Manager Social Media

PHILLIP TRAN ***** Neuss Ave

Cincinnati, OH *****

********@*****.***

513-***-****

EDUCATION

University of Cincinnati – Carl H. Lindner College of Business [Cincinnati, OH] Bachelor of Business Administration, International Business Apr. 2017

Shanghai University – College of International Exchange [Shanghai, China] Certificate of Chinese Economics & Culture

Dec. 2016

WORK EXPERIENCE

LuLu’s Rice & Noodles [Springdale, OH]

Restaurant Helper (Manager, Server)

Answer all questions customers (200/day) have thoroughly and resolve issues

Train incoming employees (6+) and familiarize them with all procedures

Monitor front of the house to make sure operations run smoothly Sept. 2008 – Present

Phoenician Taverna [Mason, OH]

Chef de Partie (Station Manager)

Guided and directed all cooks on their position and tasks

Expedited all dishes and ensured outstanding quality

Trained new cooks (4+) on correct procedures, skills, and hygienic guidelines Sept. 2012 – Apr. 2015

LEADERSHIP

Chi Sigma Tau National Fraternity, Inc. – University of Cincinnati Associate Chapter Chapter Advisor, Founding Father

Overview chapter functions and ensure proper behavior in bylaws and constitution

Mentor, guide, and consult the active house members in professional etiquettes

Recruit new members and increase membership by over 200%

Help fundraise $400+ toward organizational program and philanthropy of choice Apr. 2017 – Present

Catalyst Foundation

Vietnam Culture Camp – Staff, Group Leader, Counselor

Direct camp counselors (70) to their stations and assign tasks

Oversee all camp counselors’ actions and guarantee safety of all

Serve as a role model and mentor to the campers (age 3-17)

Prepare and implement meetings, activities, and events Jul. 2015 – Present

University of Cincinnati – Vietnamese Student Association Vice President of External Affairs, Event Coordinator

Built social skills, leadership within the organization, and served as a network

Planned and executed events and meetings (50-200 attendees) Aug. 2014 – May. 2016

Union of Vietnamese Student Association of the Midwest 14th Annual Vietnamese Interacting as One Conference Staff – Marketing Director

Attended bi-weekly conference directors (16) calls via Zoom to plan the conference

Lead bi-weekly marketing staff (6) conference calls via Google Hangout

Developed, coordinated, and executed marketing material on media outlets Sep. 2015 – Apr. 2016

TECHNICAL SKILLS (Self-taught)

Microsoft Word Microsoft Excel Microsoft PowerPoint

Microsoft Access Adobe Photoshop Adobe Illustrator

Adobe Lightroom Adobe Premiere Pro Social Media

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