*** ********* ***** # *

Bismarck, ND *****

MAVIS BEAUCHAMP

701-***-**** H

701-***-**** C

ac5wa2@r.postjobfree.com

SUMMARY

Experienced, dependable, detail-oriented receptionist. Efficient, friendly and passionate about helping customers and creating a satisfying customer experience. Handles multiple tasks

simultaneously, and quickly masters new skills. Proven history of implementing initiatives that

Improved staff productivity and time management, creating significant cost savings.

SKILLS

Excellent verbal, written and computer communication skills

Answer inquiries and provide appropriate information to customers and interested persons

Adapt easily to diverse cultures, and to variety of work conditions and situations

Accurately and efficiently complete monetary and credit transactions

Ability to multi-task and meet tight deadlines

Creative problem solver with a proven background of resolving complicated issues with effective and logical solutions

Worked as an ER/ OR Registered Nurse for 7 years, followed by 18 years as a Physician’s Assistant-4C/Nurse Practitioner-C

ACCOMPLISHMENTS

Updated over 500 veterans’ charts from paper to computer files by scanning information from all the sites they had been located into the state data base, improving office function by >75%

Organized archival records and developed a classification system to make them easily accessible

and retrievable, improving office function by > 75 %

Increased customer base by 25% by establishing rapport and building long-term professional relationships with them through effective oral and written communication

EXPERIENCE

SPARTAN NASH/DAN’S SUPERMARKET SOUTH 4/1/18 to Present

CASHIER

Greet customers promptly and respond to questions with knowledgeable service

Complete special orders or charges for customers

Efficiently and accurately complete sales and credit transactions

Maintain friendly yet professional customer interactions

ABUSED ADULT RESOURCE CENTER/SOH 11/2013 to 5/2017

SALES ASSOCIATE

Greeted customers with a smile and responded to questions with knowledgeable service

Worked as a team member to provide the highest level of service to customers

Completed sales or credit transactions efficiently and accurately

Maintained a clean, organized work area

Kept inventory stocked and displays well-maintained

HERBERGER’S 9/12 to 10/13

SALES ASSOCIATE

Opened and closed the store, including counting cash and opening and closing the registers

Received and processed cash and credit transactions utilizing the POS system

Placed special merchandise orders for customers

Demonstrated knowledge of store products and services and used this knowledge to enhance the level of customer service provided

Built positive relationships with management, customers, staff and suppliers by employing effective communication skills

VETERAN’S’ ADMINISTRATION 8/11 to 9/12

ADMINISTRATIVE ASSISTANT

Performed administrative support tasks utilizing Microsoft Office Word and Publisher, data entry and scanning

Assisted veterans fill out and file medical claims

Worked with Benefits Claims Specialists to do and/or learn whatever they deemed necessary

Redesigned and restructured an office position that had been vacant for > 5 years

Developed, organized and maintained office filing systems which increased office productivity by > 75%

Updated > 500 veterans’ charts from paper to computer files by scanning information from all

the sites they had been located into the state data base

HERITAGE CENTER 1/10 to 8/11

DATA PROCESSOR/ARCHIVIST

Preserved records, documents and objects, copying records to film, videotape, disk and computer as necessary

Directed activities of workers who assisted in arranging, cataloging, and exhibiting collections

of valuable material

Organized archival records and developed a classification system to make them easily accessible and retrievable, improving office function by > 70%

MENTAL HEALTH AMERICA OF NORTH DAKOTA 10/09 to 1/10

RECEPTIONIST

Greeted people entering the office, determined the reason for their visit, and directed them to the specific person/destination

Answered phones, screened or forwarded calls, provided information or took messages

Completed, filed and maintained office records and prepared memos and correspondence

Collected, sorted, distributed mail, messages, or courier deliveries

Received payments and recorded receipts for service

EDUCATION

UNIVERSITY OF NORTH DAKOTA Grand Forks, ND

FAMILY NURSE PRACTITIONER/ PHYSICIAN’S ASSISTANT

DICKINSON STATE COLLEGE Dickinson, ND

ASSOCIATES DEGREE

EXPERIENCE WORKS Bismarck, ND

ON-THE-JOB TRAINING IN OFFICE, COMPUTER AND CUSTOMER SKILLS

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