Service Representative Customer

Destiny D. Cantella

+ 910-***-**** ● ***********@*****.***

https://www.linkedin.com/in/destinycantella

Customer Service Representative

Military veteran and soon to be graduate of ECPI University with Bachelor of Science - Healthcare Administration Management seeking position as a customer service representative, able to build highly motivated teams focused on achieving goals.

● Secret Clearance

● Team Building

● Problem Solver

● Planning

● First Aid and Trauma Response

● Mentorship

● Leadership

● Active Listening

● Management

●CPR Certificate

Experience

United states Army Baumholder, Germany 2014- 2016

● Organized, maintained, retrieved and reviewed 75 automated personnel records including pay documents to improve record accuracy by 20%.

●Supervised, trained, and motivated a team to feed over 350 people. Awarded a Certificate of Achievement from the Army.

● Modified, implemented data processing plans and budgets for an organization of 350 personnel with an 80% accuracy.

Communication

● Managed a diverse workforce and colleague population resulting in a 100% increase in working as a team.

Supervision

● Mentored 25 personnel ensuring a 30% increase in positive staff experience.

Employment History

● Culinary Specialist U.S Army, 2014- 2016

● Sales at Kroger, Lawrenceville, GA, 2013-2014

●Sales at bouquet, Lawrenceville, GA, 2010-2011

● Farmers Market, Jacksonville, FL, 2009-2010

Education

● State college 64 Credit hours in Healthcare Administration Management, VA Beach

● US Army Culinary Specialist Training, 40 hours

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