MARY E MCRAE
ABERDEEN, NC *****-5687
Phone: 910-***-****
Email: ********@**********.***
Employment History
Income Maintenance Caseworker III, Eligibility Interviewers, Government Programs 08/2017 - 03/2018 Harnett County DSS 311 Cornelius Harnett Blvd., Lillington, NC Interview clients and their representatives for applications and reviews in Adult Medicaid for Long Term Care and processing using policy and procedures manual. Calculate complex budgets and determine eligibility under strict time restraints while maintaining confidential client files. Refer clients and their reps to other depts /agencies as necessary. INCOME MAINTENANCE CASEWORKER III, Social and Human Service Assistants 10/2016 - 07/2017 Cumberland County Dept. of Social Services
1225 Ramsey St., Fayetteville, NC
Currently filling other assigned job duties as needed. IMC III duties normally consist of Taking applications and processing of Long Term Care Medicaid for the elderly and disabled. INCOME MAINTENANCE CASEWORKER III, Social and Human Service Assistants 08/2012 - 07/2016 COUNTY OF MOORE/DEPARTMENT
OF SOC SVCS
PO BOX 938, Carthage, NC
INTERVIEW CLIENTS MAKING LONG TERM CARE,SPECIAL ASSISTANCE, CAP, PACE APPLICATIONS AND REVIEWS AND PROCESSING VIA COMPUTER WITHIN 45-6-90 TIME LIMIT ENTER DATA INTO COMPUTER TO AUTHORIZE CLIENT BENEFITS VERIFY INFORMATION WITH THIRD-PARTY SOURCES
USE MATHEMATICAL CALCULATIONS TO PREPARE COMPLEX BUDGETS AND DOCUMENT MEDICAL BILLS MAINTAIN CONFIDENTIAL CLIENT INFORMATION IN CLIENT RECORDS AND CORRSPOND WITH CLIENTS AND THIRD PARTIES VIA MAIL/TELEPHONE/EMAIL/FAX
REFER CLIENTS TO OTHER PROGRAMS/AGENCIES AS APPROPRIATE INCOME MAINTENANCE CASEWORKER II, Social and Human Service Assistants 08/2007 - 08/2012 COUNTY OF MOORE DEPT OF
SOCIAL SERVICES
PO BOX 938, Carthage, NC
INTERVIEW CLIENTS MAKING MEDICAID APPLICATIONS AND REVIEWS FOR FAMILY AND CHILDRENS MEDICAID VI COMPUTER WITHIN 45-DAY TIME LIMIT
ENTER DATA ACCURAELY INTO COMPUTER TO AUTHORIZE CLIENT BENEFITS CERIFY INFORMATIO WITH THIRD-PARTY SOURCES
USE MATHEMATICAL CALCULATIONS TO PREPARE COMPLEX BUDGETS AND DOCUMENT MEDICAL BILLS. MAINTAIN CONFIDENTIAL CLIENT INFORMATION IN CLIENT RECORDS AND CORRESPOND WITH CLIENTS AND THIRP PARTIES VIA MAIL/TELEPHONE/EMAIL/FAX
REFER CLIENTS TO OTHER PROGRAMS/AGENCIES AS APPROPRIATE FINANCIAL AID ASSISTANT, Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 01/2005 - 07/2007 SANDHILLS COMMUNITY COLLEGE 3395 AIRPORT ROAD, Pinehurst, NC GREET CLIENTS AT FRONT DESK AND ASSIST WITH APPLYING FOR FINANCIAL AID VIA THE FAFSA WEBSITE AND PAPER APPLICATION
DIRECT STUDENTS ON PROCEDURES FOR APPLYING FOR FINANCIAL AID AND ASSITING THEM TO THE NEXT STEP IN THE COLLEGE ADMISSIONS PROCESS
ANSWER TELEPHONES, DATA ENTRY INTO DATATEL COMPUTER SYSTEM, MAINTAINING CONFIDENTIAL STUDENT FILING SYSTEM, ORDERING SUPPLIES, SCANNING, PROCESSING INCOMING/OUTGOING MAIL AND FAXES, TYPE DOCUMENTS IN MICROSOFT WORD, EXCEL
INCOME MAINTENANCE CASEWORKER I, Social and Human Service Assistants 04/1996 - 08/1997 COUNTY OF MOORE DEPT. OF
SOCIAL SERVICES
PO BOX 938, Carthage, NC
INTERVIEW CLIENTS COMPLETING MEDICAID REVIEWS AND PROCESSING IA THE COMPUTER ENTER DATA INTO COMPUTER TO AUTHORIZE CLIENT BENEFITS AND DETERMINE ELIGIBILITY USING POLICY AND PROCEDURES MANUAL
VERIFY INFORMATION WITH THIRD-PARTY SOURCES
USE MATHEMATICAL CALCULTIONS TO PREPARE COMPLEX BUDGETS AND DOCUMENT MEDICAL BILLS. MAINTAIN CONFIDENTIAL CLIENT INFORMATION IN CLIENT FILES REFER CLIENTS TO OTHER PROGRAMS/AGENCIES AS APPROPRIATE OFFICE ASSISTANT III, Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 03/1995 - 04/1996 COUNTY OF MOORE DEPARTMENT
OF SOCIAL SERVICES
PO BOX 938, Carthage, NC
RUN DAILY/MONTHLY REPORTS VIA THE COMPUTER
ANSWER TELEPHONES, FILING, TYPING, MAKE CLIENT FOLDERS, ORDER SUPPLIES, MAKE APPOINTMENTS FOR CASEWORKERS, FAX INFORMATION AND MAIL CORRESPONDENCE FILL IN FOR FRONT DEST RECEPTIONIST WHEN NECESSARY ASSIST CASEWORKERS WITH MONTHLY GROUP REVIEWS
Education History
Completion
Date
Issuing Institution Location Degree Received Course of Study 07/2015 SANDHILLS COMMUNITY COLLEGE
PINEHURST,
NC
Associate's
Degree
LIBERAL ARTS
04/1987
HARDBARGER JUNIOR COLLEGE OF
BUSINESS
RALEIGH, NC
Associate's
Degree
EXECUTIVE
SECRETARIAL
Honors
MEMBER OF HONOR SOCIETY PHI THETA KAPPA AT SANDHILLS COMMUNITY COLLEGE SINCE NOVEMBER 2006
References
CYNTHIA THOMAS, ASSISTANT DIRECTOR OF FINANCIA
SANDHILLS COMMUNITY COLLEGE
PO BOX 702
WEST END, NC 27376
Business reference known for 11 year(s).
JUDY STRONG, INCOME MAINTENANCE REPRESENTAT
RETIRED FROM THE STATE OF NC
345 LAKE FOREST DRIVE
PINEHURST, NC 28374
Business reference known for 20 year(s).
JOANN JOHNSON, ANALYST
FIRSTHEALTH MOORE REGIONAL HOSPITAL
383 LAKEY SIDING ROAD
ROBBINS, NC 27325
Business reference known for 19 year(s).