Human Resources Employee Relations

STEVE COX *****@*******.***

Orlando, FL ***** linkedin.com/in/steve-cox-0305a4b 407-***-****

SUMMARY

Senior HR Professional with extensive experience in providing leadership and management of the full range of HR functions. Served as a key member in developing sustainable workplace capabilities and a motivational culture to encourage productivity and deliver desired outcomes. Sharp business acumen and experienced in managing broad scope of HR operations, from coordinating employee development programs and administering benefit programs to implementing information/data systems and preparing training programs. Actively provided consultative services to Management regarding federal, state and policy compliance.

SKILLS

Performance Management Talent Management Leadership Development Employee Relations

Succession Planning Change Management Diversity & Inclusion Organizational Effectiveness

Training & Development Compensation & Benefits Workforce Planning Acquisitions

PROFESSIONAL EXPERIENCE

CVS Health, Orlando, Florida Sept 2008 – Present

Regional Human Resources Business Partner / Senior Advisor

Regional Human Resources responsibility for 278 stores with 4,000 colleagues throughout Florida and Georgia.

Responsibilities include: business partnership with 2 Regional Sales Directors in supporting 19 District Managers, 278 Store Managers, 278 Pharmacy Managers, 623 Pharmacists, and non-exempts.

Directly manage a staff of 6 which includes HR Emerging Leader/Training Manager and 5 Colleague Trainers.

Operational partner that consults and advises management team on hiring, terminations, employee relations, benefits, succession planning, compensation, legal compliance and all HR generalist functions.

Partnered with key executives across the businesses to drive employee engagement, morale, and performance in an environment experiencing both significant external and internal organizational change.

Established and implemented short and long term corporate human capital plans, which include maintaining or improving employee relations, talent acquisition and development, succession planning, workforce planning, compensation and benefits, and performance management.

Guided the Region team through organizational restructurings which created a more flexible, cost-efficient workforce.

Designed an employee engagement strategy that improved morale, retained talent, and business continuity through multiple changes with the executive leadership team.

Instituted a formal performance management process that built performance accountability into all levels of the process.

Partnered with Regional Sales Director for CVS Health to build new CVS Health team with internal selection and external hires in order to expand revenue and serve customer needs.

Key player in sales restructure pilot to align talent with reduced headcount in the Regions.

Created sourcing strategies and led internal and external search and calibration process for key management positions.

Built strong relationships with senior management, hiring managers and HR Business Partners to enable systematic decision making across the team.

Tracked and reported metrics, identifying trends and establishing recruiting goals to meet business needs.

Partnered with District Managers and their leadership teams to develop and execute the HR strategies and activities that fostered growth, innovation, and organizational effectiveness.

Analyzed priorities and translated them into an HR agenda and goals that supported the business.

Assessed human capital needs in areas such as talent management, employee relations, compensation, career and leadership development and determined the appropriate solutions.

Served as strategic adviser on all departmental restructuring, workforce planning and business realignments.

Conducted Talent Review and Succession Planning sessions to determine organizational deficiencies and built development plans to fill gaps.

Linens 'n Things, Orlando, Florida June 2007 – Sept 2008

Regional Human Resources Director

Regional Human Resources responsibility for 77 stores located throughout Florida, Georgia, Alabama and Louisiana.

Responsibilities included: strategic business partner alliance with Operational RVP in supporting District Managers, General Managers, Assistant Managers and non-exempts.

HR support to ensure legal compliance, staff retention, training, succession planning, consultation and Regional business plan/strategies development and implementation.

Dual reporting structure to the RVP and Human Resources EVP.

Spearheaded the annual employee performance appraisal process.

Collaborated on Executive Leadership Committee that introduced a new company compensation program based on seniority, title, and performance

Staples, Orlando, Florida June 2003 – June 2007

Regional Human Resources Manager

Regional HR responsibility for 86 stores located in Florida, Alabama and Mississippi.

Responsibilities included: recruiting, hiring, training, retention, performance appraisals, succession planning, employee relations, compliance to federal and state labor laws, and consultant to management team.

The Regional team consisted of 1,570 associates, RVP, 8 District Managers, Store General Managers, Assistant Managers and non-exempts.

Spearheaded the annual employee performance appraisal process

Adam’s Mark Hotels & Resorts, Orlando, Florida Mar 2000 – June 2003

Human Resources Director

Department Head for Human Resources. Managed all generalist responsibilities including: worker's compensation, benefits, employee relations, recruiting, hiring, training, performance appraisals, incentives, EEO, AAP, retention, safety programs, and employee engagement events.

Directly managed a staff of 3 which included an HR Manager, Training Manager and Administrative Assistant.

Participated in contract negotiations for key executives.

Updated recruitment processes, encompassing sourcing, screening, interviewing, selection, and onboarding

Selected supplemental benefit programs for medical, dental, short and long-term disability, and life insurance,

Spearheaded the annual employee performance appraisal process

EDUCATION

Webster University, Orlando, FL

Human Resources Management

Seminole State College, Sanford, FL

AA in Business Management

HR SYSTEMS

Microsoft Word, Outlook, Excel, Powerpoint, PeopleSoft, Brass Ring, Success Factors, Workbrain, Momentum

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