Lead/Sr. Salesforce Developer

Professional Summary

Certified Salesforce.com Platform Developer 1, Service Cloud Consultant, Sales Cloud Consultant, Platform App Builder, Admin 201, Community Cloud Consultant and Apttus Quote-To-Cash.

More than 8 years of IT experience with 6 years of experience in the Salesforce.com CRM platform as Salesforce Developer Lead and 2 years of experience as Manual Tester.

Excellent work experience in designing of Communities, custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visualforce Pages, Snapshots, Reports, Apex Classes, Controllers & Triggers, Validation Rules, Workflow Alerts & Actions, Process builder and various other components as per the client and application requirements.

Very good experience in Interacting with different Business unit stake Holders or Client to understand requirements and provide solutions.

Experience in creating Community with Community builder using Salesforce Lightning components.

Helping team in Implementing Steel Brick CPQ.

Using Financial Force in Salesforce to handle all Expenses and Time Off in the company.

Hands-on experience in using New Lightning UI to bring Salesforce into the responsive UI era of web-based applications using JavaScript and jQuery.

Experience in data migration using Data Loader and DataLoader.IO.

Excellent in Administrative tasks like Creating Profiles, Roles, Users, Permission Sets, Email Services, Approvals and setup of security model.

Good Domain Knowledge of Shipping, Insurance, Sales cloud, Service cloud, Communities, HR Business, Health Services and Grant Management.

Used source Controls – SVN and GitHub to control source code.

Experience in using tools such as JIRA, Rally, HPQC.

Hands on Experience of Salesforce Web Services API like REST & SOAP.

Handle integration between .Net and Salesforce systems using SOAP.

Hands on experience working with Bootstrap, HTML, XML, CSS, jQuery and JavaScript.

Experienced in Sandbox Management (Like Creating New Sandbox, and Migrating code from one sandbox to the other) using Change Sets, GIT and Flosum.

Strong knowledge and working experience in software Development Life Cycle(SDLC) methodologies such as Agile/Scrum and Waterfall model.

Technical Skills

Salesforce technologies

Apex, Visualforce, SOQL, Email template, formula, Validation rules, Triggers, Workflow and approvals, Flows, Eclipse, sales force.com IDE, Apex data loader, Web services, Reports, Dashboards, Process Builder, Custom Objects, Lightning, Salesforce1 App

Salesforce Tools

Eclipse, Force.com, Eclipse IDE plug-in, Force.com Explorer,

Force.com Data Loader, Salesforce Lightning CLI, Workbench, Developer

Console, Salesforce Lightning Inspector

Data Migration Tools

Salesforce Data Loader, DataLoader.IO

Programming Languages

Java, jQuery, JavaScript, Angular JS, CSS, HTML, Apex, SQL, SOQL

Configuration Skills

Workflows, email alerts, Field Level and Object level security, sharing models, Reports, Formula Fields and Process Builder Configuration Skills, Overall User Management, Security and Sharing Model, Community Builder, App Builder, Flows and Salesforce Lighting, Salesforce1 App.

Project Management

Waterfall, Agile

Education

Bachelor’s in Computer Application

Panjab University, Chandigarh, India 2008

Master’s in Computer Application

Kurukshetra University, Kurukshetra, India 2011

Professional Experience

Company: MicroStrategy, Tysons Corner, VA Oct 2017 - Present

Role: Lead/Sr. Salesforce Developer

Responsibilities:

Interacting with different Business Unit stakeholder to understand requirements and provide solutions in the company.

Working on Salesforce1 App setup for the company using Out of box and Lightning components.

Work on help desk tickets to resolve issues and do enhancements.

Worked in developing various Apex classes, Batch Class, and Visualforce pages.

Also using JavaScript, jQuery, SLDS and Bootstrap in the Visualforce Pages and Lightning components.

Working on implementation of Steel Brick CPQ.

Working on Financial Force to handle all Expenses and Time Off in the company.

Using Marketo and CVENT to manage all Leads and Contacts to increase Sales.

Using Communities to help partners and users to answer Company Products based inquiries and raise Case for any issues.

Create different types of reports and Dashboards as per Business unit needs.

Working with Agile/Scrum methodology to manage work every day.

Handle different Deployment releases using Change Sets and Data Migration using Data Loader.

Use Process Builder to achieve various functionalities like post, update records and sending emails.

Company: Appshark

Client: Patient-Centered Outcomes Research Institute (PCORI), DC Feb 2017 – Oct 2017

Role: Salesforce Lead

Responsibilities:

Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization. Closely worked with other Salesforce.com consultants while implementing the solutions for the needs of organization.

Interacting with Client weekly to understand requirements and provide solutions.

Using Jira tool to track and assign tasks to team.

Writing technical design document for user stories.

Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.

Worked on Communities implementations.

Worked in developing various Apex classes, components, and Visualforce pages.

Created Survey for User using Flows.

Designed and developed Visualforce pages based on the business requirements.

Deployment using Change Sets and Flosum.

Used Tabular, Summary and Joined reports to create Standard reports and Custom reports.

Worked on Agile methodologies where requirements, design, testing, deployment needs to be done as early as possible.

Created web form for site to get request from user

Company: Appshark

Client: LivWell-Kaiser Permanente, Hyderabad, India May 2016 - Feb 2017

Role: Techno-Functional Salesforce Lead

Responsibilities:

Interacting with Client daily or weekly basis to understand requirements and provide solutions.

Worked on Agile methodologies where requirements, design, testing, deployment needs to be done as early as possible.

Used source Controls – SVN and GitHub to control source code.

Worked on Community implementations.

Used Salesforce Lightning Components for building community using JavaScript on the client side and Apex on the server side.

Developed Apex classes along with Enabling Aura to make them available to lightning components.

Involved in creating Lightning Components inside Lightning Community Builder.

Worked with Dynamic Apex to access Objects and Field values based on user inputs, execute dynamic SOQL, SOSL and DML queries.

Designed a responsive website using Bootstrap contents and SLDS CSS that fit different devices including mobile, tablet and desktop.

Designed and developed the mobile UI screens using JavaScript, AngularJS, jQuery, HTML and CSS.

Developed a web-to-lead functionality to Community using Salesforce Lightning component which directs leads to Salesforce CRM.

Company: Capgemini

Client: Radian- Mortgage Insurance, Mumbai, India July 2015 – May 2016

Role: Senior Consultant (Senior Salesforce Developer)

Responsibilities:

Involved in Requirement gathering and development of Design Document and Technical Design Document.

Responsible for implementing APEX (Salesforce) based SOAP Services for providing bi-directional integration between Salesforce (Cloud Platform) and DotNet Application.

Setup the custom Approval Process with Email alerts, Field updates and Web Services integration.

Implemented Apex Triggers, Visualforce and custom Apex Controllers.

Customized the views by using custom Visualforce pages and Standard Apex Controllers.

Involved in developing the web based front end GUI for the fulfillment application using Bootstrap, jQuery, JavaScript, CSS and HTML.

Deployment using Git, Radcab, Jenkins, Change Sets.

Knowledge transition of the application and changes to the team.

Company: Capgemini

Client: Farmers Insurance, Mumbai, India Jan 2015 – Jul 2015

Role: Senior Consultant (Senior Salesforce Developer)

Responsibilities:

Creating user friendly Communities for different users.

Develop different Visualforce page by using mostly HTML, CSS, JavaScript, Remote action methods and jQuery.

Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.

Using Data loader to load the data for custom settings.

Used Visualforce Components and Placeholders to encapsulate page elements to be reused across several Visualforce pages.

Used Tabular, Summary and Joined reports to create Standard reports and Custom reports.

Company: Tata Consultancy Services

Client: ZIM shipping, Mumbai, India Jun 2013 - Jan 2015

Role: Salesforce Developer Lead

Responsibilities:

Interacted with business operations, understand business model, involved in gathering requirements and communicated business process.

Participated in Requirement Gathering Sessions.

Develop different Visualforce page, email template, custom settings, Apex class, batch class and test class.

Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.

Involved in migration of code from one environment to other in the application using the Change sets.

Created workflow rules and defined related tasks, email alerts, and field updates.

Worked on Agile and Scrum Methodology for Salesforce custom app implementation.

Company: Aon Hewitt

Client: Coca Cola, Gurgaon, India Dec 2011 - Mar 2013

Role: Team Member (Salesforce Developer)

Responsibilities:

Involved in various phases of Software Development Life Cycle (SDLC) of the application like requirements gathering, Design, Analysis and Code development.

Interacted with various business team members to gather the requirements and documented the requirements.

Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.

Worked on Salesforce.com Application to setup activities and customized the apps to match the functional needs of the organization.

Work on sharing rules, record types, objects, profiles, roles, triggers, validation rules, Apex classes and Visualforce pages based on business requirements.

Company: Aon Hewitt

Client: Fortune 500 Clients, Gurgaon, India Dec 2009 – Nov 2011

Role: Team Member (Manual Tester)

Responsibilities:

•Responsible for creating and executing test cases.

•Testing of the Java web application.

•Type of testing: System, Testing, Smoke Testing, Functional Testing, Manual testing, Regression testing and User Interface testing.

•Bug reporting using HP Quality Centre 9.0/ 11.

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