Head of custom clearance

CURRICULUMVITAE

MALIKKOKOTEMAKAFINA

HeadofCustomsClearance

InchcapeShippingServiceCo

Doha–Qatar

Mob:+974********

Email:*********@*****.***

PERSONALINFORMATION:

1. Maritalstatus :Marriage

2. Gender :Male

3. Nationality :Sudanese

4. DateofBirth :01/01/1973

5. PassportDetails:PassportNo :P02388718 Placeofissue:Doha–Qatar Dateofissue:19/10/2015. Expire. :18/10/2020

6. DrivingLicense. :Number. :273******** Placeofissue:Doha–Qatar) Dateofissue:14/03/1999 Expire. :18/10/2020

7. VisaStatus :ResidencyVisa(Transferable)

8. NoticePeriod. :1monthorless

EXPERIENCE(15YEARS,6MONTHS):

HeadofCustomsClearance (InchcapeShippingServiceCo) Location:AlDoha-Doha,Qatar,

CompanyIndustry:Shipping JobRole:Logistics

March2010-Present

1. Heading theclearancedepartmentandoverallmanagementofday-to-dayactivitiesincluding customsclearanceoperationsatairport/Seaport/landport 2. Receiveandverifynecessaryclearingdocuments,coordinatetotranslateinvoicestoArabicorEnglish ifnecessary,discussingwiththeclearancestaffifrequired,forwardthemtodeliverysectionontimely mannerwithintheshortestpossibletimewithoutdelay,withnecessaryremarksandinstructions 3. Resolvingtheproblemsfacedbytheclearancestaff,whileproceedingwiththeclearance. 4. Visitingallcustomspoints(Air,Sea,andLand)andmeetcustomsstaffwhereverlocatedonaweekly basistoevaluatecompanyproceduresandmakeanynecessarychangesorforcheckinganyurgent clearanceoperations.

5. Managecustom clearanceoperationsandworkonassignedkeyaccountcustomerstoensuretheir needsaremet.

6. Receivesanycustomercomplaintsandregisteringitinthecomplaintregister,solvetheproblem or transferthedetailstoqualityrepresentativeforfollow-upandaction. 7. Followupfortheclearanceoperations,identifyingshipmentswhichrequiresimmediateclearance andpreparereportonshipmentreleasedandpendingshipmenttobeclearedonadailybasis,making necessarydecisionsafterconsultingwithGM ifnecessary,andkeepproperrecordsforallpending cases.

8. LiaisewithCustomsandothergoverningauthoritiesbasedoncompanypolicyforanyissuesthatwill ariseduringclearanceofcargo,interpretingandrespondtocustomqueries,Ensureanyrefundsare followedup,Sendingnecessarymessagestoeachandeveryconsigneesuchasclearanceanddelay. 9. Receiveshipmentdocuments,deliverynote,andinvoicesfromCustomBrokeranddriver,inspectand getapprovalforpaymentandpassingittoAccounts.QualityandDevelopment. 10.Train and develop otheremployees,forpropersuccessionplanningandriskmanagement. Continuouslydevelopknowledgeoncustomsrequirements,ensuringnewregulationsareunderstood andimplementedwhererequired.

11.Implementationofqualitysystemoperationsproceduresandparticipationofinternalaudits.Liaising with otherdepartmentsforreview,correction,and modifications ofprocedures& systems. DContproceduresandkeyperformanceindicatorstomonitorqualityandtodetermineeffectiveness ofproceduresimplemented.SalesandRevenue

PortOperationSupervisor(InchcapeShippingServiceCo) Location:AlDoha-Doha,Qatar

CompanyIndustry:Shipping&Marine JobRole:Shippingoperation January2005-February2010

SuperviseallP&RactivitiesandcoordinateISSPackingstaff

MonitorShipmentarrivalsair/sea/land

Quotefornewbusiness,negotiateratestosecurebusiness

NegotiateRateswithTransportersandothersubcontractors.

ChasingofdebtorsandfundmonitoringanddealwithCustomerComplaints

Invoicing,closingoffiles&chasingforpayment(AwardedemployeeofMarch2009)

CustomsBroker(IbinAjayanTradingCo)

Location:SalwaRoodDoha,Qatar,

CompanyIndustry:Automotiveagency JobRole:Customsclearance(June2002-December2004)

Preparecustomsdocumentationandensurethatshipmentsmeetallapplicablelawstofacilitatetheimport andexportofgoods.

Determineandtrackdutiesandtaxespayableandprocesspaymentsonbehalfofclient.Signdocuments underapowerofattorney.

Representclientsinmeetingswithcustomsofficialsandapplyfordutyrefundsandtariffreclassifications.

Coordinatetransportationandstorageofimportedgoods.

PublicRelationOfficer(QatarExpressandTransportCo) Location:IndustrialAreaDoha,Qatar

CompanyIndustry:Transportation

JobRole:HumanResources(December1998-May2002)

Responsibleforsubmittingandfollow-upofallgovernment-relatedcompanyrequests(e.g.Chamberof Commerce,LaborsDept,Immigration,etc)

Responsibleforresellingusedcarsandorganizingownerandinsurancetransfer

Helpingadministerandliaiseworkwithimmigrationoffice,trafficdepartment,multi-visaapplicationsfor company'semployees

EDUCATION:

Bachelordegree,Law(AtInternationalUniversityofAfrica)(Location:Khartoum-Sudan)

CompletionDate:(December1997). GPA/Grade:Good

SKILIS:

14yearsofexperienceincustomsclearanceandrelatedgoverment&simgovermentat(Land,Sea&Air) shipments.

Possesspersonalmanagementskillswithabilitytomotivateindividualandteamperformanceandhavethe abilitytouseowninitiativewhilecontributingeffectivelytoimprovecargoclearanceteam.

Abletoworkwithminimumsupervision,unpredictableclimaticconditions,andshiftpatternedandlonghours asrequiredbyoperations,intensecommitmenttoconfidentiality.

ExcellentcommunicationskillsinArabic&Englishoralandwritten.Excellentlevelincomputer skiSalemincludingMicrosoftExcel,Word,PowerPoint,andOutlook.Iaminterestedinlearninghowtouse anyotherprogramsaswell.

TeamLeader

LANGUAGES:

Arabic–Nativespeaker

English–Speaker,Reader,Writer

TRAININGANDCERTIFICATIONS:

CorporateCompliance&EthicsAwarenes.(TrainingInstitute:-ISSMarineAcademyDoha-Qatar)

DateAttended:November2012(10hours)

WinningtheCompetition.(TrainingInstitute:-ISSMarineAcademy Doha-Qatar)

DateAttended:July2009(16hours)

CustomerServiceAccelerator (TrainingInstitute:-ISSMarineAcademyDoha-Qatar)

DateAttended:July2008(16hours)

ComputercourseMicrosof(TrainingInstitute:-Al-QudsEducationCenterDoha-Qatar)

DateAttended:July1999(90hours)

CustomsClearanceLicense(Traninginstitute:-GeneralAuthorityofcustomsDoha-Qatar)

DateAttended:September2001

REFERENCES:

Name. :GautamNadkarni

JobTitle.:HeadofLogistics Department:SupplyDepartment Company :QatarSolarTechnologies PO.Box. :2899 Doha,Qatar Telephone:+974********-Fax:+974******** Mobile :+974******** Email. :*********@*****.*** Website :www.qstec.com

Name. :RohanDsouza

JobTitle.:Fleetlogisticsmanager Department:offshoreservicesDepartment Company :Marinemasteroffshoreservices P.OBox. :24519Lusailcity,Qatar Telephone:+974********-Fax:+974******** Mobile :+974******** Email. :****@************-****.*** Website :www.marinemaster-intl.com HOBBIESANDINTERESTS:

ReadingdifferentprofessionalbookswatchingTVfilmlisteningtomusic,sportreadingresearchjournalssupportand caringmyfamily

TARGETJOB:

TargetIndustry:CustomsClearance,Shipping,MarineServices,HumanResourcesandPublicRelations EmploymentType:Employee

EmploymentStatus:Fulltime

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