Medical Office Assistant

Courtney Bailey RMA

***** ***** **** **** *********, GA 30014 (C) 770-***-**** *****************@*****.***

MEDICAL OFFICE PROFESSIONAL

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Relentless bottom-line driver with a career history of exceeding office goals.

Visionary leader with a successful background in uncovering opportunities for strategic and financial growth.

Results-oriented professional with the proven abilities to improve the medical office operations.

Dynamic facilitator for increasing profits and operational cash flows by improving efficiency and reducing costs.

EDUCATION

Everest Institute – Decatur, GA

Medical Office Assistant Diploma 03/09

Newton County High School – Covington, GA

College Prep Diploma 05/04

AREAS OF EXPERTISE

Medical Office Planning

Billing & Collections

Medical Necessity Letters

Office Productivity Management

Microsoft Office Products

Expense & Vendor Management

Insurance Verification

Insurer Relationship Building

Cash Handling

Medical Office Training

Scheduling

Patient Analysis

MEDICAL OFFICE & HEALTHCARE EXPERIENCE

Medical Office Assistant

Rockdale Medical Center – Conyers, GA Medical Office 2010 - Present

Perform scrub duties, such as, handling of instruments, holding retractors, cutting sutures, and maintaining a sterile field.

Scribing to obtain medical histories and chief complaints; Assisting MD with procedures.

Patient Education with medications, wound care, etc.

Assist physician with procedures and medical dressings.

Work collaboratively and supports team members; Assist team members with room cleaning and turnover.

Proven ability to communicate effectively and positively with staff, patients, administration and physicians.

Advanced Computer knowledge (Microsoft Office Suite) and ability with an aptitude to learn company software.

Obtain patients history, record vital signs, discuss and document any concerns, and follow up on test results.

Ensures patient’s right to privacy, safety, and confidentiality is maintained.

Maintains a safe environment in accordance with standards, policies, and safety regulations.

Medical Office Assistant Intern

Victory Pediatric – Covington, GA Medical Office 2009 - 2010

Escort patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedure.

Prepares patient chart with pertinent medical information.

Schedule diagnostic tests ordered by the physician as needed.

Performs various office and clerical duties.

Ensures patient’s right to privacy, safety, and confidentiality is maintained.

Maintains a safe environment in accordance with standards, policies, and safety regulations.

distinctions

Experience working on the front-end and back-end of a busy Medical Office.

Flexibility to work weekends and alternate schedules as needed.

Experience with Electronic Medical Records and all Microsoft Office Products.

Superb Customer Service Skills.

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