experienced manager
Resume:
Linda S. Petrillo
Paterson, NJ 07502
***************@*****.***
Objective: Obtain a challenging position utilizing my diverse background in management and visual merchandising skills with a progressive company that offers opportunities and career growth
Accomplishments in Retail:
Consistent maintaining of the Shrink at -1.75%
Received certificate of Highest Overall Improvement of Conversion
Received multiple plaques for Highest Record Breaking Sales
Attended Regional Conferences at an Assistant Manager Level
Skills:
Extensive knowledge of sales and marketing principles
Strong ability to manage while multi-tasking
Good communicator, and possesses strong decision making skills
Ability to adjust priorities and time wisely in a fast-paced environment
Ability to merchandise effectively
Communicate in an understandable manner, understand material for floor plans and provide instructions to all Department Managers and Associates
Build great relationships with Upper Management
Retail Experience:
Victoria’s Secret
(August 2011 – July 2013)
Position Held: Brand Delivery Manager
Responsibilities:
Created and fostered a culture that ensures the customer is the focus of all activities
Acting member of the Store Leadership Team responsible for total store results
Responsible for building a high-performance team
Protected the assets of the store, brand and enterprise through shrink reduction
Ensured all associates were trained to maintain merchandise presentation standards while engaging with customers
Drove Brand Guide execution and ensured that all merchandise and visual presentation standards were maintained in partnership with Category Managers; including identifying and acting on sell-downs opportunities
Proactively identified and communicated merchandise flow and visual presentation challenges with recommended solutions
Created schedule for teams
American Eagle
(February 2009-July 2011)
Position Held: Visual Merchandise Manager
Responsibilities:
Coordinated and directed the flow of merchandise to the sales floor
Oversaw proper pricing of merchandise and ensured that all price changes were made
Oversaw all floor moves, preparations of merchandise displays and presentations
Exercised judgment and discretion in applying merchandising concepts and guidelines
Responsible for executing merchandising plans and maintaining inventory levels
Oversaw markdown compliance
Controlled expenses and payroll budgets
Assisted in management of all areas of store operations when needed
American Eagle (cont.)
(March 2001 – February 2009)
Positions Held: Assistant Manager, Store Manager and Visual Merchandise Manager
Responsibilities:
Monitored overall shrink for the store
Controlled and maintained all product inventory
Interacted with employees and assisted customers in response to their overall concerns, questions and or complaints
Assisted Store Manager in tasks such as recruiting, training, developing business plans and exceeding store goals
Coach and developed all associates for potential growth within the company
Administered sales contests to achieve goals established by the corporate office
Hire all staff
Maximized sales and measured sales performance on a daily basis by analyzing sales reports from the year prior on same day
Created schedule for all full and part-time employees
Created a positive and motivated environment for the staff
Maintained operations by initiating, coordinating and enforcing personnel policies and procedures
Maintained the stability and reputation of the store by showing exceptional leadership and sales
Monitored the staffs job results by coaching, counseling and disciplining while also appraising job results
The Children’s Place
(September 1997 – February 2001)
Positions Held: Sales Associates and Head Cashier
Responsibilities:
Area Supervisor for all visual displays in store
Maintain visual presentation of selected merchandise in the store
Maintained good customer service with all employees to maximize sales for store
Set the pace for all team members while motivating them to achieve store goals
Ring up all customers and provide assistance when needed
Education:
John F Kennedy High School
Paterson, NJ 07502
1990-1994
*References are available upon request
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