Customer Service Assistant
Resume:
Naomi Poole
Marrero, La ****2
Alt. Phone: 504-***-****
***************@*******.***
EDUCATION
Southern University at New Orleans
Delgado Community College
1979- 1980
Southern University at New Orleans
EMPLOYMENT HISTORY
Food Service Worker
03/2017 - Current Chartwells Schools Dining Services
I prepare and serve food for 600 students along with 7 other workers. I also have to clean all
equipment that is used daily.
Sales Associate
10/2014 - Current Marshalls Retail Store
Provide customer service to the customers by working in the Fitting Room, Sales Floor, cashier
when needed. I also do Mark Downs during inventory.
Personal Care Attendant (PCA)
2011 - Current Acts Home Health Care
Provide health care tasks, personal hygiene services, housekeeping tasks, and other related support
services essential to Veterans health. Observe, record and report all changes to supervisor.
Paraprofessional Teacher/Teacher’s Assistant
11/2009 - 05/2011 Algiers Charter School/Young Audiences
Adapted classroom activities for preschool and elementary kids, assignments and/or materials under the direction of the supervising teacher for the purpose of supporting and reinforcing classroom
Objectives. Administered immediate first aid and medical assistance as instructed by a health care
professional (e.g. diapering, medication, etc.) for the purpose of meeting immediate health care needs
and/or developing children’s daily living activities and behavioral skills. I also worked with special
need students and regular students from Pre-K through 8th grade in the after school care program.
Assisted students with homework, academic skills and art.
Secretary/Operations Analyst
05/2005 - 04/2009 Clayton Transitional Center
Triaged all new inmates and assigned them to counselors. Typed all reports (by Data Entry), moved inmates from center to prison, typed passes, parole review summaries for the Parole Board, resident
Plans, Interstate Compact and was the computer Technology Analyst for the office.
Administrative Legal Assistant
09/2002 - 03/2005 Office of Worker’s Compensation
Typed all disputed claims, legal correspondences, statistical and mediation reports, prepared briefs for attorneys in the courts. Processed subpoenas, typed court documents from a transcriber for judges and act as back-up receptionist by answering telephone, sorted and distributing mail, filed and trained all new incoming employees.
References Available upon Request
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