Customer Service Microsoft Office

VICKIE D. MARTIN

*** ***** ****** *.*. / Marietta, Ga. 30008 / Cell: 770-***-**** / ****************@*****.*** SUMMARY

Experienced in Data Entry and Clerical skills with excellent customer service. Detailed oriented. Very quick learner. Strong ability to communicate effectively with clients. Very exceptional people skills.

SKILLS

Microsoft Office Internal Auditing

File/record maintenance Creative Problem Solving

Training and development Excellent Customer Service Computer proficient Multi-task-oriented

Detailed oriented and Quick learning skills

EXPERIENCE

11/2008 TO 07/2017 AMERICAN INDEPENDENT COMPANY-- Atlanta, GA CLERICAL SUPPORT ASSOCIATE

Enter payments for 100 vendor companies into the system Scanning of files

O’faxes in Microsoft outlook - sending to the adjusters Customer service call to and from the vendor companies Voiding checks and routing them to accounting department Adding new vendor companies into the system

Trained all new employees for the Clerical Support Unit 03/2000 to 07/2017 PIP TECH ASSOCIATE

Added and changes to coverage on policies

Log payments into system under correct coverage lines Open and sorted mail routing to the adjusters

Scanning of documents and files

Customer Service

Training of all new PIP Techs

EDUCATION

1975 Osborne High School -- Smyrna, Ga. Cobb County

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