Shylaja .Billa

ac5w63@r.postjobfree.com

Mobile: 206-***-****.

Summary

Professional and creative More than 10 years of experience in Software Testing & SQA Validation engineer in Client server and Web based applications.

Over 8 years experience in understanding complete SDLC of Multi tier (N) architecture applications, Design, Development, Performance Monitoring and Production release support of highly Complex client-server applications.

7 Years experience in complete setup for QA environment and thus efficient in giving quality, saving time frame and budget for testing the web,eCommerce,Financial,Amdocs CRM, Amdocs Billing System, Pharmaceutical and Mobile based apps applications, Medical device product testing.

Experienced in Implementing and delivering project using industry best practice and exposed to SDLC Methodologies including Waterfall, Agile,Iterative, methodologies in B2B and B2C environments.

Experience in Review of User Requirement Specifications, Functional Requirement Specifications, Technical Requirement Specifications, Flowcharts and developing Test Cases/scripts, Test Cases execution, Test result analysis, Bug reporting, Debugging issues, Regressing bugs and tracking the system test status using tools.

Excellent understanding of the SDLC and extensive experience in Black box/Grey box Testing, Functional, GUI, System, Regression, Integration, Sanity, Adhoc, Browser Compatibility, UAT Support, Web Service, API, and Testing.

Strong knowledge in DBMS, RDBMS databases and good exposure to back-end testing and good knowledge of SQL.

Excellent Experience in Documentation skills and Virtual Machine (VM ware) Concepts and Basic knowledge on UML Modeling and Flowcharts.

Hands on Experience in writing,Executing Automation scripts using Selenium, TestNG with Java.

Strong familiarity with FDA regulations including Part 11 and PDMA FDA regulations(pharma) and FDA 21 CFR Part 820 regulated medical device manufacturing environments for the devices, Process Validation including IQ, OQ and PQ, under the Quality system documents such as SOP’s

Self starter, Fast learner,Hard worker, Motivated, Learning new technologies,Quickly adapting new technologies to new environment, problem solving capabilities and a team player with strong management and group communication skills Ability to work in tight schedules and efficient in meeting deadlines. Possesses good inter personal skills and self-learning attitude.

EDUCATION:

Master of Computer Applications (M.C.A), Osmania University

Bachelor of Science (B.Sc.) in Computer Science, Osmania University

Nationality : US Citizen.

Technical Skills:

Automation tools

Selenium WebDriver/Maven, TestNG, Soap UI, QTP,SQUISH

Languages/ERP

Java, C++/ PeopleSoft (HR, Base benefits, Ben Admin, Payroll),SAP(SD).

IDE

Eclipse 4.3, Clear Quest, Pycharm

Scripting Languages

Java Script, Shell, HTML, CSS, XML,Python

Build tools

Maven, Ant,Bamboo

Bug Tracking Tools

BugZilla, IBM Rational Clear Quest, JIRA. Quality Center.

Management Tools

Quality Center, Rational Clear Case, JIRA, Product Studio, Active Directory

Database/RDBMS

SQL, Oracle 9i, 10g, Toad, SQL Server 2005,200, Web logic Server, DB2, MS Access.SqlIte

Version Control Tools

SVN, GIT.

Web Debugging Tools

Firebug.

Operating System/Browsers

UNIX, Linux, Windows. / IE 9.0, 8.0, Firefox 5.0/3.5, Chrome, Safari, Opera.Embedded Linux,Ubuntu

Sony MBU -Micronics –WA Jan’18-Tillnow

Project: PanNat system

Responsibilities: Embedded System Software/Hardware Tester/V&V test engineer. (R&D)

Experienced in R&D phase of project,product verification through development, manufacturing, and into continuation - providing technical support and leadership on a cross-functional team.

Perform verification tests and conduct analysis of the test results to ensure complete verification of the requirements.

Hands-on testing of electrical components / hardware within medical device .

Involved in regulatory standard compliance: 13485, 14971, 62304 .

Experienced in writing and Running QVD and QVR (QualificationValidation Documents), Protocols (PRC) and Reports (RPT).

Helped in Creating Standard Operation Procedures (SOP), PartNumber Specifications (PNS), 510K submission.

Involved in Traceability Matrix, Daily Smoke testing,BVT(Test Fitness),System Integration testing, Regression testing, Exploratory testing, Daily verification testing,Negative testing, GUI testing,Usability, Functionality

Environment: JIRA, Bitbucket, Confluence, Linux, Bamboo, TeraTerm, Winscp

Google - WA Feb’17-Aug,17

Project: Geo evaluations

Responsibilities: Test Engineer.(QA/QC).

Involved in Smoke(BVT),Integration, Data validation, Regression,UAT Testing.

Involved in writing/executing Test cases from Use cases,BRD, FSD,TSD documents.

Interacted with Pod leads bug triage calls and Updating QC fixes of Defects.

Involved in Daily/weekly/Standup meetings and, walkthroughs.

Identified critical problems and provide feedback for core team reporting activities.

Environment: Atlas Tool,MS-office,Google Internal Tools, Buganizer Tool.

Philips - WA Jan’12-Aug’16

Project: Ultrasound Premium Product(R&D)/ FR3 Defibrillator(R&D)

Responsibilities: Embedded System Software/Hardware Tester/V&V test engineer. (Medical Device)

Work with R&D to design verification plans and test methods for products based on performance specifications and standards.

Set up all test environment devices.

Reviewing Product (Ultrasound) design documentation, Use cases,BRD, FSD,TSD using DOORS management tool.

Install (software)and configure of Daily Builds software production environments to allow testing of software performance.

Involved in Software compatibility tests with programs, Hardware,Operating systems, network environments.

Executed Test Cases analyzed results to verify design requirements are met and in compliance with Quality System standards and FDA 21 CFR Part 820 regulated medical device .

Equipment Qualification and Process Validation including IQ, OQ and PQ.(protocols dry run test cycles for requirements verification.)

Change Management Requests(CR’s)required GXP, 21 CFR Part 11,210,211 knowledge

Designing Feature Test plan’s,Test cases, to determine Ultrasound software product quality

Involved in Daily Smoke testing,BVT(Test Fitness),System Integration testing, Regression testing, Exploratory testing, Daily verification testing,Negative testing, GUI testing,Usability, Functionality,

Embedded System Integration testing, Feature Interaction testing, FIM(Feature interaction matrix)Testing Ongoing by the team .

Involved in running FTP’’s(Feature Test Plan),testing of existing features(Daily deliverables), and work with Research and Develop engineering team(R&;D) to explain defects encountered and sending daily QA status reports to Core Team

Involved in Daily Meetings, with Feature leads to ensure compliance with standards.

Coordinate onshore and leading offshore teams.

Environment: Team Track,Win 7, SAP(SD),IBM Clear case, Serena Business Manager & Agile/Scrum DOORS.

T-Mobile - WA Dec’11-Jan’12

Project: Program Deliverables

Responsibilities: BI Analyst

Involved in analyzing project documentation

Voice Box Technologies - WA Oct’11 – Dec’11

Project: Voice box Dialer –iPhone(IOS) Apps

Responsibilities: QA Tester

Involved in analyzing phone Flow charts reviews.

Responsibilities Preparing and executing Test Cases for Phone Calls, Contacts, Business contacts,VOICE RECOGNOZITION, SMS, Bluetooth, Settings, Email, Audio, Video, Supporting to the Development team for reproducing the all issues raised by iPhone app Testing Team.

Testing includes Functional, Stability, Usability, Exploratory, Regression Testing for Device of iPhone (Both 3G and 3GS model),web service testing using XML’s.

Tested XML’s(web service) to verify it was hitting server side .(server demo)

Use Bug tracking system(Test track pro) to log and follow issues through to regression.

Ran scripts for regression testing using Selenium WD(Java).

Performed installation and testing of iOS Apps and collected logs using iOS console log.

Environment: HP Quality Center, Test Track Pro(7.5),Win 7,IOS(4.2),XML, Objective Configuration Utility 3.4, VB Admin console .

Boeing - WA Oct’10 – Aug’11

Project: MyBoeingFleet Portal Operations (CAS eBusiness Team)

Responsibilities: Test Analyst/Business Analyst

My Boeing Fleet CAS eBusiness) B2B Secure Internal Internet Portal which supports Products and services for Authorized Airline customers

Involved and Implemented CCB, Complete Change Request (CR) as part of MBF Portal Integration Production Team Release process.

Involved in Biz requirements (approval) and specification reviews through design, implementation, testing and verification phases.

Involved in Product preparation Meeting (PPM), Entrance Criteria Meeting (ECR), TRM, PRR, Change board, Status meeting.

Developed efficient test plans and test cases (using QC& Team forge) to verify the product implementation meets requirements and minimizes risks or liabilities.

Involved in executing test cases and prioritize issues (defects tracking) found in test passes in both (Test& Prod) environments.

Performed Regression, apps, Web Service/SOAP testing, Browser compatibility using Virtual machines (VM ware).

Continually look(Customer focus) for areas to lean the process and make it more efficient for Airline customers.

Involved in coordinate with Partners, Application/System owner and Business focal and TIFS, DDCS people to develop MBF product.

Involved in delivery and shipment handling, pricing, backorder rescheduling, inter-company sales, returns, credits, and billing Involved in cross-functional integration of SD .

Involved in Aggressive complete Weekly Release’s

Environment: HP Quality Center (9.2), Teamforge, FastImage,ISO,SAP(SD), MS Office 2007, Windows XP, Win 7,Chrome 10,Firefox 4.0, UNIX.

Clear Wire - WA Jun’10 –Aug’10

Project: Wholesale & Retail(Billing).

Responsibilities: UAT Support Engineer

Involved in Daily Sanity/UI/Functional/API testing Black box, Grey Box.

Extensively tested\ High Level API’s for Wholesale & Retail.(Web Services).

Checking all Environments, error logs, picking oracle inventory Mac id, Domains using OMS orders, Putty to log in to Unix.

Interacted and coordinated with developers and discussed technical problems to resolve of Amdocs Billing system and reporting bugs/defects and prioritized using HP Quality Center.

Database application testing with strong SQL to check the database performance and also functional issues related to application whether order got stuck or not, and Tested the Billing jobs, Created Test data.

Automated Soap XML using ROBO COP tool and Tested Sanity Scenarios.

Involved in Completely Web Service/API testing through Soap XML using SOAP UI tool

Involved in Hotfix deploy/Un deploy using Amdocs Monitoring control tool for Defect testing

Involved in Server Bounce(Start/Stop) using Boot manager for Defect testing

Environment: HP Quality Center(9.0), Java/J2EE, JSP Servlets, Struts, ASCF, Forms, Java springs, Oracle 10 g, Toad, Web logic Server, MS Office 2007, Windows XP, UNIX,SOAP UI Tool. AMC Tool(Hotfix Deploy/Un deploy),CRM

AT&T - WA Jul’08-Mar’09

Project: Premier B2B (Billing).

Responsibilities: QA Analyst

Worked in all phases of the project with Business Analysts to resolve functional issues, Development team to resolve the issues related to missing functionality, bugs and defects, with QA team for bug tracking reporting, and in production release and production support teams to resolve issues specific to production environment and contributed for all successful production releases (supported 7 production releases).

Worked on Sales order and Billing interface structure and functionality using business process.

Performed End-to-End testing of the business scenarios like Complex pricing procedures under different conditions applicable on net cost,discount, rebate, Order to delivery, Scheduling, Shipment, Billing,Credit/ Debit memo, Invoices.

Written Test plans, Test cases based on System Uses Cases (SUC), BRD, FSD, TSD for necessary to verify the new billing system for AT&T Wireless.

Extensively used Quality Center for Test Set Design, Test set Execution.

Involved in Manual testing, Daily status meetings, Walkthroughs, Technical reviews, Hosting & participating Triage calls,Test Case review meetings and Daily Shakeout notification,BVT’s, Day to Day activity process of release management with project management on testing update, all through the testing phases.

Interacted and coordinated with developers and discussed technical problems to resolve of AT&T’s web based Billing System,Payment,Credit card for Payments,and reporting bugs/defects and prioritized using Clear Quest.

Managed all types of Change Requests (Change Requests), enhancements, issues and documentation changes using QC.

Understanding complete SDLC and Performed System Testing, Functional, GUI and Regression testing, Integrated System testing, End-End testing, and Sanity testing, Explore,Browser Compatibility UAT testing of the web-based application.

Checking the test environment, executing, tracking and reporting on the test execution, analyzing the results.

Conducted Database application testing with strong SQL to check the database performance and also functional issues related to application, and Tested the Billing jobs, Created Test data.

Prepared the Bug Reports, Debugging issues, Test Matrix and participated in team meeting to discuss the status and solve issues.

Environment: Quality Center(9.0), Java, JSP Servlets,ATG’s DAF(Dynamo Application Framework),Java Beans, Java Script, Oracle, Eclipse, ATG’s Dynamo Application server, ASP.Net 2.0, MS Office 2003, Windows XP, Clear Quest(7.0.1.2),UNIX,QTP(9.2),SOAP,XML.

Med Manage Systems -WA Nov’06-Oct’ 07

Project: Change controls

Responsibilities: SQA Validation Engineer

Review of User Requirement Specifications, Functional Requirement Specifications, Technical Requirement Specifications and developing Test Cases, Test Cases execution, Bug reporting, Regressing bugs and tracking the system test status.

Excellent Knowledge of SDLC(Software development life cycle)

Preparing the Test Cases (Unit, Integration, Functional, GUI, Backend, Negative, Security, usability, Cross Browser and Regression Testing), preparation of Test Data and execution of Test cases to meet the business requirements, Review of the Test cases w.r.t to Coverage

Involved in Black Box, Functional, Integration, Regression Testing, System Testing. Ad-Hoc testing, System testing using Virtual machine’s (VM Ware),Validation of the Data Conversion using Backend (SQL Commands on Data base

A comprehensive review, creation, and execution of all documents related to computer system validation activities including but not limited to:

User Requirements Specifications, Functional Requirements Specifications, Validation Master Plans, Test Protocols and Use cases using UML(Unified Modeling Language),Traceability Matrices.

Validation Protocols including IQ(Installation qualification), OQ(Operational qualification)and PQ(Production qualification)s

Validation Summary Reports, Standard Operating Procedures(SOP),Deviation Reports(Deviation reports & Logs),Change management (Change Controls).

Work with software development (SEG) and Software Quality Control (SQC) on changes to code wherever is needed to meet program and compliance criteria. Additionally to work with these groups to support validation corrective action activities for the application.

Implement policies needed for an effective validation program ensuring compliance with FDA regulations and guidance documents including GxPs, PDMA and 21 CFR Part 11 and industry accepted pharmaceutical practices.

Environment: SQL Server 2005, MS Office 2003, Windows XP, C# .NET, T-SQL, HTML, Visual Studio ASP.NET 2003, Microsoft VSS 2005, Internet Information Server (IIS)6.0. Quality Center 9.0

Quellos Group LLC -WA Aug’06-Nov’06

Project: Black Berry Implementation.

Responsibilities: QA Engineer

Requirement gathering from Business/Analysts, Functional and Technical Specification reviews, Analysis of the existing system for the enhancements

Preparation of test scenarios,test cases (Black Berry, Unit, Integration, Functional, GUI, Backend, Negative, Security, usability, Cross Browser and Regression Testing), Test Data and execution of Test cases to meet the business requirements.

Review of the Test cases w.r.t to Coverage

Validation of the Data Conversion using Backend (SQL Commands on Data base), Data Analysis for the Code changes

Test Case Execution and Defect logging, Analyzing the current system for the bug fixtures in the current releases

Weekly reporting and test report preparation.

Environment: SQL Server 2005, MS Office 2003, Windows XP, C# .NET, T-SQL, HTML, Visual Studio ASP.NET 2003, Microsoft VSS 2005, Internet Information Server 6.0. MS Visio.

Microsoft -WA Mar’06 –Jul’06

Project: Security Software Adviser(SSA).

Responsibilities: QA Consultant

Review of Business Review document and Functional Specification document.

Preparation of BVT (Build verification) Test cases, Developing and managing test cases for system testing using Product studio.

Involved in Black Box, Functional, Integration, Regression Testing, System Testing. Ad-Hoc testing, System testing.,GUI.

Analyzing data flow in the System and creation of Test data.

Involved in review meetings with the project team and tracking the system test status using Product studio.

Closely working with the Development team to understand the implementation.

Data base testing including Running backend JOBS and data verification again application results.

Logging bugs and tracking the status using the product studio.

Environment: Product Studio/2.10, SQL Server 2005, MS Office 2003, Windows XP, C# ASP.NET, T-SQL,, Visual Studio .NET 2003, Internet Information Server 6.0.

Contact this candidate