Manager Customer Service

Joanie Gehr

Experienced Recruitment Manager

847-***-**** I **********@*****.*** I www.LinkedIn.com/in/joaniegehr

•Relationship building

•Recruiting

•Training

•Mentoring

•Presenting; vocal artist

•Microsoft Office

•EXCEL (basic skills)

•ICIMS, Brassring, Taleo

PROFESSIONAL EXPERIENCE

US Foods – Rosemont, IL April 2018 - present

Recruiter(Contract)

Source, screen, interview and recommend candidates for all non-exempt roles in given territories, e.g., warehouse operations, clerical, financial

Interface with hiring management to address requirements; present candidates, and manage interview process

Brightstar Corporation – Libertyville, IL Jan. 2018 – Mar. 2018

Talent Acquisition Specialist (Contract)

Sourced, screened, interviewed and recommended candidates for various open positions in finance and warehouse/operations

Interfaced with hiring management to address requirements; presented candidates, and managed interview process

Allstate Insurance - Northbrook, IL March 2017 – December 2017

Recruiter (Contract employee)

•Using industry best practices, sourced, screened, interviewed and recommended insurance sales producers and managers, customer service representatives, and telemarketers to Allstate agency owners

•Managed an average volume of 40 + requisitions; able to meet or exceed required hiring metrics

•Consistently able to sustain average ratio of 2 week source to hire

•Created and published effective advertising for variety of job boards and networking groups

College Nannies and Tutors – Glenview and Lincoln Park, IL May 2011 to March 2017

Recruitment Manager

•Full cycle nanny/sitter recruiting: From procurement and qualification of interested client families to recruitment, screening, and placement of ideal caregivers

•Maintained average of 10 client families, with 75% placement success rate

•Key contributor to the franchise's top 10 ranking over past 5years

•Caregiver orientation, mentoring, and follow-up to insure successful, long-term relationships with both caregivers and families

•Developed and maintained extensive network connections and public relations strategies to market the business

EDUCATION

Master of Arts in Organizational Development, Concentration in Human Resources

Ashford University, Clinton, IA

Bachelor of Arts in Psychology

Minor in Performing Arts

North Central College, Naperville, IL

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