csr

Suzette Lee Lacsamana

** **. ******* **. *** Nino, Meycauayan, Bulacan,

Philippines,

Mobile No.: 095********

Email Add: ******************@*****.***

EMPLOYMENT HISTORY

Position: Audit Staff

Company: Supreme Steel Pipe

Address: Perez Taas Meycauayan Bulacan

Date: May 2017 - May 2018

Job Description / Duties and Responsibilities:

Evaluate internal Controls.

Observe Physical Inventory Process.

Complete and keep track of all Audit Paperwork.

Position: Accounts Payable Staff

Company: La Primera Pollo Inc.

Address: Pulong Gubat, Balagtas, Bulacan

Date: May 2016 – December 2016

Job Description / Duties and Responsibilities:

Match purchase orders to invoices and enter invoices into computer

Reconcile processed work by verifying entries and comparing system reports to balances

Charge expenses to accounts and cost centers by analyzing invoice/expense reports and recording entries

Provide accurate and effective document preparation and records management relative to the AP function in accordance with records retention policies and procedures

Protect organization’s value by keeping information confidential

Position: Accounting Staff

Company: Eunice Inc.

Address: Brgy. Holy Spirit, Quezon City

Date: July 2015 – January 2016

Job Description / Duties and Responsibilities:

Prepares Journal, Disbursement, Sales Invoice, Purchases and Importations, Inventory and Deposit in Quickbooks

Make a monthly costing os Sales of the Company.

Preparing Sales Invoice and Receipts for Audit.

Vat Relief for Sales, Purchases and Importations.

Type accurately, prepare and maintain documents and records

Position: Accounting Staff

Company: Jocelyn Forge Inc.

Address: Bagbaguin Meycauayan Bulacan

Date: February 2015 – June 2015

Job Description / Duties and Responsibilities:

Prepares consolidated internal and external financial statements by gathering and analyzing information from the general ledger system and from departments.

Prepares voucher.

Prepares general ledger entries and disbursement books by maintaining records and files.

Process Accounts Payable paperwork and completion of the check run.

Prepare bank deposits, general ledger postings and statements.

Position: Telemarketer

Company: CDO Foodsphere Inc.

Address: Paso de Blas Valenzuela City

Date: September 2014 – January 2015

Job Description / Duties and Responsibilities:

Solicit orders for goods or service over the telephone.

Deliver prepared sales talks reading from scripts that describe products or services in order to persuade a product or service.

Advices present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems and other telecommunications technologies.

Influences customers to buy or retain product or service by following a prepared script to give product reference information.

Maintains database by entering verifying and backing up data.

Maintains quality service by following organization standards.

Contributes to team effort by accomplishing related result as needed.

Position: Department Head

Company: Robinsons Supermarket

Address: Malolos City

Date: February 2014 – July 2014

Job Description / Duties and Responsibilities:

In charge to oversee the implementation of strategic policies and work towards the advancement of the unit.

Managing Staff.

Hitting targets and implementing strategies to improve sales.

Account analysis.

Forecasting future sales.

Taking care of customer service including handling queries and complaints.

Recruiting and training of staff.

Position: Customer Service Representative

Company: Nokia Care Center.

Address: 4th floor SM Annex Bldg., Q.C

Date: Dec 2010 – Nov. 15, 2013

Job Description / Duties and Responsibilities:

Attracts potential customers by answering product and service questions; suggesting information about other products and services..

Opens customer accounts by recording account information

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Maintains financial accounts by processing customer adjustments

Recommends potential products or services to management by collecting customer information and analyzing customer needs

Prepares product or service reports by collecting and analyzing customer information

Contributes to team effort by accomplishing related results as needed.

Position: Management Trainee

Company: Chowking Food Corporation

Address: Malabon City Square

Date: February 2010 – September 2010

Job Description / Duties and Responsibilities:

ensuring that employees follow company procedures.

writing employee citations for violations such as tardiness, unacceptable work attire, poor attitudes, restaurant policy violations and improper conduct.

hire or fire employees

communicate new or revised instructions to incoming shift workers, organize the restaurant for large events, teach new employees company policies and oversee day-to-day operations.

create daily and weekly work schedules to ensure that you have enough employees for each shift.

TRAININGS / SEMINARS ATTENDED

Training Center: BPI savings Bank Duration: April 2002 – May 2002

Address: Meycauayan, Bulacan

Title: On-the-Job Training

Training Center: Chowking Foods Corporation Duration: February 2010

Address: San Miguel Ave., Shaw Boulevard Edsa

Title: Management Trainee

Training Center: Morgantechcare Service / Nokia Care Center Duration: Dec. 2010

Address: 2270 mirax Blgd., Pasong Tamo ext. Makati, City

Title: Customer Service Training

Skills/Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking

PERSONAL INFORMATION

Permanent Address : 22 St. Michael st. Sto Nino, Meycauayan, Bulacan

Birthdate : June 11, 1979

Birth Place : Manila

Height : 5’3 1/2 ft.

Weight : 132 lbs.

Sex : Female

Civil Status : Married

Religion : Roman Catholic

Nationality : Filipino

EDUCATIONAL BACKGROUND

Elementary Year [From] - [To]

School: St. Martin de Porres Catholic School 1983 - 1989

Address: Tabang, Guiguinto, Bulacan

Secondary

School: Holy Spirit Academy of Malolos 1990 - 1996

Address: Malolos City

College

Course: Bachelor of Science in Banking and Finance 1997 - 2001

School: Centro Escolar University

Address: Malolos City, Philippines

CHARACTER REFERENCE

Kap. Anthony Camacam

Punong Barangay

Perez, Meycauayan, Bulacan

Kag. Nellie Rivera

Kagawad

Perez, Meycauayan, Bulacan

Mr. Kelvin delos Santos

Asst. Audit Head

Supreme Steel Pipe

Perez Taas Meycauayan Bulacan

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