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Continuous Improvement, Lean, Six Sigma, Quality Control

Boston, MA
June 15, 2018

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Northeastern University, Boston, MA September 2016 - August 2018 Master of Science – Engineering Management (GPA: 3.7) Relevant courses: Lean concepts and design, Statistical Quality Control, Manufacturing methods and processes, Supply Chain Engineering, Engineering Probability and Statistics, Economic Decision Making, Project Management, Deterministic Operations Research

University of Mumbai, Mumbai, India August 2012 - June 2016 Bachelor of Engineering – Instrumentation Engineering (CGPA: 6.7) SKILLS:

Continuous Improvement: Lean Engineering, Process Improvement, waste reduction, Just-In-Time, 5S, Value Stream Mapping, SIPOC, 5-whys, mistake proofing, work standardisation, Kaizen, DMAIC Quality Control: Six Sigma, FMEA, CAPA, Root Cause Analysis, Statistical Process Control, ANOVA, MINITAB WORK EXPERIENCE:

MathWorks – Natick, MA. July 2017 - December 2017

Software Process Specialist Intern

• Implemented DMAIC and A3 problem solving on the Book Club process of Development University department of MathWorks

• Evaluated the current state of the Book Club process using value stream mapping and SIPOC and identified it to be at 1.5σ performance level.

• Identified non-value adding steps and phases where defects were introduced in the Book Club process using 5-whys root-cause analysis

• Devised performance measurement metrics using KPIs and CTQs of the Book Club process

• Implemented process improvement and Lean techniques on the Book Club process such as 5S, mistake proofing (poka-yoke), work standardisation and CAPA which reduced defects and improved process capability to be at 2.54σ level (15% defects)

• Delivered a 5S workspace organisation strategy to guide customers through every step of 5S by applying Lean practices, which helped in workspace improvement activities

• Analysed the feedback received from the MathWorks annual client summit 2017, identified CTQs and provided evidence for the emphasis of improvement in an activity of the summit

• Operated the Book Club process and facilitated 20 new book clubs

• Created and managed different views in a sub-site on SharePoint for the Book Clubs process

• Engaged with senior leaders to identify opportunities supporting the development teams and presented reports against business drivers

Northeastern University Facilities – Boston, MA. April 2018 - August 2018 Transportation and Warehousing Assistant (Quality Control Project)

• Accomplished a DMAIC and Statistical Process Control Project for the Transportation department

• Devised a data measurement system by determining the sample size, sub-group size, sampling interval

• Implemented Statistical analysis to check for normal approximation, computed control limits for x-R and x-S control charts and set up these charts using MINITAB to check for process outliers

• Checked assignable causes for the process outliers and recomputed the control limits for phase-II SPC

• Conducted PFMEA analysis and assigned RPNs to critical failure modes to improve process capability

• Maximized process capability and suggested process improvement & Lean measures such as work standardisation, best practices and detailed work request forms for better work order resolution

• Identified CTQs, determined KPIs and suggested CAPA activities to sustain process improvement.

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