Bartender/ Manager

Professional Summary

Skills

Work History

LATISHA MITCHELL

Lakeland, FL 33810 (H) 863-***-**** **************@*****.*** Talented worker effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.

Waitress, Hostess, Restaurant Server, Busser

Certifications/Licenses

Bartender Certication

August 2013 to Present

Mixologist and Bartender Training

Self-motivated

Data entry

Extremely organized

Team leadership

Risk management processes and analysis

Strong verbal communication

Conflict resolution

handling cash, closing, credit, money

Head Bartender/Greeter 07/2014 to 05/2017

Lillian's Tremont Lounge – Newark, NJ

Collected and authorized payments of guests.

Followed alcohol awareness procedures for prevention of intoxicated guests. Performed opening and closing duties of establishment, including printing sales reports, setting up bar for next shift, counting cash drawer and taking inventory. Maintained inventory and ordered new supplies when needed. Trained new bartenders on all aspects of the job, including drink preparation, up-selling techniques, maintaining customer relationships, garnish preparation and sanitation regulations. Developed new cocktails for the menu.

Performed event coordination for larger parties and gatherings. Maintained an accurate cash drawer of $200 or more per shift. Bartender 07/2013 to 04/2016

Sunshine's Pleasure Club – Newark, NJ

Handled money, balanced tills, processed credit card payment batches. Notified management of ordering needs (liquor, beer, wine, paper goods, etc.). Adhered to state laws regarding alcoholic beverage service. Poured drinks using standard pour according to specifications. Served each guest courteously, quickly and efficiently. Bartender 07/2013 to 02/2014

Knobby's Lounge – Newark, NJ

Maintained a consistent, regular attendance record. Upheld strict cash handling procedures.

Waited on multiple customers at the bar and throughout the bar area. Adhered to state laws regarding alcoholic beverage service. Served each guest courteously, quickly and efficiently. Bar Manager/Head Bartender 07/2009 to 02/2011

Platinum Night Club – Wellsville, OH

Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.

Managed bar inventory, restocked supplies and placed orders. Supervised, trained and developed team members in accordance with company policies and procedures.

Proactively prepared for large parties and reservations, anticipating planning and staffing needs. Assisted in cashiering and Point of Sale (POS) system procedures during busy hours. Packaged and labeled products.

Assistant Manager 10/1995 to 02/2007

Popeyes Louisiana Kitchen – Montclair, NJ

Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand.

Interacted with customers as they entered the store to determine what their needs were. Encouraged the sales staff to cross-sell complementary products and services to customers. Handled scheduling duties to ensure that the restaurant was properly staffed at all times. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

Assigned work to team members based on company needs, personal strengths and job knowledge. Education

Assistant Manager 01/2004 to 05/2005

Taco Bell – Belleville, NJ

Handled scheduling duties to ensure that the restaurant was properly staffed at all times. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.

Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand.

Assistant Manager 04/1998 to 06/1999

Pizza Hut – West Orange, NJ

Encouraged the sales staff to cross-sell complementary products and services to customers. Worked with the management team to implement the proper division of responsibilities. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Assigned work to team members based on company needs, personal strengths and job knowledge. Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

High school: Basic 1993

Weequahic High School - Newark, NJ

Management 1998

Pizza Hut Management Training - Carteret, NJ

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