Customer Service Microsoft Office
Resume:
Brianna Rae Wilson
**** ******* **, ********* ** 93536
*********@***.***
EDUCATION
California State University, Bakersfield
Lancaster, CA
Bachelor of Arts: Sociology/Human Services Concentration, Cum Laude 04/14-06/16
Minor: Child, Adolescent, and Family Studies
Antelope Valley College
Lancaster, CA
Associates of Arts: Social and Behavioral Sciences, Summa Cum Laude 08/10-05/14
Associates of Arts: Administration of Justice, Summa Cum Laude FIELD EXPERIENCE
Coordinated Entry System Outreach Worker
• Conduct surveys to Antelope Valley’s homeless population-Demographic Surveys, Youth Surveys, Adult and Family Surveys, and VI SPDAT (Vulnerability Index Service Prioritization Data Assessment Tool)- In association with Los Angeles Homeless Services Authority (LAHSA), United Way of Greater Los Angeles, and Mental Health America.
Sexual Assault and Domestic Violence Victim Advocate
• Provide crisis intervention and support to the victim and their family, and interface with law enforcement and forensic examiners in assuring that the victim's needs and medical responsibilities are met. Emergency lodging, transportation, clothing, food, and personal safety items are made available to the survivor. In association with Valley Oasis and Antelope Valley Hospital. EMPLOYMENT HISTORY
Grace Resources Shelter Services
Lancaster, CA
Women and Family Guest Services Attendant
• Uphold and enforce rules and regulations, monitor guests at all times, conduct searches, intakes, oversee showers and other services as needed, conduct med calls, sign in/out families, clerical services,complete paperwork, incident reports, infractions, and HMIS systems. Los Angeles County Public Works
Palmdale, CA
Student Worker/Administrative Support
• Clerical services, extensive word/excel projects, update/input data, create/modify records and data bases, evaluate and document data in MICROSOFT OFFICE/ECAPS/MMS/EXCEL among other computer based programs.
Antelope Valley College
Lancaster, CA
Sheriff Office Cadet
• Public services, patrol, dispatch, clerical services, process paperwork, document events. DG All Home Services
Palmdale, CA
Secretary/Administrative
• Clerical services, create and organize work statements and work orders, customer service, filing, and payroll.
COMMUNITY SERVICE
• 2014, 2015, 2016, & 2017 Greater Los Angeles Homeless Count ADDITIONAL EDUCATION/TRAINING/CERTIFICATIONS
• Sexual Assault Response Services (SARS) certificate 2015
• Self-Help in Eliminating Life-Threatening Diseases Program Peer Educator certificate 2015
• Applied Suicide Intervention Skills Training (ASIST) certificate 2014
• Qualitative Research and Transcription academic training 2015
• Human Subjects Protection Training (HSPT) academic training 2015
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