S U J A T H A I Y E R

* ****** *****, *** ** *, Worcester, Massachusetts 508-***-**** ac5xdh@r.postjobfree.com ACCOMPLISHED BUSINESS ANALYST

PROJECT MANAGEMENT CONTINUOUS PROCESS IMPROVEMENT AGILE/WATERFALL METHODOLOGIES

Trusted Leader and Business Consultant High integrity, focused and driven actively pursuing an opportunity with an organization where strategic vision, decisive management style, and expertise in business analysis and consulting for major enterprise corporations will be held at a premium and effectively managing business analytics operations and quality assurance tasks.

Effective Business Strategist with a solid track record of working with industry leading enterprise corporations such as Dell EMC and Accenture; easily develops strong strategic alliances and client relationships that serve as the foundation for sustained growth.

M A N A G E M E N T Q U A L I T I E S

Highly Successful Business Consultant

Leading Quality Assurance Initiatives

Expertise in Project Management

Skilled in Client Relationship Management

Impacting Profit Through Cost Containment

Domestic and International Business Experience

Experience in Business Intelligence / Analytics

Business Process Reengineering

P R O F E S S I O N A L H I S T O R Y

MAY 22 2017 TO MARCH 2018: DELL EMC, HOPKINTON, MA

– BUSINESS ANALYST CO-OP

Single handedly lead business operations analytics team for XtremIO Product management, coordinating business analysis cases and reporting during product launch

Analyzing the business requirements and generated financial and sale reports as per the requests, by extracting client data using SQL and creating dashboard in tableau for data insights.

Leveraged expertise in SQL to extract client data and build a dashboard in Tableau featuring analytics and custom reporting in accordance with user requests.

Built dashboards for Sales and financial operations from scratch and handled the live implementation single-handedly.

Single POC for product launch tasks such as implementation of shipment reports and project management tasks during the go-live of the product and currently managing the maintenance of reports on daily basis.

Responsible for maintenance and updating the current dashboard and producing efficient Quarterly reports for higher management.

Created Product backlog and broke down key functions in to User stories and acceptance criteria which helped in development kick off

Creation and automation of dashboard reports for the process of tracking Customer accounts in a product lifecycle, hence saving considerable man-hours and increased operational efficiency by avoiding manual updation. SEPT 2016 TO MAR 2017: WORCESTER POLYTECHNIC INSTITUTE, WORCESTER, MA

– GRADUATE ASSISTANT

In the capacity of Business analyst led the requirement gathering and prototyping for automation of process forms using JavaScript for Walker Magnetics Organization.

Conducted successful research for Airbnb and Uber to analyze and categorize opinions from users’ feedback reflected through comments - SENTIMENT ANALYSIS using Sementria. Sujatha Iyer

OCT 2011 TO JUNE 2016: ACCENTURE, MUMBAI, INDIA

– TECHNOLOGY SENIOR BUSINESS ANALYST / QA TESTER

Fulfilled a critical role leading client engagements on behalf of this global management consulting and professional services company that provides strategy, consulting, digital, technology and operations services, with a focus on managing projects for Sun Chemical and 1-Dupoint in the area of SAP enhancements.

Supported UI/UX enhancements of legacy client web interface by gathering requirements, preparing for elicitation, conducting elicitation, creating user stories and acceptance criteria

Analyzed business/technical requirements of AWS auto scaling/migration project by creating useful artifacts such as workflow models, use cases, business rules, business domain models, UML diagram

Served as Product Owner for UI/UX development with oversight of sprint sessions, sprint demos, daily standups, and retrospective meetings.

Contributed to agile release planning and maintained velocity with creation of burn-down charts and RACI matrix

Developed test cases and Performed unit testing, regression testing, integration testing and UAT

Orchestrated interviews with stakeholders to define business requirements; performed job shadowing to conduct technical analysis and requirements gathering with respect to SAP systems and workflows.

Gained insight into business process, documented business use cases, designed test cases, and provided ongoing support to technical testing.

Planned adobe form/portal and ECC integration for enterprise roll out implementation for Net Weaver forms, documenting the business use cases, designing the test cases and supporting the technical testing of Guided Procedures to BPM.

Configured ERP modules such as organizational management and intermediate documents and mapped business processes to meet the needs of the client using BRD, FRD and SRS documents while creating test data

Administered gap analysis and identified risks through a custom incident management suite, part of a process optimization project that sparked $80K in annual savings and eliminated 800 man-hours.

Spearheaded the upgrade of the ERP platform in MM/WM module, performing impact analysis, functional mapping/technical mapping and validating the legacy technical configuration document for a custom ERP module. Redesigned and tested the configuration to develop/align the custom to standard implementation code after upgrade. E D U C A T I O N, C E R T I F I C A T I O N S & A C A D E M I C P R O J E C T S WORCESTER POLYTECHNIC INSTITUTE

Master of Science Degree in Information Technology KJ SOMAIYA COLLEGE OF ENGINEERING

Bachelor of Engineering Degree in Information Technology Professional Scrum Product Owner (PSPO-I)

Professional Scrum Master (PSM-I)

INNOVATION PROJECT (WEB PORTAL APPLICATION) – (COMPANY- INTELEARC) - BUSINESS ANALYST Conducted Requirement gathering and analysis for the proposed change to be done in the organization, conducted research/analysis & data gathering, recommended, and served as a communication channel for the presentation. SYSTEM DESIGN PROJECT (COMPANY- INTELEARC) - BUSINESS ANALYST Responsible for designing prototype by requirement analysis for developing Reimbursement system for the consulting organization and activities such as defining scope, data flow diagrams and creating test scenarios T E C H N I C A L P R O F I C I E N C I E S

Technologies: Tableau, Excel Data Analysis tools, HTML,SAP R/3 MM & WM ERP 6.0 Databases : SQL, Conceptual and Logical Data Modeling Business Analysis: LeanKit, JIRA, MS Visio, Project, MS Team Foundation Server (TFS), Agile, Waterfall