Customer Service Sales

SALAETAU TUITA

**** ******* **** *** • Salt Lake City • UT 84112 • 801-***-****

ac5xac@r.postjobfree.com - linkedin.com/in/salaetau-tuita EDUCATION

University of Utah, David Eccles School of Business Salt Lake City, UT Bachelor of Science, Accounting May 2019

Undergrad GPA: 3.33

Master of Accounting (CPA Eligible Spring 2020) (Anticipated) May 2020 Business Scholars Honors Program

• Business trips to companies such as Vanguard, Swift Transportation in Arizona and Les Olson Company

• Networked with Alumni Panel at Vanguard

EXPERIENCE

University of Utah Housing & Residential Education Salt Lake City, Utah Front Desk Assistant January 2017 – Present

• Communicate daily with over 20 students and visitors resolving concerns and fulfilling requests

• Assess resident needs and prioritize emergency services and other needs of convenience

• Demonstrate dependability by managing on a weekly average of 15 various scenarios, for people in need of assistance, ensuring a smooth operation of business

University of Utah Guest House Salt Lake City, Utah Breakfast Attendant May 2015 – May 2016

• Developed exceptional guest service skills by catering to needs of individual guests, and promotion nomination for excellent customer service and dependability

• Prepared and maintained breakfast for a daily average of 100 guests

• Created aesthetically a pleasing presentation of the cafe and lobby area, by constant maintenance of breakfast and cleanup to ensure an appealing and nourishing environment

Tongan Local Grocery Shop Neiafu, Tonga

Part Time Accountant June 2014 – July 2014

• Practical School Project – assessed and analyzed income statement, balance sheet and cash flow statement for the related month of the project using Excel

• Implemented new ethics which improved staff performance resulting in a 20% increase in sales (from a normal average sales of $215,000)

• Reviewed and recommended changes to inventory method which led to a 8% increase in turnovers in the following month ACTIVITIES

Bennion Center Volunteer October 2017 - Present

• Establish a clean environment for visitors at Best Friends Animal Society

• Assist the coordinators handling the animals, ensuring that they are set and ready for the day David Eccles School of Business Tutoring January 2016 – January 2017

• Conducted volunteer tutoring of Business Statistics to undergraduate students

• Improved students’ grades by devising new study methods, schedules and setting goals Opportunity Scholars Tutor Volunteering Program March 2015 – Present

• Facilitate tutor sessions with high school students to improve their comprehension of certain classes

• Design simpler learning techniques that assisted students with learning the material, which significantly improved their grades

• Discuss college goals and give students’ guidance on college applications Vava’u Environmental Protection Association

August 2014

• Observed and nurtured mangrove plants in various beach locations

• Safeguarded environment by planting mangroves which maintained the stability of the coastline, preventing erosion INTERESTS

Enjoy traveling around the Pacific islands, collecting souvenir, surfing, and practicing pacific cultural dances with friends.

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