Customer Service Administrative Assistant
Resume:
Lynne Vega
Auburn, WA *****
********.**@*****.***
Experience:
Republic Services Seattle, WA
Customer Service Representative 06/2014-
Answering calls from customers regarding their trash, recycling and yard waste account. Data entry of account changes for new service requests. Explained account services, billing Along with setting up auto pay accounts.
Follow up to emails and voicemails
MXD Auburn, WA
Administrative Assistant 12/2013-02/2014 (TEMP)
I answered incoming calls, regarding shipments being delivered for the day. I entered daily delivery mileage for the drivers.
DHL Renton, WA
Administrative Assistant 05/2013-09/2013 (TEMP)
Data entry of products being shipped in/out of warehouse Southern Wine and Spirits Fife WA
Administrative Assistant 07/2012-03/2013(TEMP)
Data entry of products being shipped in/out of warehouse First Choice Health Network, Seattle, WA
Credentialing Specialist 04/2007-08/2012
Processed initial and recredentiailing applications for provider network participation. Made phone calls to provider offices to get missing information to be able to complete the application process. Did primary source verification verify licenses, DEA and hospital admitting privileges. Answered calls from provider offices and third party credentialing offices. Pacific Medical Center Sea, WA
Medical Biller/Collector 07/2005-09/2006
Completed electronic billing and paper billing of insurance claims. Worked secondary billing for medical claims
ACS Kent, WA
Customer Service Representative 04/2003-06/2005
Collected hospital payments for past due hospital accounts.. Kept track of payment plans.
I entered information to setup payment arrangements. Community Health Plan Seattle, WA
Customer Service Representative 02/1997-06/2002
Answered incoming calls for customers giving medical benefits for Healthy Options, Basic Health And PPO plans along with pharmacy benefits along with covered medications. Education Education:
Seattle Central Community College
10/1991
GED
Washington Works
Certification in Administrative, Computer and Customer Service Skills 10/1994-02/1995
References available upon request
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