Kathryn M. Gardner

**** ** ******** ** #*

La Crosse, WI 54603

608-***-****

Objective: I am a highly professional individual, very experienced in all aspects of the business arena with expert customer service skills looking to utilize my skills to fill the needs of a successful company. Skills: Microsoft office, Internet Explorer, Laser Pro, various other proprietary business software, excellent interpersonal skills for customer and coworker communications.

Nov. 2016 – Present – State Bank Financial/Closing Coordinator

• Review files for closing TRID requirements, Purchase agreement, Title work, Insurance, verifications of employment

• Compile closing documents for real estate and consumer loan files

• Work with External Closing and title companies to create a smooth closing experience for our clients

• Perform Loan Processing duties for backing up current processor

• Complete monthly General Ledger reconciliation

Oct. 2012 – Nov. 2016– PHH Mortgage/Home Loans LLC Loan Processor

• Process all loans within a mixed pipeline of purchases and refinances

• Work with Mortgage advisors to obtain complete documentation for loan approval

• Work with Borrower’s directly to obtain complete documentation for loan approval

• Schedule closings with closing/title agents for loan closings

• Facilitate the scheduling of mobile notary for borrower

• Process Power of Attorney documents for borrowers via Legal Department

• Facilitate the drawing up of quit claim deeds for borrowers via closing/Title agent

• Obtain and review all Credit, Income, and Asset documents for underwriter approval

• Work with all departments for Mortgage loan approval; loan processing, underwriting, legal, pricing, offshore verification, closing, Fraud

• Work with External Closing and title companies to create a smooth closing experience for our clients May 2011 – Oct 2012 – PHH/Morgan Stanley Loan Processing Assistant/Team Associate

• Process requests from Loan processors

• Special excel projects as assigned for receipt of Wire, closing protection letter, Title etc...

• Work with external insurance agencies to obtain the proper coverage and document policies correctly

• Work with external employers to obtain valid employment verification some to include sensitive income information others only basic verbal confirmation.

June 2009 – August 2010 – Infotrieve Document Delivery Delran NJ 08075

• Researched and retrieved requested medical documents from sources all over the globe for clients May 2006 – June 2009 – I moved back to New Jersey from Atlanta GA and worked various restaurant and administrative jobs through ACCU temporary service

November 2002 – December 2004 – Logistics Health Int. La Crosse WI 54601/ December 2004 – March 2006 - Eagle Group Int. Atlanta GA Medical Operations Contractor

• Trainer for Military personnel (Active Duty, Reservists, National Guard) on medical operations database systems for the U.S. Army (MedPros, MODS, ADME)

• Processed all updates for electronic filing of medical history for all Military personnel

• Coordinated and facilitated the workshops for Medical vaccinations, vision and hearing workshops for mobilizing troops via Soldier Readiness Center (SRC)

EDUCATION

Associates Degree in Computer Data Processing from Butler County Community College

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