Assistant Customer Service
Resume:
MANJUNATHA.T
SRINIVASANAGARA, SUNKADAKATTE,
BANGALORE- 560091, KARNATAKA, INDIA.
Mobile no : +919*********, +919*********,
Email id : **************@****.***
Passport no: S0499514
CAREER ASPIRATION:
Looking for an opportunity in a professionally managed organization, which seeks dedication, innovation and to give major contribution to the organization success.
PROFESSIONAL WORKING EXPERIENCE:
4 years of experience in LG Electronics India Pvt ltd as store assistant.
2 year of experience in Startrek Logistics Pvt ltd as OPS. conform employ
2year of experience in Aditi Express Cargo India Pvt ltd as executive. conform employ
1year of experience in Rivigo Logistics as an Associate.
Job Responsibilities in store assistant:
Managing the operation of Receive shipment from Mather warehouse through logistic, cargo, courier verification of documents and invoices
Making arrangement to unload shipment in receiving area
Crosscheck the quantity of received boxes shipment according the documents
Update if any damages are any other issue to shift in charge and on document
After approval. update in ERP(system) after update in system get the put away least
According the put away least move the shipment to allocated bin are space by using hand scanner and update if require any new bin are space directly thru scanner
If any short, execs, interchange inside case update in ERP as well as to in charge
Job Responsibilities in document:
Managing the operation of pickleast as per the company policy FIFU (first in first out) according to that releasing.
Take the pick least print and handover to pickers
After picking process complete make QC (quantity check) according to pick least, if any disturbances found resolve it, releasing the invoice
After invoice ready moving shipment to packing area and hand over to dispatch team
Job Responsibilities in defective:
Managing the operation of defective receiving defective spare parts from dealer and DSC ( company Direct service center) through courier are from logistic arrange the space for unload
cross check the documents and quantity of box
crosscheck the defective part according the defective Chelan
taking approval from in charge release the part to part invoice according to DSC (Company Direct service center) and Dealer making pick and dispatch
Job Responsibilities in logistics:
Managing the operation of receiving the various vehicles from outside and receive the documents, sorting the documents and materials according their destination.
Verify the documents of all consignment, Ex: Invoices, waybill etc.
Dispatch the Martial’s according their Destination.
Receive the Chelan from the vehicle and entry in to system.
Prepare Chelan for the various Destinations to outing material.
After receiving materials put the materials according there location.
Dispatches material according the clients requirement.
Prepare MIS report on daily basis and the HUB failure report.
Send mail about short excess and damage issues to respective branches.
Prepare Daily Flash report (Market & Attach Vehicle) and send the same to our H.O on daily basis.
Prepare report of the short, excess & clear the same on daily basis.
Job Responsibility in (Delivery):
Managing the operation after receiving the delivery consignments, shorting them in proper places.
Preparing delivery Chelan.
After Delivery collect POD and Topay amount from the delivery person.
Update POD and delivery Chelan in system.
COD booking basis consignment after delivering, received by cheque or DD and send to the concerned booking branch.
Prepare DDR (Daily delivery Report) send the same to Head office
Prepare bills for TBB customers (Delivery & booking) sending the same to customers
Handling the customer query.
Reporting to: OPS manager.
COMPUTER SKILLS:
Basic computer skills, ERP (Enterprises Rescore Plant) and CS net (Customer Service net), PowerPoint.
EDUCATIONAL QUALIFICATION:
SSLC in Nagamangala Government Junior college in - June- 2002 year
OTHER INTRESTS
Bike Riding, Watching YouTube videos, reading news paper, outing with friends
PERSONAL DETAILS:
Name - Manjunatha.T
Permanent Address - #17, 6th MAIN ROAD,
Srinivasanagar, Sunkadakatte,
Bangalore- 560091.karnataka, India.
Fathers Name - Thippeswamy.Y.N
Date of Birth - 13th DEC 1985
Sex - male
Nationality - Indian
Language known - Kannada, English, Hindi
Marital Status - Married
Contact no - +919*********, +919*********
Email id - **************@*****.***
Thanking You,
Place: Bangalore Manjunatha.T
Contact this candidate