Results-driven administrative professional with demonstrated capacity to provide comprehensive, executive-level support.
Proven track record of accurately managing administrative operations and driving office efficiency within fast-paced environments while ensuring adherence to budgets and deadlines.
Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
Highly focused and results-oriented in supporting complex, deadline-driven operations; identify goals and priorities and resolve issues in initial stages.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); type 60 wpm with complete accuracy. Certified in 10-key.
Grace Church United Methodist – Wilmington, DE
Administrator Coordinator, 2/2015 to 2/2018
Ensured the successful execution of all events occurring within the building, as well as scheduled maintenance, repairs, and upgrades. Forged positive relationships with all church visitors. Utilized Microsoft Office and Servant Keeper to maintain financial records, as well as establish bulletin, newsletter, and event flyers. Ordered supplies, supervised inventory, and vouchered all incoming invoices. Managed the maintenance, custodial, and part-time staff to ensure optimal performance. Lastly, maintained security systems, keys, key cards, and HVAC system for the building.
Commended for organizing the building and securing vendors able to update the security system, phone system, HVAC system, and lighting.
Established a strong online presence for the church by managing social media and website.
Introduced enhanced hospitality for visitors and those using building for their functions.
Comfort Keepers – Chadds Ford, PA
Caregiver, 10/2003 to 11/2006
Managed a diverse range of client’s healthcare and personal needs. Oversaw medical appointments, correspondence, transportation, daily nutrition, personal care, financial records, exercise, physical therapy, home repairs, and pet care. Connected with individuals and established trusting relationships.
Utilized superior problem-solving abilities to provide optimal solutions and support in difficult and stressful situations.
Self-Employed – Cincinnati, OH
Record Keeper, 5/1989 to 1/2013
Held concurrent responsibility for receiving, recording, and banking cash, checks, and vouchers. Reconciled records of small business bank transactions. Tasked with maintaining tax records for small business.
Additional experience as Data Entry/Expungement Clerk (1984 to 1989), and Secretary (1979 to 1981).