Engineer Quality

Calvin L. Mizzell, PHD

704-***-****/Home 704-***-****/Cellular

**** ******* ****, *********, ***** Carolina 28270

***********@*****.***

CAREER OBJECTIVE

A leadership role with a manufacturer requiring strong academic credentials and solid background in quality improvement and assurance.

SUMMARY OF QUALIFICATIONS

P R O F I L E

Strategic quality assurance and operations professional with 25 plus years in quality assurance in a high volume manufacturing environments. Broad-based experience in manufacturing of Automotive components, electronics, electromechanical equipment, machining, friction brake pads and drum brakes, machined components, metal stamping, forging, welding and casting. Strong leadership in the development and pioneering of strategic and final inspection programs, continuous improvement, process improvement, logistic, quality assurance, lean manufacturing systems, customer interface, AIAG deliverable, PPAP, APQP, with a core focus on customer focused and process driven. Experienced with factory floor support, problem solving, and usage of quality system tools that include:

P Automotive Institute Action Group (AIAG) Requirements; Process Failure Mode Effects Analysis (PFMEA); Production Part Approval Process (PPAP); Quality Function Deployment, (QFD) Statistical Process Control (SPC).

P Team Leader in ISO/QS9001/9003 Certifications, ISO140001; Kaisen-Lean Manufacturing Champion; Jidoka (Error Proofing); Set-up time reduction, Pull System (Kanbans); TQM, 5S’s; Just-in-time (JIT), poka-yoke; Cause & Effect Diagram; Six-Sigma, 8D’s Work Instructions

P Knowledgeable of SOP; process controls/plans, flow charts; Gage Repeatability and Reducibility, GR&R; PPM/Cpk reduction; continuous process improvement, CAR, PAR and SCAR processes, Lean and Continual improvement methodology and GD&T methodology.

P Multi-site operations; training, scrap and cost reduction; safe launch, Material Review Board (MRB); Pareto Charts; gage calibration; supplier and customer development and Geo-Dimensional and Tolerancing (GD&T) and Metrology.

P Processes include: injection molding with 50-500 Ton Van Doren-Mitsubishi-Cincinnati; Class A Paint Application; blow molding; thermoforming; lawn & garden; automotive; household appliances; metal fabrication; robotics; welding processes; stamping; Rockwell hardness tester; Coordinate Measuring Machine (CMM); impact testing; plating; powder paint; progressive-feeding punch press; work station design; cycle time reduction; inventory control; Printed Circuit Board (PCB) Design; Surface Mount Technology (SMT); Path-through-hole (PTH); government contracts; UL; Tier 1; Tier 2; supplier support, failure analysis, warranty return.

Serve as educator/mentor in the design of training curricular; implementation of Certified Quality Operators; provide training in PFEMA, SPC, ISO/QS900, PPAP, and Work Cell. Results are reducing warranty returns, rework reduction, scrap reduction and customer satisfaction. Consistently increase in productivity and efficiency.

KEY ACCOMPLISHMENTS

GKN Newton, NC – develop and implement a thorough and robust customer interface process and response system, with a primary focus on timely, effective problems-solving process, i.e. 8D, 5 Why and control shipments (CS1 and CS2). Formally closed more than three active CS2 leverage by GM as well as more than 70 active/open Problem Resolution Report (PRR’s). Also set of similar processes at three sites, AAM Mexico, AAM China, GM Mexico and GM China, SGM. Assist in the reduction of warranty returns, i.e. Corroded ECU pins and leaker by 98%. Increased SQ4 Assessment score from 41 in April to 75 in October; Met quality deliverable for customer compliance that lead to effectively review and approval of more than 50 PPAP’s in the past year.

HARLEY DAVIDSON Designed and implemented Kaizen and quality methodologies to final inspection processes; promoted growth of engineers and management resulting in improved productivity of 300%; reduced supplier defects by 75%, and reduced overtime hours by 95%. Implement the use of A3 to establish CI efforts and targets. Assist in the reduction on warranty returns, i.e. leaker by 95%. Increasing ROI while providing strategic planning and OD&L for HDC.

EDUCATION & REGISTRATION

LACROSSE UNIVERSITY, Covington, LA

Doctor of Philosophy degree in Total Quality Engineering 3.92/4.0 GPA Graduated 2004

Master Science Quality Engineering 4.0/4.0 GPA Graduated 2002

RAONOKE CHOWAN COMMUNITY COLLEGE, Ahoskie, NC

Associate in Applied Science Electrical Engineering 4.0/4.0 GPA Graduated 1979

EMPLOYMENT HISTORY

GKN, Newton, NC January 2017 – October 2017

GKN world renowned manufacture of a variety Automotive Driveline system and Electronic Controller, ECU’s for the Rear Drive and Front Wheel Drive Modules, i.e. RDM. Major processes are Gear Set, RDM manufacture for Ford, GM worldwide. Served as Contract Customer Quality Engineer between Ford, GM USA, GM Mexico and SGM in China manufacturing facilities and signal point of contact, (SIP) and subject matter expert (SME) for problem solving and warranty related issues.

SQE/Quality Assurance Customer Service Engineer, Clutch Lines #1, #2 and #3 – Newton, NC

Report to Regional Quality System & Concerns Manager. Held responsibility for two direct reports and 2 indirect reports.

Directly responsible for all Customer Quality concerns or issues, PPAP’s, PRR’s, RMA’s, Cost Recovery as well as key deliverables, focused on continual improvement.

Provided weekly reported to GKN and AAM Senior Leadership staff, regarding quality metrics for GMC-C Mexico and CMF AAM China and GM Auburn Hills, GM Mexico and SGM in China.

Implemented a robust problems-solving process, 8D, 5Why, Fishbone Diagram along with supporting objective evident that adhere to GM DDW guidelines.

Provided critical Statistical data with a focus on reducing customer complaints, improved feedback to manufacturing plants, and engineering supported by thorough root cause analysis, and PCA’s permanent Corrective Actions; Scrap 75%, Warranty claim reduction by 45%. Utilized PPAP’s, PFMEA, Control Plan, Flow Charts, Cpk and PDCA, worked with cross-functional teams to reduce and identify risk to all stakeholders.

Developed Layered Process Audits (LPA) and Statistical Process Control (SPC) to drive continual improvement efforts.

Aerotek Engineering – GKN, Newton, NC October 2015 – December-2016

GKN world renowned manufacture of a variety Automotive Driveline system and Electronic Controller, ECU’s for the Rear Drive and Front Wheel Drive Modules, i.e. RDM. Major processes are Gear Set, RDM manufacture for Ford, GM worldwide. Served as Contract Customer Quality Engineer between Ford, GM USA, GM Mexico and SGM in China manufacturing facilities and signal point of contact, (SIP) and subject matter expert (SME) for problem solving and warranty related issues.

Contract Quality Customer Engineer, D2, C1 and C3 Clutch Lines – Newton, NC

Report to Regional Quality System & Concerns Manager. Provided weekly reported to GKN, Ford and GM Auburn Hills, GM Mexico and SGM in China.

Implemented a robust problems-solving process, 8D, 5Why, Fishbone Diagram along with supporting objective evident.

Provided critical Statistical data with a focus on reducing customer complaints, improved communication between Engineering, Manufacturing plants and Supplier Quality to reduce Scrap by 75%, Warranty by 45%. Utilized PPAP’s, PFMEA, Control Plan, Flow Charts, Cpk, and PDCA, worked with cross-functional teams to reduce and identify risk to all stakeholders.

HARLEY-DAVIDSON MOTOR COMPANY, Milwaukee, WI - Retired August 2001 – September -2015

Solely owned by Harley-Davidson, the employs approximately 5,000 worldwide. The Kansas City facility employs 1100 to 1300 individuals who work within or presently support four-assembly lines and two new lines started in mid-2004. Major processes are Metal Fabrication, Stamping, Progressive Die’s, Draw Dies, Polishing, Plating, Liquid and Powder Paint, Metal Forming, Frame, Fender, Fuel Tank, both manual and robotics weld processes and well, and other pertinent components categorized as “Style Surfaces.”

Sr. Quality Assurance Manager, Quality Manager, Production L1 and (MVC) and Sub – Assembly, Kansas City, MO

Report to V.P Quality. Selected to provide leadership, planning, testing and development, measuring, and continuous improvement for the Fabrication Department and HD Quality support.

Implemented Kaizen, 5 Why and quality methodologies for final inspection processes that promoted growth of engineers. Simultaneously safe launched three New Process and Platforms.

Selected to provide leadership in planning, testing and development, measuring, and continuous improvement for the Fabrication Department.

Performed Champion Lean initiative, GR&R and Development, Product and Process Validation.

Scrap Reduction – Improved feedback to manufacturing plant and engineering by root cause analysis, and permanent Corrective Actions; Scrap 33%; Warranty 45%. Utilized PPAP, FMEA, Control Plans, Flow Charts, Cpk, Cp, CCPDM, PDSA, Six-Sigma, Layered Process Audits (LPA) and SPC.

TEMIC AUTOMOTIVE, NA, Morganton, NC March 1998 July - 2001

A Solely owned subsidiary of Daimler-Chrysler with 3500 employees’ worldwide. Manufacturer of ABS Components, Traction Assist Controllers, Air Bags Sensors, Electronic Control Power Door Locks, Electronic Control Cooling Systems and Stabilizers with sales of $1.33BB. Major customers are Ford Motor, GMC, Daimler-Chrysler, MBUSA, Toyota, Mitsubishi, Jaguar, and Nissan. and Continental Teves, AG.

Quality Assurance Engineer/ Operations Manager-Automotive

Reported to Corporate VP Quality and held responsibility for six direct and 32 indirect reports.

Designed and implemented Kaizen and quality methodologies to final inspection processes that promoted growth of engineer and management resulting in improved productivity of 35%; reduced supplier defects by 55%; reduced incoming inspection by 75%; and reduced overtime hours by 95%.

Safe launched 15 new products; implement ISO/QS9003, and increased customer response by 75%.

Reduced supplier defect rates (PPM) by 40% in 10 months by increasing inspection, implementing vendor certification and reduced incoming inspection by 75%.

Spearheaded Fast Action response teams in production, quality, logistics, implemented JIT and FIFO system reducing time by 40%; created customer handling system reducing complaints by 40%- 20 plus on-site supplier quality audit for internal and external.

Achieved Scrap Reduction of $650K– 8D’s - Improved feedback to manufacturing plants, and customers by 45%, root cause analysis, permanent Corrective Action. Provided SQE support of manufacturing and assembly in Mexico, Germany, Manila, and with end-users.

Lead continual improvement efforts toward TS16949 Certification.

Calvin L. Mizzell, PhD

704-***-****/Home 704-***-****/Cellular

7426 Newmans Ln. Charlotte, North Carolina 28270

***********@*****.***

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