Human Resources

Christina Michelena Leon, PHR, SHRM-CP

Cell:305-***-**** Email:*************@*****.***

Bilingual (English and Spanish), highly motivated, and driven professional with over 10 years of experience working for Fortune 500 organizations and small privately owned companies. Proven expertise in Operations, Candidate Sourcing, Organizational Development, Analytical Reporting, Performance Management and Employee Relations.

Recruitment and Retention Performance Appraisal Reports & Metrics Compliance Compensation & Benefits Onboarding

HRIS Applicant Tracking Customer Service

Work Experience:

Cano Health Miramar, FL

Human Resources Manager 10/2017 – Present

Develop and administer various human resources plans and procedures for all company associates

Administer retirement plans, leave policies, wellness programs, and insurance policies such as health, life, disability and other related benefits. Select benefits vendors and manage enrollment, renewal, and delivery of benefits best suited for company associates and aligned with organization’s budget and retention goals.

Plan, organize and control all activities of the department. Participate in developing department goals, objectives and systems

Implement and update the compensation program; created and revised job descriptions as necessary; conduct salary surveys and develop merit pool; analyze compensation; monitor performance evaluation program and revise as necessary.

Develop, recommend and implement personnel policies and procedures; prepare and maintain handbook on policies and procedures; perform benefits implementation and administration to include claim resolution, change reporting

Monitor career-path program and employee relations counseling; conduct exit interviews

Evaluate reports, decisions and results of department initiatives in relation to established goals

Beacon Health Options Miami, FL

Human Resources Business Partner 12/2013 – 10/2017

Serve as a consultant to Senior Leadership on Human Resource related issues while acting as an employee champion for the state of Florida, Virginia, West Virginia, DC and Kentucky

Administer a variety of human resources programs and functions including employee relations issue resolutions, tuition reimbursement, FMLA, open enrollment, benefit changes, drug screens, worker’s compensation claims, job classifications reviews, performance appraisal program, recruiting, onboarding, exit interview, contract implementations, etc…

Handle employee relations issues while maintaining confidentiality and observing ethical and professional standards. Conduct investigations for information and perspectives from all involved parties. Collaborate with management to ensure an understanding and consistent application of policies and procedures in resolution. Provide managers with tools and techniques to enable them to coach and recognize their employees and to proactively deal with performance issues.

Plan and conduct new employee orientation, various training programs and communications initiatives to management and employee population as needed and in accordance with corporate initiatives.

Work with hiring managers to recruit, screen and hire employees and initiate large-scale recruitment activities regional-wide.

Burger King Corporation Miami, FL

Business Analyst - Contractor 08/2013- 12/2013

Determine and recommend employee benefit practices by benchmarking practices; researching industry and employment trends; tracking legislation and estimating impact

Manage oversight of carriers/vendors in their ongoing service delivery, identification and resolution of both participant and plan-level errors, and identification and implementation of process improvements and efficiencies

Approve all employee benefits information into the benefit enrollment system, and any necessary coordination with the HR Information System (HRIS), consult employees on their eligibility

Administer the employee wellness program, retiree programs, short term disability and long term disablity

RedVision Systems Inc. Gainesville, FL

Office Administrator 10/2011-07/2013

Monitor office operations and manage staff schedules

Complete accurate calculation and processing of payroll, invoices, proposals for corporate accounts

Prepare reports, presentations, communications, proposals and correspondence for all staff

Assist in preparation of department budgets and expenses, oversee and negotiate rates with vendors

Leon Medical Centers Health Plans, Inc. Miami, FL

Human Resources Generalist 06/2010-10/2011

Responsible for day-to-day administration of policies and programs covering the following: recruitment, compensation and benefits, training, employee and labor relations, safety, and personnel issues

Direct pre-employment screening / background checks, interviewing, sourcing/phone screening, offer letters, new employee file set-up, data entry, and recruiting paperwork

Coordinate placement of employees and coordinate new hire orientation

TotalBank Miami, FL

Human Resources Clerk/Specialist 04/2008-06/2010

Assist department managers with projects, research, recruitment, and analysis

Audit, review, and update Background Checks, I9’s, Employee Files

Administer and prepare employee benefit, new hire, and exit packages

Conduct surveys on competitors for compensation and benefit practices

Education:

Florida International University Miami, FL

Bachelors of Business Administration 06/2007–04/2010

Concentration in Human Resources Management

Other:

Certifications:

Professional in Human Resources

SHRM Certified Professional

Affiliations and Additional Skills:

Society of Human Resources Management

Greater Miami Society of Human Resources Management

Computers - Microsoft Office (Word, Access, PowerPoint, Excel, Outlook, Publisher, Visio),Windows XP, and Windows Vista, MAC, ADP Ipay, ADP EZ Labor, ADP HRB, ADP Enterprise 5, ADP Time Saver, OpenHire, Peoplesoft, SAP, Mojo, AutoBene, ADP E-Time, Taleo, Infinium, ADP Screening and Selection Services, SharePoint, CoAdvantage, A Check Direct (Drug Screening), LiveScreen Fingerprinting, ZebuCompliance (Fraud Reporting)

Volunteer Work:

Consultant for United Mentors

Consultant for Miami Dance Project

Consultant for MioEvents

Consultant for Bridal Bliss Boutique

Christina Michelena Leon, PHR, SHRM-CP

References

Christie Calero

oExecutive Manager

oCano Health

o954-998-9615

Michael Miranda

oOperations Manager

oCano Health

o786-897-4624

Jordi Cuervo

oVice President of Operations & Account Partnerships

oBeacon Health Options

o305-724-5713

Dona Blackman

oSenior HR Regional Director

oBeacon Health Options

o505-720-7928

Christopher Tow

oHuman Resources Specialist

oBeacon Health Options

o617-833-0027

Techy Madrid

oBenefits Director (Contractor)

oBurger King Corporation

o786-294-7735

Brian Oen

oSite Director

oRedVision

o352-494-2100

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