Senior Programmer Analyst
With over 20 years’ experience, I've been responsible for design, analysis, and programming in RPG. I've maintained and developed software to support recovery and collection processes, financial analysis, marketing campaigns, and loan servicing functions. As a subject matter expert, I served as the main peer reviewer responsible for identifying potential resource drains, as well as maintaining SOX compliance. I can quickly identify and fix programming bugs, as well as create innovative solutions for strategic initiatives. I also enjoy challenges and working with end users to maximize their productivity.
RPG, RPG (free)
Encore Capital Group, Phoenix, AZ Senior Programmer Analyst: 15 years
Received the Champion Innovator award
Created software to support production, improved existing software to increase efficiency and profitability, created special software for research, marketing, and other unique requirements, maintained and protected the integrity of all company data and software, maintained and upgraded the call selection process that provided over 200 employees with work and accounted for half the company's revenue, designed and maintained the data exchange process for the legal outsourcing department which provided the other half of the company's revenue, created a single command used to create any type of object on the iSeries for the continuous integration project, developed flexible and robust quality control algorithms for the SWAT process (System Wide Accountability Tracking) that requires no additional programming to add quality control requirements, developed the iSeries programs to enable a voice response process, mentored new hires. Utilized Rational Developer with RPG ILE free and embedded SQL (static and dynamic).
Computers Unlimited, Tempe, AZ Programmer: 2 years
Interacted with customers across the US to identify their needs and resolve their problems remotely, served as primary support programmer, bug fix programmer, and after-hours support programmer
Dynamic Computer Consultants, Inc, Mesa, AZ Programmer (Consultant)
Converted text-based accounting software to Graphical User Interface.
Walgreens, Chicago, IL Lead Edify Programmer: 2 years
Oversaw all development of mission critical code in the Edify project, developed and maintained telephony applications, wrote Rexx programs and Unix scripts, designed and maintained data base tables, installed and configured hardware and software, developed application specifications from user requirements, provided remote software support, diagnosed wide ranging problems and activated support teams
Technician: 5 years
Installed and repaired electronic equipment, and maintained AS400s and peripherals (various Walgreens stores), repaired and installed IBM PCs, setup and maintained Hughes Satellite Equipment
International Technical Institute, Tampa, FL A.S. in Computer Programming
National Education Center, Tampa, FL A.S in Computer Hardware