Manager Inventory Control

Paulette Ogunye

Inventory Control Specialist /Supervisor

Brampton, ON

********@*****.*** - 905-***-****

Enthusiastic, dynamic and versatile administrator with twenty years' experience. My responsibilities have been primarily client services andsupervisory. However, I have performed a number of operational and production roles.

WORK EXPERIENCE

Manager of Last Impression

Town Shoes - Toronto, ON - November 2014 to September 2015 Responsibilities

Promote loyalty to all customers, prepared and ship out online orders, prepared all daily and weekly reconciliation administrative duties .

Accomplishments

Ensure all customers leaves happy With the impression of repeating shoppers. Skills Used

Listening to customers issues and complains and resolve it in a professional manner Inventory Control Specialist /Supervisor

Staples Canada Inc. - Brampton, ON - January 1992 to August 2014 Inc., Brampton, ON

Responsible for handling all client inquiries, sales and returns at the Client Services & Returns Desk. Key Responsibilities:

• Processing client payments

• Preparing and packaging orders

• Processing client returns

• Processing Return To Vendor (RTV) defective products in a timely manner

• Training of new hires to corporate-wide standards, ensuring consistent quality of client service

• Work with clients to clarify order specifications, ensuring accuracy, quality and timeliness of delivery

• Work with clients to provide incentives such as corporate plans and volume discounts

• Identify opportunities to provide enhanced services to clients, thereby increasing revenue

Guest Services Rep

Marriot Hotel Eaton Centre - Toronto, ON - July 1986 to December 1991 Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations.

Key Responsibilities:

• Confirm reservation details and ensure accuracy of bookings

• Process guest transactions accurately and efficiently

• Identify and explain room features to guests

• Provide guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest

• Address and resolve guest concerns in a timely manner, ensuring a positive guest experience

• Redirect incoming calls from guests, staff, maintenance companies, suppliers and corporate accounts to the appropriate departments or parties

EDUCATION

Diploma

Rusea's High School

ADDITIONAL INFORMATION

• Proficient with personal computers and familiar with most common software

• Proficient with Microsoft Word, Excel, PowerPoint and various other Windows based software

• I am extremely aware of my environment and always seek opportunities to improve efficiency and productivity

• I enjoy accepting challenging responsibilities and view such situations as opportunities for personal development and growth

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