implementation team who’s results created custom dashboards for multiple team leads in an effort to better manage sales and tactical activity for the company.
Spex Criminalistics LLC- Metuchen, NJ 2014-2015
Office Operations Manager/ Sr. Sales Coordinator/Purchasing – This was a worldwide consumable firm.
●Managed a small team daily of two people that did warehouse,shipping and receiving and office operations. They were successful because of the teamwork I established; setting goals and training. I established a positive way of communication and took the time to help the staff when needed. I was always approachable and willing to help.
● Managed client and vendor relationships which saved the company 25%. Direct support that to manage clients and help problem solve to deliver results in critical situations. Converted 50% sales leads/quotes which produced 25% more revenue and added 15% new customers while maintain established relationships with current customers.
Avionic Instruments LLC, Rahway, NJ 2013-2014
Sr. Sales Operations and Marketing Coordinator
●Supported the Global Sales senior management team by being the daily direct support to the main customers.
●Worked, managed and maintained MRP systems and reports: for Boeing; Rolls Royce and Airbus to fulfill order demands and deadlines with their Operations, Quality Control and Supply Chain teams that lead to improved communication and delivery times.
Onyx Healthcare USA, Hazlet NJ& Orange, CA 2012-2013
Regional Sales Engineer Southeast Region
●Grew the region from a $60,000 pipeline in 2012 to $2.6 million in potential sales through 2013
●Signed 8 new channel resellers including Tiger Direct and Ingram Technologies.
●Won a 250,000 project with Toshiba Medical after building the relationship and managing the account for 6 months with the company.
●Established a key partnership with Contec DTx, a key industry contact manufacturer, after building relationships with the EVP and Senior Engineers resulting in signing 6 in house projects.
Avalue Technology Inc. Marlboro NJ 2008-2012
Sales Operations & Marketing.
●Grew customer base by twenty-eight new clients (about 35%) in one year.
●Revived a non-active account 146k purchase order through 10 months of follow up contacts and customer relationship building.
●Coordinated advertising for trade journals, including ad pricing, size and scheduling totaling 5 contracts. Advertising and Tradeshow contracts saving 40% savings including improving international customer base and revenue by 15% by negotiating and building cooperative business relationships within industry organization.
EDUCATION
Bachelor of Arts, Communications, Monmouth University
Focused on Business Communications and public speaking
TECHNICAL SKILLS
Sales Force (CRM) – Proficient
Share Point - Proficient
MS Word, PowerPoint, Excel, Outlook, Access & Project - Proficient
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