Customer Service Accounts Payable

Objectives

Skilled individual capable of fostering positive relationships with clients and colleagues; effective in both spoken and written communication and with excellent problem-solving skills. Highly organized and can multi-task in a fast-paced work environment. Resourceful, adaptable and a goal-oriented professional with good decision-making skills.

Experience

Texas Green Plumbing LLC. Richardson TX.

July 2017- Nov 2017 Laid off

Screen calls

Call/Pull permits and inspections for each city

Accounts payable/Receivable

Process credit card transactions

Software: Service line, Sky boss, Invoice ASAP

Input calls into software, send calls to plumbers

Track maintenance on 4 service vans

Track plumbers on AMS Tracking

QuickBooks savvy

Run reports when necessary

Town East Heating and Air Conditioning - Dallas TX

Nov 2015- July 2017

Keep track of 7 service vans

Keep record and track all service techs to each call

Dispatch calls to techs while in route

Answered Phones/Faxes/Scanning and emailing

Accounts Payable/ Receivables

Order HVAC Parts for Carrier/Lennox/Trane/Payne

Deal with suppliers

Call customers, schedule appts

Customer Service

Call and track freight shipments

Smurfit Kappa North Recycling - Mesquite TX

Aug 2014- Sept 2015

Ensured prompt and accurate payments and updated vendor files.

Answered vendor inquiries concerning payments.

Tracked funds and prepared monthly reports.

Worked closely with the sales department regarding client issues.

Posted cash checks to client accounts.

Posted customer payments.

Entered invoices into the accounting software each day

Resolved any accounts payable discrepancies in a timely manner

Monitored and promptly collected payments (due Or past due) by keeping close contact with clients

Prepared letters, documents, spreadsheets, and reports.

Received/reviewed incoming documents to determine distribution.

Filing and documentation

Beacon Industries - Dallas TX

July 2004-May 2006

Return items and materials that did not pass test

Gathered materials from various sources so support to research projects.

Have an updated knowledge of supplier market for outsourcing options

Prepared deliveries for drivers.

Mark and label containers, container tags, or products

Complete necessary paperwork for delivery

Vista operating systems

Education

Strayer University - VA

Associates in Accounting: Accounting

Keller High School- Keller TX

Skills

Excellent verbal/written communication skills

Problem Solver

Attention to details/ Multi-Tasker

Ability to work under pressure

Critical thinking

customer awareness

Good Negotiator

Able to perform with minimal supervision

Strong work ethics

Ability to accept and learn from criticism

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