Dear Hiring Director,

I have extensive experience in working in cross-functional teams providing eLearning and development for training delivery. A few of my highlights and qualifications are listed below. A few of my highlights and qualifications are listed below.

Experience Technology Training: Train the Trainer, New Hire, Virtual Training, Adult Education.

6 years - E-Learning Developer/Specialist.

3 years management/supervisory experience including working with and presenting to all leadership at all levels of the organization, project management managing staff and scheduling.

5 years LMS administration

Experience developing storyboard/script with text, voice, sound, graphics, animations, multimedia components, descriptions and instructions for production team.

Experience managing LMS administration, SCORM compliant e-learning solutions including development, design, graphic design, 2D animation, audio/visual production and using the e-learning applications: familiar Captivate and Articulate.

Develop all necessary design elements based on established design direction, systems & Style Guide.

Experience using web conferencing tools such as WebEx and Adobe Connect programs for meetings and training.

Proficient in HTML, CSS, Javascript,,web page design-structure and usability, responsive mobile web pages.

Extensive experience in Web Design & Interactive Media courses, Photoshop, Captivate, Storyline Articulate, WebEx, and additional technical tools.

Create storyboards for basic e-learning course screens, making design decisions about screen text, audio narration, graphics/animations, and interactions

eLearning Course Gallery: http://mediavirtue.com/wbt.html

Technological Skills:

•LMS: Moodle, Angel, Blackboard, E-College, Docebo, Halogen, SuccessFactors

•Programming: Editors: Dreamweaver, HTML, HTML5- mobile web page development, CSS, basic Java scripting, JQuery, basic PHP, CMS systems, Axure prototype, and Bootstrap.

• Web Design: Fireworks, Photoshop CC, Flash CC, DW. Sketch,

• Graphics Design: Fireworks, PhotoShop CC, Illustrator CC, InDesign.

• Instructional Design Editing: Premiere, Sound Edit, Sound Forge, Snagit, Jing, Articulate, Captivate, Camtasia

• Office Software: Microsoft Word, PowerPoint, Excel, WordPerfect Office; Eudora, Outlook, Windows & Mac Platforms, WebEx, Adobe Connect Professional, Teamsite, SalesForce, Google Docs.

Should my qualifications be a match for your needs, I would appreciate hearing from you. Thank you for your consideration.

Sincerely

Doanna Lisa Juarez

cell: 224-***-****

CORPORATE EXPERIENCE

10 years TechnologyTraining: Train the Trainer, New Hire, Virtual Training, Adult Education.

6 years - E-Learning Specialist.

3 years management/supervisory experience including working with and presenting to all leadership at all levels of the organization, project management managing staff and scheduling.

5 years Interactive-UX/UI Designer experience: HCI Usability Experience and Education

5 years LMS administration

Experience developing storyboard/script with text, voice, sound, graphics, animations, multimedia components, descriptions and instructions for production team.

Experience managing LMS administration, SCORM compliant e-learning solutions including development, design, graphic design, 2D animation, audio/visual production and using the e-learning applications: familiar Captivate and Articulate.

Lead site architecture, prototypes, wireframes and user experience strategy to include detailed functionality notes, animation and interactive states.

Develop all necessary design elements based on established design direction, systems & Style Guide.

Experience using web conferencing tools such as WebEx and Adobe Connect programs for meetings and training.

Proficient in HTML, CSS, Javascript,,web page design-structure and usability, responsive mobile web pages.

Extensive experience in Web Design & Interactive Media courses, Photoshop, Captivate, Articulate, WebEx, and additional technical tools.

Create storyboards for basic e-learning course screens, making design decisions about screen text, audio narration, graphics/animations, and interactions

Portfolio: http://www.mediavirtue.com Gallery login: EmployerId PW: portfolioEntry

eLearning Course Gallery: http://mediavirtue.com/wbt.html

OneRoof Energy – San Diego, CA. 8/2015- 5/16

Lead eLearning Developer/LMS Administrator/ Trainer

New Hire Trainer:

Conduct new hire instructor led training (classroom, webinar, one-on-one) for new hire employees scheduled. Evaluate training events and partner with HR team to ensure that training content is effective and relevant.

Delivered, presented and facilitated best-in-class training sessions to improve individual and/or organizational performance.

Delivered weekly New Employee Orientation (NEO) and Onboarding for new employees. Ensured NEO is engaging, interactive and informative for participants.

LMS administration:

Provided consultation and assistance on issues relating to training structures, deployment/registration of self-serve and in-person training for internal and external resources. Consulted with team and trainers about course content and how they behave and are accessed in the LMS. Created, updates, prioritizes and tracks LMS issues using the established support ticket system.

Assisted in writing and developing LMS procedures, documentation and communications. Communicated clearly with team members and LMS stakeholders as required and closely aligns with business procedures for the LMS as well as Compliance related systems.

Collaborated with external instructional technology and LMS vendors and agencies as they relate to sustaining and continually improving our LMS capabilities for Instructional Designers, Trainers and information management needs. Continually researches emerging technologies and assesses their usefulness in managing our quality standards for our user interface and information management needs.

Performed all high-level system and user administration tasks on the LMS. Responsible for working teams to coordinate and constantly improve integration with HR management systems and required learning.

Upload the training system with revised or new courses, solves issues and problems, generated reports to demonstrate training compliance, uploaded the training system with revised or new courses, tracked training status and individual training status, and provided individualized training reports for department manager and team leaders.

Facilitated LMS performance sessions to evangelize process improvement and promote focus for an exceptional user interface. Publishes training sessions, (Instructor Led or eLearning modules) and tracks them in the LMS.

Elearning Development:

Developed courses with e-learning development and software tools (ex: Camtasia, Articulate, Captivate).

Collaborated with subject matter experts and audience representatives to design and develop highly engaging and effective learning experiences and to determine specific design focus.

Designed course content, materials, learning activities and assessments for web-based training.

Created testing plans and undertake functional and user interface testing for new eLearning courses; review webinar and other virtual instruction modalities and apply instructional design strategies to enhance delivery for employees and external customers.

Produced static and animated graphics, and interactive videos using a variety of tools: Adobe

Creative Suite, Adobe Captivate 8, Final Cut Pro, Photoshop, Camtasia, GoAnimate, Storyline,etc..

Managed life cycle of eLearning content creation: needs analysis, planning, storyboarding, authoring, creation, publishing, iteration and support.

Applied rapid prototyping techniques to deliver fast-paced iterative improvements to multimedia training content and communications supporting a short agile development cycle with frequent releases.

Designed, develop or consult for design and development of: supporting job aides for print, classroom and on-the-job training materials (PPT, etc.); align course activities, learning materials, and assessments with learning objectives.

Created storyboards for basic e-learning course screens, making design decisions about screen text, audio narration, graphics/animations, and interactions.

Developed formal evaluation process for course material.

Test e-learning course releases, ensuring that functionality, layout, and usability issues are addressed.

Coordinate with various subject matter experts, team members and key stakeholders throughout the design, development and implementation process.

Union Bank – San Diego, CA. 4/2013- 4/2014

eLearning Developer

LMS administration:

Implemented new web-based/eLearning solution MySuccess LMS application.

Work within our Learning Management System (LMS) to administrate content delivery and participation.

Manage eLearning programming including creating course storyboards, testing functionality, creative design and structure, create process documentation, etc.

Managed LMS system to create new learning paths, courses shells, implement curriculums for online courses, design and develop and test for course delivery

Monitored e-Learning projects, timelines and deliverable.

Managed for delivery of classroom, webinar, e-learning and video-led training

Constructed curriculum and learning program structures within the Learning Management System (LMS)

Tracked and reports on training activities in support of compliance and audit requirements

Managed and scheduled instructor-led offerings within the LMS

Implemented updates/upgrades to current LMS technologies and coordinates the release-management process with training and user acceptance

Performed all system and user administrator tasks

Provided help and support to additional system administrators and end users

Designed and develop eLearning using Captivate and Storyline programs.

Assisted in writing and developing LMS procedures, documentation and communications. Communicated clearly with team members and LMS stakeholders as required and closely aligns with business procedures for the LMS as well as Compliance related systems.

Upload the training system with revised or new courses, solves issues and problems, generated reports to demonstrate training compliance, uploaded the training system with revised or new courses, tracked training status and individual training status, and provided individualized training reports for department manager and team leaders.

eLearning:

Designed and developed e-learning deliverables to the highest quality in instructional design and a usability and engagement perspective.

Planned and lead client and external interviews, workout sessions, team meetings, and solutions formulation

Managed project management, scheduled trainers, instructional designers and contractors.

Developed high quality instructional design (story boards, content plans, scripts), rapid development and deployment of program learning assets

Consulted with both internal groups and external departments on ways to leverage e-Learning with respect to their business plans and goals.

Designed and created engaging eLearning and non-digital curriculum

Acted as a consultant for deployment of e-Learning and classroom-led trainings

Developed, administered and continually enhanced e-course content to include delivery of content

Applied Adult Learning Methodologies and principles to all course creation

Consulted, assessed and recommends solutions to identify and close performance gaps

Created and maintains standard operating procedures for course content development

Options Clearing Corporation 7/2007- 3/2009

eLearning Designer/Developer

Lead the development of strategies for blended learning.

Managed Learning Management System (LMS Moodle) to administrate content delivery and participation.

Implemented a new web-based/eLearning solution into new LMS Moodle application.

Monitored e-Learning projects, timelines and deliverables to ensure they are on track and report progress to EIS manager and internal partners.

Assisted and coach staff members in e-Learning design and development and project management to insure integrity in EIS efforts.

Managed all aspects of the department’s eLearning programming including creating course storyboards, pod casting recording and postings, working with SME’s, creative aspect, create process documentation, etc.

Conducted research and competitive analyses for developing and growing eLearning courses

Collaborated with subject matter experts to create web-based continuing education and with Internet Services team to repurpose existing content into a new and improved eLearning program.

Utilized instructional design experience to develop and to create new web-based training learning programs.

Designed, conduct and evaluate post instruction outcomes using current learning evaluation methods.

Attended team meetings; track decisions and take ownership of action items that emerge from the discussions

Planned and lead client and external interviews, workout sessions, team meetings, and solutions formulation

Developed and digitally edit source multimedia elements (sound, video, animation), program instructional materials using various authoring platforms, and create graphical user interfaces for multimedia and web courses.

Developed written content/designs new eLearning/web-based education materials and adapts existing instructor-led training to eLearning delivery.

Consulted with both internal groups and external departments on ways to leverage e-Learning with respect to their business plans and goals.

Ensured e-learning deliverables included engaging usability for learner perspective.

Deployed staff on e-Learning initiatives based on skill set, development needs, area’s of interest and business requirements.

HSBC 2005- 2007

WBT E-Learning Specialist: Consumer Lending Department

Developed GUI instructional materials (classroom, CBT/WBT/paper-based), training media, job aids, customize training; Responsible for user interface, icons, style sheets, color schemes, templates and layouts

Designed advertising, feature content, and interactive components using Adobe Photoshop, Fireworks, Illustrator and Macromedia Flash and other multimedia software

Tailored materials creatively to program leader needs: Design special graphic elements for WBT, Interactive Games and branding for print collateral.

Developed style guides and other methodologies for maintaining continuity and consistency in the product; Design Wire frames, Final Design GUI and content templates.

Digitized and edit source multimedia elements (sound, video, animation)

Work with L&D team to ensure effective communication and distribution of e-learning;

Provided instructional design/development support.

Partnered with business units to identify training and learning related business problems,

issue interventions and opportunities

Evaluated and modify existing training programs and related material to make necessary improvements

Worked closely with customers to gain feedback on existing and future training programs and delivery methods

Developed Web-based learning and executes web based learning strategies in conjunction with key stakeholders.

Designed, conduct and evaluate post instruction outcomes using current learning evaluation methods.

Updated content on intranet website maintaining training documentation and program information libraries within corporate intranet utilizing Teamsite Interwoven.

Upload the training system with revised or new courses, solves issues and problems, generated reports to demonstrate training compliance, uploaded the training system with revised or new courses, tracked training status and individual training status, and provided individualized training reports for department manager and team leaders.

FANSEDGE, Illinois, Morton Grove Aug 04-Feb05

Web Designer

Extensive graphic design and UI development for e-commerce/web sites designing/redesigning websites; information architecture, utilizing storyboarding, creating prototypes, wire frames and flow charts.

Created website design/layout: Designed and created web site page product promotions and templates, designed composition layouts for print catalog.

Actively test user flows and functionality to recommend technical solutions and user experience improvements throughout quality assurance.

Maintained web pages, product database and content and updated e-commerce web site and developed new e-commerce web sites for sports athletes.

Created and produced Flash presentations, e-mail campaigns.

Designed, code and prototype innovative UX solutions for customers

Interface directly with UX Design Director, Product Managers, Technology and others to represent creative ideas

Created wireframes, user flows, functional specs and mockups to present to stakeholders

Work directly with a highly skilled development team to prototype, test and iterate

Created UX Design for the websites and products, HTML5 and CSS3, Javascript

Developed an understanding of the end users of the website/application through secondary and primary research (user interviews, traffic data)

Generated user personas and user scenarios

Designed UI/UX feature sets across web and mobile while deftly balancing simplicity and power across a constantly expanding set of capabilities

Created meaningful UI/UX deliverables such as wireframes, user flows, storyboards, sitemaps, prototypes, click-through that captures a key flow through interactive user experiences, and other presentations that help the team understand what to build

Presented high fidelity designs/mock-ups for review/iteration/ approval

Facilitate design communication across a multidisciplinary team throughout each phase of a project

Experience interviewing users for the purposes of informing a design process, information architectures or diagramming site navigation

MEDIAVIRTUE, Chicago, Illinois Jan 01 - Present

Interactive Media Designer

Extensive knowledge with interface design principles, user centered design processes, usability design guidelines, platform standards, and software development process.

Consulted with clients to determine advertising needs.

Created web layouts that help customers find product intuitively.

Present and defend ideas to all levels of management.

Researched of customer website behavior and conducted analyses on product and market trends.

GUI Design and test and prototypes of web sites

Graphic design including screen layout, icon development and visual design integration

Develop advanced product concepts and realize them in formats (prototypes, storyboards, documents) suitable for use in usability tests, cross-functional team meetings and reviews with senior management

RR Donnelley--Red Rover Digital, Downers Grove, Illinois Nov 99-Aug-00

Interactive Media Designer:

Responsible for designing and maintaining the overall look and feel of assigned eCommerce web sites, shopping cart, associated pages and multimedia components.

Designed, implemented and maintained user interfaces utilizing standards-compliant HTML and CSS.

Works closely with Project Manager, eCommerce and Marketing teams to recommend layout and organization of eCommerce content and functionality.

Develop site maps, prototypes, information architecture, and interaction flows for eCommerce and branded content initiatives.

Lead the design process using wireframes and create design mockups as proof-of-concept prototypes.

Research, track and recommend new Web technologies and user interaction conventions

Designed and developed branding for all e-commerce sites which included interface designs, graphics, and multimedia components.

Team lead communicated goals, objectives and deadlines to team members.

Create wireframes and site maps with annotations; write functional specs for graphic design and engineer team and research and document personas to ensure a user-centric approach.

Work closely with product teams and stakeholders to create task analysis, map content structures, create user flow diagrams and document architectures

Plan and conduct user requirements gathering and analysis, competitive research, conceptual modeling and usability testing.

Proactively collaborate with other team members to develop the overall plan for online initiatives and to provide the best consumer experience.

CYBER IDEAS, Panama City, Panama. Oct 96- Feb 97

Art Direction

Managed a team of five designers.

Designed company logos for T-shirts, labels, and business cards.

Scheduled, budget, created proposals and template/written guidelines.

Designed, developed and testing of sites layout and design of Conectate.com.

Communicated goals, objectives and deadlines to team members.

Determined the creative concept for the site and is responsible to the sites design.

Worked with programmers to prepare graphic for HTML display.

COLE-PARMER INSTRUMENTCOMPANY, Vernon Hills, Illinois Jul 91-Sept 96.

Graphic Designer

Developed concise layouts and designs for catalogs, brochures, and other supported material.

Ability to direct a project from cover concept to final prepress.

Created catalog layout design, design of product graphics, and guidelines for catalog templates.

Photo style for shoots to provide direction for fashion or product display.

Photography direction, styling, and modeling hiring and fashion styling

Created templates of new catalog layouts.

Interacted with designers, product managers, writers, editors, art directors and photographers and film houses.

Worked with Product Managers and clientele, including photographers, and co-workers in an effort to understand the product and how to effectively represent that product from a technical and stylistic perspective.

COLE-PARMER INSTRUMENT COMPANY, Vernon Hills, Illinois Jul 91-Aug 92

Pre-press Assistant

Developed creative and all post-creative promotional production.

Proofing film color separations, electronic page configurations, and cromalins.

INSTRUCTOR EXPERIENCE

10 years teaching/training experience in institutions.

4 years teaching virtual classroom environment using Adobe Connect Professional, WebEx.

Teaching experience includes classroom sizes from 4- 30 students and online classroom sizes from 12-25 students.

Faculty Support

Develop training and curriculum materials for stakeholders

Consult with various academic departments in regard to online programming and course development

Work with the Director of Online Learning on the department's budget

Support core and adjunct faculty by providing the tools and training that enable maximum use of technology to enhance the learning experience, whether in face-to-face, hybrid, or online formats.

Work with instructors on all phases of instructional design: analysis, development, implementation, evaluation, and revisions

Conduct ongoing workshops, individual and group training for faculty in the identification of online pedagogical strategies and the development of instructional materials and methods.

Conduct ongoing workshops, individual and group training for faculty in the use of Institute-supported learning management systems.

Assist faculty in learning about and utilizing the online learning platforms' varied capabilities.

Coordinate with the Director of Online Learning, the Director of Information Technology Services and ITS staff on the identification and procurement of appropriate instructional technology hardware and software, and on integrating educational technology capabilities with institutional technology applications and social media.

Keep abreast of new developments and research in online education, and share this information with faculty as appropriate.

Research and test solutions to instructional technology needs that are effective in meeting program goals and student learning outcomes.

Student Support

Conduct individual and group training for students on the use of Institute-supported learning management systems.

Assists students in achieving completion of objectives. Communicate and provides regular, accurate and timely feedback to students relative to their performance.

Provide technological assistance to students registered in online course spaces by providing direct technical support.

Respond promptly to online students' concerns, and takes appropriate actions based on these concerns.

Ensure that the online environment is structured for compliance with FERPA, copyright, ADA, and other regulatory statutes and practices.

Advise students regarding academic matters to improve successful course completion.

Management

Coordinate with IT and database administrators to ensure the student information system and learning management system is functioning properly

Coordinate student registrations in online course offerings with the Registrar's Office, as needed.

Experience guiding and assisting in the process of hiring, evaluating, developing, and retaining faculty and staff;

Experience teaching material from approved curriculum in accordance with assigned schedule to ensure student satisfaction

Train, supervise, and evaluate support staff, and ensure an efficient and transparent division of responsibilities between the director and support staff.

Experience maintaining reports student grades and attendance in accordance with policies and procedures.

Participate in the development of curriculum, course lectures and assignments and participate in development meetings.

Provide recommendations improvement in curriculum design and course development.

Experience with program management, budgets, data collection, tracking, evaluation, and reporting methods.

Experience implementing needs assessment, developing programing, including planning, assessment, and evaluation of outcomes.

Provide objective and subjective feedback regarding student performance.

Maintain records of student attendance, grades, lab, and/or homework assignments.

Communicate pro-actively with campus administration regarding student issues.

ART INSTITUTE, Online Campus, 04/2009-Present

Part Time Instructor

Teach Interactive Media Courses- Web Design, User Center Information Design, Computer Animation for Multimedia, Writing for Multimedia, Senior Projects, Screen Design and Graphics, Streaming

AIU ONLINE, Illinois Online Campus, 04/2010-12/2014

Part Time Online Instructor

-Courses Instructed: Web Animation, Fundamentals of Design, Advanced Rapid Visualization, Computer Basics, Presentation Basics

DeVry University ONLINE, Illinois Online Campus, 04/2010-12/2014

Part Time Online Instructor

-Courses Instructed: Web Animation, Fundamentals of Design, Advanced Rapid Visualization.

LINCOLN COLLEGE ONLINE, Florida Online Campus, 04/2009-10/2011

Part Time Online Instructor

- Courses Instructed: Elements of Design- InDesign, Photoshop, Web Design, Streaming Media, Flash Animation.

INTERNATIONAL ACADEMY OF DESIGN AND TECHNOLOGY, Florida Online Campus -

01/2008-Present

Part Time Online Instructor

- Courses Instructed: basic Web Design 1 and Web Design 2, Flash, and Illustration, Project Management.

INTERNATIONAL ACADEMY OF DESIGN AND TECHNOLOGY, Chicago Campus -05/2003-3/2004

Part Time Instructor

- Courses Instructed: basic Web Design, Flash, and Illustration.

WESTWOOD COLLEGE, Illinois, Chicago - 05/2003-3/2005

Part Time Instructor

- Courses Instructed: Basics Web Design, Flash, Illustration.

ROBERT MORRIS COLLEGE, Illinois, Chicago - 07/2002-5/2003

Part Time Instructor

- Courses Instructed: Basic Graphic Design

EDUCATION

DePaul University- Graduate Program- Human Computer Interaction

2005 continuing education. Chicago, IL.

Masters - Multimedia/Web & Instructional Design. San Francisco State

University, CA 98-2002.

Bachelor of Science -Communication in Advertising/Public Relations.

Elmhurst College, IL 94-96.

A.A.S. Degrees in Typesetting, Graphic Design, Production and Illustration.

Trustee Leadership Scholarship Elgin Community College, IL 89-91.

WBT Portfolio:

http://mediavirtue.com/

eLearning Course Gallery: http://mediavirtue.com/wbt.html

Additional course links below:

http://mediavirtue.com/elearning/UnderstandingYourPower/story.html

http://mediavirtue.com/elearning/RapportBuilding/story.html

http://mediavirtue.com/PPA/PPA.html

http://mediavirtue.com/MCE_Essentials_Storyline/story.html

Contact this candidate